Any chance of getting port 587 enabled for SMTP? - Page 9

**Kayla** · November 4th, 2006, 9:15 PM

Saved Changes to exim-198 (enabled)

Any luck now?

**TomK** · November 4th, 2006, 9:31 PM

Yes - thanks. Looks like it finally was sent at 8:15pm. Did a test message just now and still works. Thanks for the quick service. I'll update the ticket to say it's fixed.

Is there something that needs to be added to MOPs for turning up servers after failure to catch these exceptions (since 198 is not open on all servers)?

Tom

**TomK** · November 5th, 2006, 12:31 PM

Alas, once again port 198 is not working on PASS52 this morning. Someone must have changed it back. I am reopening my ticket. This is getting aggravating.

**Kayla** · November 6th, 2006, 3:44 AM

This is really odd, no one usually goes into the service manager.. ever. No one has a reason to really because those settings are permanent.

I am trying to find out why this has been happening - but it is definitely not because someone has disabled it. It has been enabled this entire time.

**TomK** · November 6th, 2006, 10:18 AM

Quote:

Originally Posted by Kayla

This is really odd, no one usually goes into the service manager.. ever. No one has a reason to really because those settings are permanent.

I am trying to find out why this has been happening - but it is definitely not because someone has disabled it. It has been enabled this entire time.

Kayla,

Following is the information that support provided when they fixed the problem yesterday afternoon.

Port 198 needed to be enabled in the server firewall. I have done this and restarted the firewall and was able to properly telnet into the port. Let us know if you are still having issues.

I'm not sure why it worked and then stopped working. But it is now working.

**Kayla** · November 6th, 2006, 8:05 PM

I am writing a memo out right now to all of our staff to note this - I think I am going to start putting 198 on each server so that we can have a solid understanding of what's going on and so that everyone knows to make sure that it stays open.

Thanks for letting me know about this and keeping me updated - this will prevent a lot of headaches for everyone involved.

Savesheep · November 7th, 2006, 9:20 AM

Hey Kayla!

I have just been reading over the recent comments on here; i tried to telnet to pass60.dizinc.com using 198, and it didnt work. port 25 did though.

Thanks!
-Shea

**TomK** · December 7th, 2006, 8:38 AM

Kayla,

Can you enable port 198 to SH107?

Thanks.

ironleg · December 7th, 2006, 5:20 PM

Kayla,

Can you enable port 198 on pass 54

Thanks.

November 4th, 2006, 9:15 PM	#73 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	Saved Changes to exim-198 (enabled) Any luck now? __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

November 4th, 2006, 9:31 PM	#74 (permalink)
TomK Just another User..... Comfy Contributor Joined in Jan 2006 207 posts Gave thanks: 9 Thanked 14 times	Yes - thanks. Looks like it finally was sent at 8:15pm. Did a test message just now and still works. Thanks for the quick service. I'll update the ticket to say it's fixed. Is there something that needs to be added to MOPs for turning up servers after failure to catch these exceptions (since 198 is not open on all servers)? Tom __________________ pass75

November 5th, 2006, 12:31 PM	#75 (permalink)
TomK Just another User..... Comfy Contributor Joined in Jan 2006 207 posts Gave thanks: 9 Thanked 14 times	Port 198 turned off again. Alas, once again port 198 is not working on PASS52 this morning. Someone must have changed it back. I am reopening my ticket. This is getting aggravating. __________________ pass75

November 6th, 2006, 3:44 AM	#76 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	This is really odd, no one usually goes into the service manager.. ever. No one has a reason to really because those settings are permanent. I am trying to find out why this has been happening - but it is definitely not because someone has disabled it. It has been enabled this entire time. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

November 6th, 2006, 8:05 PM	#78 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	I am writing a memo out right now to all of our staff to note this - I think I am going to start putting 198 on each server so that we can have a solid understanding of what's going on and so that everyone knows to make sure that it stays open. Thanks for letting me know about this and keeping me updated - this will prevent a lot of headaches for everyone involved. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

November 7th, 2006, 9:20 AM	#79 (permalink)
Savesheep Registered User Comfy Contributor Joined in Jun 2006 106 posts Gave thanks: 5 Thanked 1 Time in 1 Post	Hey Kayla! I have just been reading over the recent comments on here; i tried to telnet to pass60.dizinc.com using 198, and it didnt work. port 25 did though. Thanks! -Shea

December 7th, 2006, 8:38 AM	#80 (permalink)
TomK Just another User..... Comfy Contributor Joined in Jan 2006 207 posts Gave thanks: 9 Thanked 14 times	Can you add port 198 to SH107 Kayla, Can you enable port 198 to SH107? Thanks. __________________ pass75

December 7th, 2006, 5:20 PM	#81 (permalink)
ironleg Registered User Fresh Surpasser Joined in Feb 2006 Lives in Oklahoma Hosted on pass80 18 posts Gave thanks: 3 Thanked 0 times	Kayla, Can you enable port 198 on pass 54 Thanks. __________________ vcsok.com Server reseller pass80

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