SpamAssassin + User Level Filtering not working together

snakeyez.us · June 12th, 2008, 12:44 AM

Either I don't understand something or else something is broken.

I have enabled SpamAssassin via CPanel. I set the Score to 5. I enabled Auto-Delete Spam.

I still get emails with the body beginning with this:

"Spam detection software, running on the system "sh142.surpasshosting.com", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
y for details.

Content preview: ...

Content analysis details: (22.2 points, 5.0 required)"

So, I went to my User Level Filtering for my email account. I made and enabled a new filter following the directions at the bottom of the screen:

"Hint:To filter all mail that SpamAssassin has marked as with a spam score of 5.0 or greater then choose "Spam Bar", "contains", and then enter "+++++" in the box. (Note: if you wanted match a spam score of 4, you would use ++++. A spam score of three would be +++, etc.)"

I did that and set it to "Discard" for action. No good. I still receive emails with the body as shown above.

So, I go back into my User Level Filtering for my email account. I made and enabled another new filter following the directions at the bottom of the screen:

"Hint:To filter all mail that SpamAssassin has marked as spam, just choose "Spam Status", "begins with", and then enter "Yes" in the box."

I did that and set it to "Discard" for action. No good still. I still receive emails with the body as shown above.

What's wrong here? I just want to be able to set my Score level and not receive anything with a score higher than that.

I'm I doing something wrong, or are my filters being ignored somehow?

**Twist3d** · June 12th, 2008, 3:52 PM

I am getting more and more spam each day. I'm trying to find a way to solve my issues as well.

snakeyez.us · June 12th, 2008, 6:04 PM

Well, what I'm saying is my filters are being ignored. SpamAssassin is doing its job by adding

"Spam detection software, running on the system "sh142.surpasshosting.com", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
y for details.

Content preview: ...

Content analysis details: (22.2 points, 5.0 required)"

to the beginning of spam messages, but I can't make anything, SpamAssassin NOR any email filters automatically delete those emails before going to my inbox.

Any ideas?

snakeyez.us · June 13th, 2008, 1:09 AM

Well, I set up my filters on the Account level and I believe they are working now. I don't understand why it would make any difference, wouldn't a filter on the Account level do the exact same thing on a User level?

**Neil** · June 13th, 2008, 9:14 AM

I am not sure if this is anything to do with your particular issue but, SpamAssassin does not seem to check or deal with mail which has been re-directed or forwarded to an account.
So, if you have a domain [A] which forwards email to another domain/mail account [b] with spamassassin enabled on it, spamassassin will check and deal with mail directly to do with domain and accounts [b] but will ignore mail forwarded from [A].

snakeyez.us · June 13th, 2008, 9:59 AM

Well, what I did was create an email address for one of my add-on domains. So in a way that's similar to what you're saying.

SpamAssassin would add to the body of the emails like it was supposed to do, but I couldn't filter anything on the User level with regards to those additions. I tried adding the same filters to the Account level yesterday and they are working perfectly (I think).

June 12th, 2008, 12:44 AM	#1 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 105 posts Gave thanks: 12 Thanked 4 times	SpamAssassin + User Level Filtering not working together Either I don't understand something or else something is broken. I have enabled SpamAssassin via CPanel. I set the Score to 5. I enabled Auto-Delete Spam. I still get emails with the body beginning with this: "Spam detection software, running on the system "sh142.surpasshosting.com", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see y for details. Content preview: ... Content analysis details: (22.2 points, 5.0 required)" So, I went to my User Level Filtering for my email account. I made and enabled a new filter following the directions at the bottom of the screen: "Hint:To filter all mail that SpamAssassin has marked as with a spam score of 5.0 or greater then choose "Spam Bar", "contains", and then enter "+++++" in the box. (Note: if you wanted match a spam score of 4, you would use ++++. A spam score of three would be +++, etc.)" I did that and set it to "Discard" for action. No good. I still receive emails with the body as shown above. So, I go back into my User Level Filtering for my email account. I made and enabled another new filter following the directions at the bottom of the screen: "Hint:To filter all mail that SpamAssassin has marked as spam, just choose "Spam Status", "begins with", and then enter "Yes" in the box." I did that and set it to "Discard" for action. No good still. I still receive emails with the body as shown above. What's wrong here? I just want to be able to set my Score level and not receive anything with a score higher than that. I'm I doing something wrong, or are my filters being ignored somehow? __________________ LanceDean.com SNAKEYEZ.US DeanForestryServices.com SUBMARINEMUSEUMS.ORG Drum228.org all hosted on SH142 (66.7.205.59)

June 12th, 2008, 3:52 PM	#2 (permalink)
Twist3d Twist3d One Super #1 Joined in Dec 2007 Hosted on pass81 1,492 posts Gave thanks: 25 Thanked 35 times	I am getting more and more spam each day. I'm trying to find a way to solve my issues as well. __________________ Pass81

June 12th, 2008, 6:04 PM	#3 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 105 posts Gave thanks: 12 Thanked 4 times	Well, what I'm saying is my filters are being ignored. SpamAssassin is doing its job by adding "Spam detection software, running on the system "sh142.surpasshosting.com", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see y for details. Content preview: ... Content analysis details: (22.2 points, 5.0 required)" to the beginning of spam messages, but I can't make anything, SpamAssassin NOR any email filters automatically delete those emails before going to my inbox. Any ideas? __________________ LanceDean.com SNAKEYEZ.US DeanForestryServices.com SUBMARINEMUSEUMS.ORG Drum228.org all hosted on SH142 (66.7.205.59)

June 13th, 2008, 1:09 AM	#4 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 105 posts Gave thanks: 12 Thanked 4 times	Well, I set up my filters on the Account level and I believe they are working now. I don't understand why it would make any difference, wouldn't a filter on the Account level do the exact same thing on a User level? __________________ LanceDean.com SNAKEYEZ.US DeanForestryServices.com SUBMARINEMUSEUMS.ORG Drum228.org all hosted on SH142 (66.7.205.59)

June 13th, 2008, 9:14 AM	#5 (permalink)
Neil Surpass Fan On a golden path... Joined in Oct 2004 Lives in UK 361 posts Gave thanks: 6 Thanked 14 times	I am not sure if this is anything to do with your particular issue but, SpamAssassin does not seem to check or deal with mail which has been re-directed or forwarded to an account. So, if you have a domain [A] which forwards email to another domain/mail account [b] with spamassassin enabled on it, spamassassin will check and deal with mail directly to do with domain and accounts [b] but will ignore mail forwarded from [A]. __________________ D17/D21/P59/P62/VPSX - "Faith can move mountains" (Faiths a big girl....) - I'm not paranoid, I know they are out to get me!

June 13th, 2008, 9:59 AM	#6 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 105 posts Gave thanks: 12 Thanked 4 times	Well, what I did was create an email address for one of my add-on domains. So in a way that's similar to what you're saying. SpamAssassin would add to the body of the emails like it was supposed to do, but I couldn't filter anything on the User level with regards to those additions. I tried adding the same filters to the Account level yesterday and they are working perfectly (I think). __________________ LanceDean.com SNAKEYEZ.US DeanForestryServices.com SUBMARINEMUSEUMS.ORG Drum228.org all hosted on SH142 (66.7.205.59)

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