Any chance of getting port 587 enabled for SMTP?

seagreen · March 30th, 2006, 10:22 PM

SBC appears to be blocking both ports 25 and 26 for SMTP.
We used 587 at a previous host and had no trouble sending mail.

jamesd · May 16th, 2006, 7:24 PM

I just signed up for a reseller account and I seem to be having the same issue where my isp blocks 25 and 26. There's really no obscure port that they have mapped? This could really be a deal-breaker for me since I have a lot of remote users that connect from various places and can't be changing their smtp server each time. A previous host used 2525 which worked fine for me. I think the key is that it's kind of become standard that port 26 can be used with many hosting service and therefore many isps are blocking it.

**Kayla** · May 16th, 2006, 8:17 PM

We would have to make an announcement and send out an email to customers on these servers to let them know that the port has been changed and 26 is no longer used.

We would rather enable only one extra port for SMTP, so we will send out emails now to SH96, SH91 and Pass58 customers letting them know, and change the port in a few hours. We've decided to use 198. (S is the 19th letter of the alphabet, H is the 8th.)

We can make this change on other servers, just need to get in the requests here so that we know you want the change done.

seagreen · May 16th, 2006, 10:51 PM

Thank you for making the change on SH91 - just got the email.

Can we get SH96 in on this too?

**Kayla** · May 16th, 2006, 10:52 PM

It was changed already... is it not working?

jamesd · May 17th, 2006, 12:18 AM

Working for me.

Thank you!

I'm pretty new to this, so I don't know exactly which server I'm on. (Edit: I'm on pass58)

**Kayla** · May 17th, 2006, 12:20 AM

Since you said you just signed up, I figured you were on Pass58.

**TomK** · May 17th, 2006, 12:29 AM

I used to be on SH91 but am now on Pass52. Received email saying port 198 now active on my server, but it appears not to be working on Pass52.

Has it been activated for Pass52?

**Kayla** · May 17th, 2006, 12:31 AM

It can be now.

Give me about 30 minutes to get everything settled.. and the email sent out to clients on Pass52.

(I think your client profile still has you on SH91 since your account was first installed there... sorry about that. I'll change that as well.)

March 30th, 2006, 10:22 PM	#1 (permalink)
seagreen Registered User Seasoned Poster Joined in Jan 2006 36 posts Gave thanks: 2 Thanked 0 times	Any chance of getting port 587 enabled for SMTP? SBC appears to be blocking both ports 25 and 26 for SMTP. We used 587 at a previous host and had no trouble sending mail. __________________ SH96 & SH91

May 16th, 2006, 7:24 PM	#2 (permalink)
jamesd Registered User Fresh Surpasser Joined in May 2006 Lives in Cleveland, Ohio Hosted on pass58 2 posts Gave thanks: 0 Thanked 0 times	I just signed up for a reseller account and I seem to be having the same issue where my isp blocks 25 and 26. There's really no obscure port that they have mapped? This could really be a deal-breaker for me since I have a lot of remote users that connect from various places and can't be changing their smtp server each time. A previous host used 2525 which worked fine for me. I think the key is that it's kind of become standard that port 26 can be used with many hosting service and therefore many isps are blocking it. Last edited by jamesd; May 16th, 2006 at 7:27 PM..

May 16th, 2006, 8:17 PM	#3 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	We would have to make an announcement and send out an email to customers on these servers to let them know that the port has been changed and 26 is no longer used. We would rather enable only one extra port for SMTP, so we will send out emails now to SH96, SH91 and Pass58 customers letting them know, and change the port in a few hours. We've decided to use 198. (S is the 19th letter of the alphabet, H is the 8th.) We can make this change on other servers, just need to get in the requests here so that we know you want the change done. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

May 16th, 2006, 10:51 PM	#4 (permalink)
seagreen Registered User Seasoned Poster Joined in Jan 2006 36 posts Gave thanks: 2 Thanked 0 times	Thank you for making the change on SH91 - just got the email. Can we get SH96 in on this too? __________________ SH96 & SH91

May 16th, 2006, 10:52 PM	#5 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	It was changed already... is it not working? __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

May 17th, 2006, 12:18 AM	#6 (permalink)
jamesd Registered User Fresh Surpasser Joined in May 2006 Lives in Cleveland, Ohio Hosted on pass58 2 posts Gave thanks: 0 Thanked 0 times	Working for me. Thank you! I'm pretty new to this, so I don't know exactly which server I'm on. (Edit: I'm on pass58) Last edited by jamesd; May 17th, 2006 at 12:21 AM..

May 17th, 2006, 12:20 AM	#7 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	Since you said you just signed up, I figured you were on Pass58. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

May 17th, 2006, 12:29 AM	#8 (permalink)
TomK Just another User..... Comfy Contributor Joined in Jan 2006 207 posts Gave thanks: 9 Thanked 14 times	I used to be on SH91 but am now on Pass52. Received email saying port 198 now active on my server, but it appears not to be working on Pass52. Has it been activated for Pass52? __________________ pass75

May 17th, 2006, 12:31 AM	#9 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	It can be now. Give me about 30 minutes to get everything settled.. and the email sent out to clients on Pass52. (I think your client profile still has you on SH91 since your account was first installed there... sorry about that. I'll change that as well.) __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

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