Account No Longer Working in Outlook

Realty · May 27th, 2007, 1:50 PM

Today, my e-mail account stopped working in outlook. I'm still able to receive and send messages on my ppc, but for some reason, when I attempted to send something using my laptop, I received an error message. I then checked the setting in outlook, everything looked normal and tried to send it again.

Same thing. Thus far, I've compared the setting on my ppc, as well as the settings listed on the cpanel screen. I've also tried deleting the account and setting it back up using the settings that were given to me. And yes, I've done the auto configuration that is listed in cpanel.

Has anyone had this problem/know how to resolve it?

**LissaKay** · May 27th, 2007, 2:30 PM

Your ISP may be blocking 3rd party SMTP connections. Try using the SMTP setting that your provider uses.

**deastwood** · May 27th, 2007, 4:00 PM

The other option is to try changing the outgoing port to 26.

Do you also have the box "outgoing server requires authentication" ticked?

Realty · May 28th, 2007, 12:00 AM

Thanks for the suggestions. It turns out that it was the outlook. I installed the trial version of the new office package and it caused the problem. I uninstalled the trial and rebooted my computer. When I reopened outlook, it downloaded the latest messages for both accounts and sent the items that were in the outbox right away. Thanks again for your help.

zmahshie · July 20th, 2007, 11:55 AM

Changing to port 26 worked for me, thanks! Is there an alternate port for IMAP? Thanks!

May 27th, 2007, 1:50 PM	#1 (permalink)
Realty Registered User Fresh Surpasser Joined in Jan 2006 7 posts Gave thanks: 0 Thanked 0 times	Account No Longer Working in Outlook Today, my e-mail account stopped working in outlook. I'm still able to receive and send messages on my ppc, but for some reason, when I attempted to send something using my laptop, I received an error message. I then checked the setting in outlook, everything looked normal and tried to send it again. Same thing. Thus far, I've compared the setting on my ppc, as well as the settings listed on the cpanel screen. I've also tried deleting the account and setting it back up using the settings that were given to me. And yes, I've done the auto configuration that is listed in cpanel. Has anyone had this problem/know how to resolve it?

May 27th, 2007, 2:30 PM	#2 (permalink)
LissaKay Bringing Sexy Back Seasoned Poster Joined in May 2006 Lives in Knoxville, TN Hosted on SH130 95 posts Gave thanks: 0 Thanked 5 times	Your ISP may be blocking 3rd party SMTP connections. Try using the SMTP setting that your provider uses. __________________ LissaKay.com is on SH130

May 27th, 2007, 4:00 PM	#3 (permalink)
deastwood Surpass Fan Super #1 Joined in Mar 2006 1,024 posts Gave thanks: 66 Thanked 55 times	The other option is to try changing the outgoing port to 26. Do you also have the box "outgoing server requires authentication" ticked? __________________ Oxygen Solutions - Main Website MoneyScience - Latest Project

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May 28th, 2007, 12:00 AM	#4 (permalink)
Realty Registered User Fresh Surpasser Joined in Jan 2006 7 posts Gave thanks: 0 Thanked 0 times	Thanks for the suggestions. It turns out that it was the outlook. I installed the trial version of the new office package and it caused the problem. I uninstalled the trial and rebooted my computer. When I reopened outlook, it downloaded the latest messages for both accounts and sent the items that were in the outbox right away. Thanks again for your help.

July 20th, 2007, 11:55 AM	#5 (permalink)
zmahshie Registered User Seasoned Poster Joined in Jul 2004 Hosted on Spiffy 33 posts Gave thanks: 2 Thanked 0 times	Changing to port 26 worked for me, thanks! Is there an alternate port for IMAP? Thanks!

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