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Old August 30th, 2007, 10:55 AM   #37 (permalink)
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If you get that error (run with -D), you need to report it to support.

happened to me 2 days ago. After explaining the problem over and over again to support.. they escallated it based on the output of my -D, and said:
" We have fixed your issue on sa-learn command. The DB_File module installed on the server was corrupted. We have reinstalled it. "
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Old August 30th, 2007, 11:59 AM   #38 (permalink)
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Thanks Bigjohn,

I issued a ticket on this today and will see what they say.
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Old August 30th, 2007, 12:19 PM   #39 (permalink)
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Hopefully you included my possible solution....<GRIN>

It's hapened to me 2 times in 4 years... like one file does not get properly updated, and *whang* the wheels fall off...
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Old August 30th, 2007, 3:09 PM   #40 (permalink)
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They ask me this on the ticket:
[i]
Hello,

I'd need the debugging output from sa-learn. I tried adding to your bayes file manually but it didn't throw any errors.

Where do I get this information?
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Old August 30th, 2007, 5:47 PM   #41 (permalink)
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Quote:
Originally Posted by pseudoswede View Post
That worked like a champ. It removed over 80MB of stale spam. Thank you!
Glad to hear that it worked for you. I might add this to the next version

Cheers
Jonathan
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Old August 30th, 2007, 6:05 PM   #42 (permalink)
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Quote:
Originally Posted by ironleg View Post
Here is what I got:

Please select either --spam, --ham, --folders, --forget, --sync, --import, --dump, --clear, --backup or --restore
Usage:
sa-learn [options] [file]...
[snipped]
Sorry, I told you wrong. I was thinking it worked the same as calling "spamassassin -D". Make a backup of your learnspam script. With the original file, find the lines that call sa-learn and change the "sa-learn --spam --no-sync" to read "sa-learn -D --spam --no-sync". Run the script again.

That should give us the actual debug output and hopefully show what the problem is.

Cheers
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Old August 30th, 2007, 8:08 PM   #43 (permalink)
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Quote:
Originally Posted by jdcopelin View Post
Sorry, I told you wrong. I was thinking it worked the same as calling "spamassassin -D". Make a backup of your learnspam script. With the original file, find the lines that call sa-learn and change the "sa-learn --spam --no-sync" to read "sa-learn -D --spam --no-sync". Run the script again.

That should give us the actual debug output and hopefully show what the problem is.

Cheers
Jonathan
I made the change and this time it ran with no errors. I had sent a ticket to surpass about the errors. I adding the -D made the script run correctly or they fixed something.

Thanks
Victor
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Old August 30th, 2007, 11:31 PM   #44 (permalink)
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so it's working again?
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Old August 31st, 2007, 12:43 AM   #45 (permalink)
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I ran the script with the above code from "Jonathan" and it ran with no errors. I received info on the ticket that they are still trying to find the problem. i am going to run it tomorrow and see if it still runs without errors.

Victor
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