Can receive but can't send - Page 2

**removed** · January 9th, 2008, 2:06 AM

Awesome. Glad to hear it. You're welcome.

Weedsand · January 18th, 2008, 10:32 PM

I'm having the same problem listed by the original poster. with the same email settings. I am using Outlook and did a test message that failed.

I then switched the STMP port from 25 to 26. The test message was successful and 1 out of the 3 emails that were sitting in my Outbox was sent, but the other two stayed there. Since then, the test message is successful but I keep getting an error message and none of the emails are sent.

I am receiving messages just fine, just can't send anything. Also, as far as I know, the other email accounts for this domain are functioning properly. This happened out of the blue, after months with no problems. This is a business account and it is very important that we get this resolved!

My domain name is weedsandwildflowersdesign.com. Thanks!!

Weedsand · January 18th, 2008, 11:01 PM

Never mind. I realized that they were two different accounts and changed the other account's STMP port to 26, which worked fine. Thanks.

branduin · January 27th, 2008, 4:12 PM

I am having this same issue.

I use Outlook Express for my e-mail and I have two domains. The domain that is hosted on PIPE is fine but the domain that is hosted on SAPRUS is able to receive but not send. I realize that SAPRUS was being restored early Saturday but this started happening on Thursday and is still doing it today.

I recently switched from cable modem to DSL and changed my ports from 25 to 26 and that worked fine for both domains but now I am unable to send from the one domain without having changed anything myself. I have tried different ports (587 and 465) and different settings but still can not send. Any tips on things I can try would be most appreciated.

Thanks!

PS. I run Zone Alarm and AVG so if there is anything I should check on them please advise. I am not sure if an auto-update on either could be the cause, I guess if both domains were having the same problem maybe but since they are not I don't think they would be part of the problem.

branduin · January 27th, 2008, 8:55 PM

*Update* I finally found something that works. If I use port 465 and check the box for "This server requires a secure connection (SSL)" then it will send my mail. It gave me a warning message about the certificate on the server not matching or something (I didn't memorize it and now I can't get it back) so I clicked OK and now all of my test messages are sending fine. I still would like to know what is going on and if my mail is *safe* this way. I am guessing it is a Saprus issue since my other domain with the exact same settings is still using them just fine without changing to the 465.

January 9th, 2008, 2:06 AM	#10 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,756 posts Gave thanks: 10 Thanked 273 times	Awesome. Glad to hear it. You're welcome. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

January 27th, 2008, 4:12 PM	#13 (permalink)
branduin Registered User Seasoned Poster Joined in Jun 2004 Lives in Illinois 35 posts Gave thanks: 1 Thanked 1 Time in 1 Post	I am having this same issue. I use Outlook Express for my e-mail and I have two domains. The domain that is hosted on PIPE is fine but the domain that is hosted on SAPRUS is able to receive but not send. I realize that SAPRUS was being restored early Saturday but this started happening on Thursday and is still doing it today. I recently switched from cable modem to DSL and changed my ports from 25 to 26 and that worked fine for both domains but now I am unable to send from the one domain without having changed anything myself. I have tried different ports (587 and 465) and different settings but still can not send. Any tips on things I can try would be most appreciated. Thanks! PS. I run Zone Alarm and AVG so if there is anything I should check on them please advise. I am not sure if an auto-update on either could be the cause, I guess if both domains were having the same problem maybe but since they are not I don't think they would be part of the problem. __________________ www.drquinn.us

January 27th, 2008, 8:55 PM	#14 (permalink)
branduin Registered User Seasoned Poster Joined in Jun 2004 Lives in Illinois 35 posts Gave thanks: 1 Thanked 1 Time in 1 Post	Update I finally found something that works. If I use port 465 and check the box for "This server requires a secure connection (SSL)" then it will send my mail. It gave me a warning message about the certificate on the server not matching or something (I didn't memorize it and now I can't get it back) so I clicked OK and now all of my test messages are sending fine. I still would like to know what is going on and if my mail is safe this way. I am guessing it is a Saprus issue since my other domain with the exact same settings is still using them just fine without changing to the 465. __________________ www.drquinn.us

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January 18th, 2008, 10:32 PM	#11 (permalink)
Weedsand Registered User Fresh Surpasser Joined in May 2007 3 posts Gave thanks: 0 Thanked 0 times	I'm having the same problem listed by the original poster. with the same email settings. I am using Outlook and did a test message that failed. I then switched the STMP port from 25 to 26. The test message was successful and 1 out of the 3 emails that were sitting in my Outbox was sent, but the other two stayed there. Since then, the test message is successful but I keep getting an error message and none of the emails are sent. I am receiving messages just fine, just can't send anything. Also, as far as I know, the other email accounts for this domain are functioning properly. This happened out of the blue, after months with no problems. This is a business account and it is very important that we get this resolved! My domain name is weedsandwildflowersdesign.com. Thanks!!

January 18th, 2008, 11:01 PM	#12 (permalink)
Weedsand Registered User Fresh Surpasser Joined in May 2007 3 posts Gave thanks: 0 Thanked 0 times	Never mind. I realized that they were two different accounts and changed the other account's STMP port to 26, which worked fine. Thanks.

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