Any chance of getting port 587 enabled for SMTP? - Page 11

the_lefty · January 3rd, 2007, 9:38 AM

This may explain why some of our people can receive but not send mail when they use isp.com to dial in when they're traveling. The isp.com support people say "we block all port 25 access except mail.isp.com."

Can we get around this by opening another port besides 25 or 26 on server nifty? We have a mix of Mac, PC Eudora, and Thunderbird users, so I don't know which to suggest. (Eudora does have a checkbox for port 587)

seagreen · January 17th, 2007, 6:55 PM

Port 198 is NOT working on SH96

Telnet connects on port 25 but not on port 198.

Quote:

Welcome to Microsoft Telnet Client

Escape Character is 'CTRL+]'

Microsoft Telnet> open sh96.surpasshosting.com 198
Connecting To sh96.surpasshosting.com...Could not open connection to the host, o
n port 198: Connect failed
Microsoft Telnet>

220-sh96.surpasshosting.com ESMTP Exim 4.63 #1 Wed, 17 Jan 2007 18:49:44 -0500
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

I check SH91 as well and connected to both port 25 and 198 on that server.

Please enable port 198 on SH96

Thanks!

**Brandonnn** · January 17th, 2007, 8:01 PM

Quote:

Originally Posted by seagreen

I check SH91 as well and connected to both port 25 and 198 on that server.

Please enable port 198 on SH96

Thanks!

you would have to contact support for such a request: http://desk.surpasshosting.com

seagreen · January 18th, 2007, 12:26 PM

Quote:

Originally Posted by Brandon

you would have to contact support for such a request: http://desk.surpasshosting.com

We had been posting requests in this thread. Furthermore, it was stated previously in this thread (the third post) that port 198 *was* enabled on SH96 and it is not.

atisvt99 · January 23rd, 2007, 8:22 AM

Can we please enable port 198 on SH103 for SMTP use?

Thanks in advance!

rahlquist · February 14th, 2007, 8:33 AM

Ok I have been having problems sending email on pass66.dizinc.com. Its not allowing me to connect on port 198 as outlined here. When I filed a ticket for support here is the response I got.

Code:

Dear Richard,

The SMTP process running on the server listens to the port number 25 and not on 198. We verified that SMTP and POP connection to the server is working fine.
Please do check it from your end.
If you faces any troubles please get back to us with your IP address (visit whatismyip.com) and traceroute and telnet results from your end.
Let us know how it goes..

----------------------------
[level3@netflow2 ~]$ telnet pcsites.com 25
Trying 66.7.200.85...
Connected to pcsites.com (66.7.200.85).
Escape character is '^]'.
220-pass66.dizinc.com ESMTP Exim 4.63 #1 Wed, 14 Feb 2007 00:12:12 -0500
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
-----------------------------
[level3@netflow2 ~]$ telnet pcsites.com 110
Trying 66.7.200.85...
Connected to pcsites.com (66.7.200.85).
Escape character is '^]'.
+OK Hello there.
----------------------------
(name removed by me)
Unix Admin
SurpassHosting.com

At this point I am hoping this person is just new or unaware of the port 198 mapping. Can anyone suggest what to do next....

rahlquist · February 14th, 2007, 12:21 PM

And yet more silliness. Now a tech said they enabled 198 and then posted a message 20 minutes later and said they cant do that?!?! WTH its been working like that SINCE NOVEMBER!!! Pasting the info below. Come on Surpass lets get this RIGHT.

Quote:

Richard Ahlquist

Posted On: 13 Feb 2007 07:53 PM SMTP on port 198 is non responsive this evening. Can you please look into it?

Nick F.

Posted On: 13 Feb 2007 08:56 PM Hi,

I am forwarding your ticket to a level 2 tech.

Regards,

Nick

Phil Z.

Posted On: 13 Feb 2007 09:30 PM Hello,

I am going to ask a server admin to assist us with this.

Regards,

Phil

Leena

Posted On: 14 Feb 2007 12:18 AM Dear Richard,

The SMTP process running on the server listens to the port number 25 and not on 198. We verified that SMTP and POP connection to the server is working fine.
Please do check it from your end.
If you faces any troubles please get back to us with your IP address (visit whatismyip.com) and traceroute and telnet results from your end.
Let us know how it goes..

----------------------------
[level3

netflow2 ~]$ telnet pcsites.com 25
Trying 66.7.200.85...
Connected to pcsites.com (66.7.200.85).
Escape character is '^]'.
220-pass66.dizinc.com ESMTP Exim 4.63 #1 Wed, 14 Feb 2007 00:12:12 -0500
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
-----------------------------
[level3

netflow2 ~]$ telnet pcsites.com 110
Trying 66.7.200.85...
Connected to pcsites.com (66.7.200.85).
Escape character is '^]'.
+OK Hello there.
----------------------------
Leena
Unix Admin
SurpassHosting.com

Richard Ahlquist

Posted On: 14 Feb 2007 08:35 AM Umm ok port 198 seems to be a common work around according to this thread http://www.surmunity.com/email/18310-any-chance-getting-port-587-enabled-smtp-11.html#post235658 for surpass. I know this has been working on pass66 up until now.

I don't know why you're unaware of it or why its changed but I'd just like to be able to send email again.

Zahna

Posted On: 14 Feb 2007 10:17 AM Hello,

We have opened the port 198 in the server.

************************************************** *********************
root

pass66 [/etc/apf]# telnet
telnet> open sh96.surpasshosting.com 198
Trying 72.29.87.117...
Connected to sh96.surpasshosting.com (72.29.87.117).
Escape character is '^]'.
220-sh96.surpasshosting.com ESMTP Exim 4.63 #1 Wed, 14 Feb 2007 10:14:12 -0500
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

************************************************** **************************

Please do verify from your end.

If you have any further issue please feel free to contact us.

Have a Nice Day.

Zahna
3rd Level Admin
SurpassHosting.com

Zahna

Posted On: 14 Feb 2007 10:37 AM Hello,

Sorry for the previous reply.

Exim can be run in port 198 only dedicated server.

Since pass66.dizinc.com is a shared server we cannot open that port for exim.

We have opened the port 198 in the server which is can be for some applications.

If you have any further issue please feel free to contact us.

Have a Nice Day.

Zahna
3rd Level Admin
SurpassHosting.com

rahlquist · February 14th, 2007, 2:15 PM

Suddenly it appears to be working. Though no answer from support or here. Looks like my first support experience with Surpass is likely to be a bit disappointing.

HipHopHead · February 15th, 2007, 9:49 PM

port 198 on SH114 please.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

January 3rd, 2007, 9:38 AM	#91 (permalink)
the_lefty Registered User Fresh Surpasser Joined in Sep 2004 11 posts Gave thanks: 0 Thanked 0 times	This may explain why some of our people can receive but not send mail when they use isp.com to dial in when they're traveling. The isp.com support people say "we block all port 25 access except mail.isp.com." Can we get around this by opening another port besides 25 or 26 on server nifty? We have a mix of Mac, PC Eudora, and Thunderbird users, so I don't know which to suggest. (Eudora does have a checkbox for port 587)

January 23rd, 2007, 8:22 AM	#95 (permalink)
atisvt99 Registered User Fresh Surpasser Joined in Jan 2005 1 posts Gave thanks: 0 Thanked 0 times	Can we please enable port 198 on SH103 for SMTP use? Thanks in advance!

February 14th, 2007, 2:15 PM	#98 (permalink)
rahlquist Registered User Seasoned Poster Joined in Oct 2006 Lives in Villa Rica, GA Hosted on pass66 92 posts Gave thanks: 6 Thanked 4 times	Suddenly it appears to be working. Though no answer from support or here. Looks like my first support experience with Surpass is likely to be a bit disappointing.

February 15th, 2007, 9:49 PM	#99 (permalink)
HipHopHead Registered User Fresh Surpasser Joined in Feb 2007 2 posts Gave thanks: 0 Thanked 0 times	port 198 on SH114 please.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)