Yahoo Dropping Emails Sent from Surpass

kelvinq · April 6th, 2008, 3:56 AM

Hi,

Yahoo Mail is dropping emails sent from Surpass servers (Pass78).

The mails are dropped - meaning they do no appear in Spam folders nor are there any returned mails.

Is there a way out of this? BTW, I've already setup SPF.

Kelvinq

**removed** · April 6th, 2008, 4:54 AM

How are they dropping exactly? Can you post a copy of the bounce message?

kelvinq · April 6th, 2008, 5:02 AM

Hi Removed,

Thanks for the prompt response. There're no replies, returned mails nor are there any bounces.

Which means I will not be able to provide any information about bounces!

Kelvinq

**removed** · April 6th, 2008, 5:16 AM

That's weird. Can you submit a ticket about this so that Support can take a look? They should be able to locate the reason in the server's mail logs.

kelvinq · April 6th, 2008, 5:23 AM

Removed,

This seems to be a problem specific to Yahoo mail only. I was thinking that there should be people here will a similar problem. Will submit ticket. Thanks.

KQ

kelvinq · April 6th, 2008, 5:38 AM

For those interested, my ticket is -

ZTH-718762

mgk · April 6th, 2008, 11:34 AM

one of my clients seems to have a similar situation with dime999 but difficult for me to provide extra info.

stoens · April 6th, 2008, 11:59 AM

I've been hearing about Yahoo giving various hosts trouble for the last two months. They are either dropping the emails or delaying them for days. One of my accounts says she is experiencing dropped emails from yahoo.

Here's a copy of one that was delayed recently from an account on pass78. It was sent on the first and this was received on the third. Still don't know if it went through.

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on pass78.dizinc.com.

The message identifier is: 1JglXJ-0002y6-Tf
The date of the message is: Tue, 01 Apr 2008 13:48:33 -0500
The subject of the message is: Re: The Bully and the Bear- Highlights post for tomorrow (Tuesday).

The address to which the message has not yet been delivered is:

[deleted for privacy]yahoo.com
Delay reason: SMTP error from remote mail server after initial connection:
host g.mx.mail.yahoo.com [206.190.53.191]: 421 Message from (66.7.212.189) temporarily deferred - 4.16.50. Please refer to 421 Message temporarily deferred - [numeric code] - Mail

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

**MarkRH** · April 7th, 2008, 11:31 AM

You might want to check your account's main email address, the one that matches your username. I found out that this is usually where bounced email messages go and not necessarily to the email address you sent the email from... if the email was sent from a PHP script on your site for example that is using the standard mail() function.

April 6th, 2008, 3:56 AM	#1 (permalink)
kelvinq Registered User Seasoned Poster Joined in Nov 2007 30 posts Gave thanks: 0 Thanked 1 Time in 1 Post	Yahoo Dropping Emails Sent from Surpass Hi, Yahoo Mail is dropping emails sent from Surpass servers (Pass78). The mails are dropped - meaning they do no appear in Spam folders nor are there any returned mails. Is there a way out of this? BTW, I've already setup SPF. Kelvinq

April 6th, 2008, 4:54 AM	#2 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,760 posts Gave thanks: 10 Thanked 276 times	How are they dropping exactly? Can you post a copy of the bounce message? __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

April 6th, 2008, 5:16 AM	#4 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,760 posts Gave thanks: 10 Thanked 276 times	That's weird. Can you submit a ticket about this so that Support can take a look? They should be able to locate the reason in the server's mail logs. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

April 6th, 2008, 11:34 AM	#7 (permalink)
mgk Registered User Excelling Contributor Joined in Mar 2007 Lives in Wales Hosted on dime999 610 posts Gave thanks: 47 Thanked 46 times	one of my clients seems to have a similar situation with dime999 but difficult for me to provide extra info. __________________ Markus

April 6th, 2008, 11:59 AM	#8 (permalink)
stoens Registered User Comfy Contributor Joined in Dec 2007 Lives in Texas, now and forever Hosted on pass78, Dedi 124 posts Gave thanks: 16 Thanked 1 Time in 1 Post	I've been hearing about Yahoo giving various hosts trouble for the last two months. They are either dropping the emails or delaying them for days. One of my accounts says she is experiencing dropped emails from yahoo. Here's a copy of one that was delayed recently from an account on pass78. It was sent on the first and this was received on the third. Still don't know if it went through. This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 48 hours on the queue on pass78.dizinc.com. The message identifier is: 1JglXJ-0002y6-Tf The date of the message is: Tue, 01 Apr 2008 13:48:33 -0500 The subject of the message is: Re: The Bully and the Bear- Highlights post for tomorrow (Tuesday). The address to which the message has not yet been delivered is: [deleted for privacy]yahoo.com Delay reason: SMTP error from remote mail server after initial connection: host g.mx.mail.yahoo.com [206.190.53.191]: 421 Message from (66.7.212.189) temporarily deferred - 4.16.50. Please refer to 421 Message temporarily deferred - [numeric code] - Mail No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you. __________________ Pass 78 - and a crazy, busy Dedi too.

April 6th, 2008, 5:02 AM	#3 (permalink)
kelvinq Registered User Seasoned Poster Joined in Nov 2007 30 posts Gave thanks: 0 Thanked 1 Time in 1 Post	Hi Removed, Thanks for the prompt response. There're no replies, returned mails nor are there any bounces. Which means I will not be able to provide any information about bounces! Kelvinq

April 6th, 2008, 5:23 AM	#5 (permalink)
kelvinq Registered User Seasoned Poster Joined in Nov 2007 30 posts Gave thanks: 0 Thanked 1 Time in 1 Post	Removed, This seems to be a problem specific to Yahoo mail only. I was thinking that there should be people here will a similar problem. Will submit ticket. Thanks. KQ

April 6th, 2008, 5:38 AM	#6 (permalink)
kelvinq Registered User Seasoned Poster Joined in Nov 2007 30 posts Gave thanks: 0 Thanked 1 Time in 1 Post	For those interested, my ticket is - ZTH-718762

April 7th, 2008, 11:31 AM	#9 (permalink)
MarkRH Race Surpass Super #1 Joined in Jul 2006 Lives in Oklahoma City, OK Hosted on sh102 1,218 posts Gave thanks: 18 Thanked 86 times	You might want to check your account's main email address, the one that matches your username. I found out that this is usually where bounced email messages go and not necessarily to the email address you sent the email from... if the email was sent from a PHP script on your site for example that is using the standard mail() function. __________________ SH102 : Mark Headrick - Blog - Gallery Pelicar \| Company of Valor \| Mysstie Wolfestar

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