Any chance of getting port 587 enabled for SMTP? - Page 5

seagreen · July 7th, 2006, 1:23 PM

Thank you - I do appreciate you trying to help by letting me know it worked for you and how you had things configured. Unfortunately configuring my email clients the same way here isn't working for me.

The Wicked Flea · July 8th, 2006, 6:55 PM

Hey there, my SMTP/POP3 access to my email accounts is currently working only as SSL, which gets on my nerves with certificate warnings each time I send something. I can get mail through post 110, but retrieval through 25/26 with TLS/no-TLS fails. The additional ports seem to be inactive on my server. My server is SH101, and my internet provider is AT&T.

Must I submit a support ticket for this?

seagreen · July 8th, 2006, 7:40 PM

Quote:

Originally Posted by The Wicked Flea

but retrieval through 25/26 with TLS/no-TLS fails.

You don't get or "retrieve" mail on ports 26/26. Those are SMTP ports for sending mail. You would use port 110 (the default POP3 port) for downloading your email.

First thing to do is check your server announcements and see if the alternative smtp port (198) has been enabled for your server.

If port 198 has been enabled on your server, then try port 198 in place of the default smtp port of 25.

**Kayla** · July 8th, 2006, 7:43 PM

seagreen, are you still having any issue? I just took a look at SH96 and SH91, both still have 198 set up and running fine it appears..

The Wicked Flea · July 8th, 2006, 8:04 PM

Excuse me, I reversed the ports. 25/26 don't work, simply put, and 198 is refused flat out on my server. There has been no announcement that it has been opened.

As I said previously I'm using SSL for now, although it'd be nice if it worked with std TLS/non-TLS connections.

By the way, why can't I retrieve email through TLS only? cPanel says it supports it, yet my connections are refused with TLS only attempts.

**Kayla** · July 8th, 2006, 8:10 PM

Flea, can you tell me what IP you are on so I can enable 198...

The Wicked Flea · July 8th, 2006, 11:40 PM

The IP is 66.7.193.126 on server SH101.

Thank you.

seagreen · July 9th, 2006, 9:22 AM

Quote:

Originally Posted by Kayla

seagreen, are you still having any issue? I just took a look at SH96 and SH91, both still have 198 set up and running fine it appears..

Yes - still a problem. Can't send anything with 198 selected as the SMTP port.

Just tried again a minute ago and got the following error(s) returned:

Quote:

The connection to the server has failed. Account: '[user]', Server: 'mail.[domain.tld]', Protocol: SMTP, Port: 198, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

From OE

Quote:

Task 'mail.[domain.tld] - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

From Outlook '03

seagreen · July 25th, 2006, 11:29 AM

This is from the SBC website regarding the issue of port 25 being blocked:

Quote:

Contact your mail hosting provider for information about using Port 587 for sending authenticated outgoing email. Since December 1998, Port 587 has been the Internet standard (RFC2476) port for authenticated email submission for mail clients and is supported by most major mail hosting providers.

July 7th, 2006, 1:23 PM	#37 (permalink)
seagreen Registered User Seasoned Poster Joined in Jan 2006 36 posts Gave thanks: 2 Thanked 0 times	Thank you - I do appreciate you trying to help by letting me know it worked for you and how you had things configured. Unfortunately configuring my email clients the same way here isn't working for me. __________________ SH96 & SH91

July 8th, 2006, 7:43 PM	#40 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,448 posts Gave thanks: 935 Thanked 783 times	seagreen, are you still having any issue? I just took a look at SH96 and SH91, both still have 198 set up and running fine it appears.. __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

July 8th, 2006, 8:10 PM	#42 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,448 posts Gave thanks: 935 Thanked 783 times	Flea, can you tell me what IP you are on so I can enable 198... __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

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July 8th, 2006, 6:55 PM	#38 (permalink)
The Wicked Flea Registered User Seasoned Poster Joined in Jul 2006 Lives in USA Hosted on SH133 56 posts Gave thanks: 11 Thanked 1 Time in 1 Post	Hey there, my SMTP/POP3 access to my email accounts is currently working only as SSL, which gets on my nerves with certificate warnings each time I send something. I can get mail through post 110, but retrieval through 25/26 with TLS/no-TLS fails. The additional ports seem to be inactive on my server. My server is SH101, and my internet provider is AT&T. Must I submit a support ticket for this?

July 8th, 2006, 8:04 PM	#41 (permalink)
The Wicked Flea Registered User Seasoned Poster Joined in Jul 2006 Lives in USA Hosted on SH133 56 posts Gave thanks: 11 Thanked 1 Time in 1 Post	Excuse me, I reversed the ports. 25/26 don't work, simply put, and 198 is refused flat out on my server. There has been no announcement that it has been opened. As I said previously I'm using SSL for now, although it'd be nice if it worked with std TLS/non-TLS connections. By the way, why can't I retrieve email through TLS only? cPanel says it supports it, yet my connections are refused with TLS only attempts.

July 8th, 2006, 11:40 PM	#43 (permalink)
The Wicked Flea Registered User Seasoned Poster Joined in Jul 2006 Lives in USA Hosted on SH133 56 posts Gave thanks: 11 Thanked 1 Time in 1 Post	The IP is 66.7.193.126 on server SH101. Thank you.

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