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Old July 8th, 2008, 12:06 PM   #1 (permalink)
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change web login username?

Hi, I'm setting up an email for a client of mine and I want to give him a better web login username than the one that was automatically given to me. Is there a way to change it? Right now its really long and I don't want him to forget it - he's not the most computer savvy person. I'd like to change it to his cpanel login name.

Thank you!
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Old July 9th, 2008, 1:40 AM   #2 (permalink)
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Are you talking about his user login for cPanel?

I don't believe it is possible to modify usernames unless you are the root user on the machine or root in WHM. Support should be able to change the username if you open a ticket with them.

http://desk.surpasshosting.com

If you are referring to email login for webmail services, you may simply direct your client to http://www.domain.com/webmail and they can use their email address and the password you selected for their login. They are then shown a page similar to cPanel, but it only has webmail access.

The second bit is what I believe you were referring to. The other way to access webmail is to login to cPanel, click Mail, then click Webmail. Is this what you were referring to with the really long process?

Hope this helps!
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Old July 9th, 2008, 10:35 AM   #3 (permalink)
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okay... that helps :P Yes it's the webmail username I'm talking about. But now I have figured it out. At first it said you had to log in like this "name+domain.com" and I thought the plus sign would really confuse my client... but after you said you could just use the email (with the sign), I tried that and that worked too... so I think it should be fine! :P Thanks!
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Old July 10th, 2008, 1:36 PM   #4 (permalink)
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Quote:
Originally Posted by fiendling View Post
okay... that helps :P Yes it's the webmail username I'm talking about. But now I have figured it out. At first it said you had to log in like this "name+domain.com" and I thought the plus sign would really confuse my client... but after you said you could just use the email (with the sign), I tried that and that worked too... so I think it should be fine! :P Thanks!
I believe the part you are referring to is for POP email. Some servers require you to use a character other than in the address to receive messages. I don't know why this is.. But when you login for webmail, you can just use the normal address.

Also, with a bit of scripting it wouldn't be hard to drop the domain.com if you really wanted to. They could just use their name and password, so long as everyone has the same domain name that uses the form.
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