EMAIL DOWN ?? Pass 67

skyline · August 21st, 2008, 2:33 PM

Suddenly I can't GET email - I can send just fine however I do use my ISP's SMTP info. Been down over an hour now.

Now ALL my Clients are calling -
I submitted a help ticket but wondered if anyone else is having Issues?

Thanks
Jayne
Skyline Design

**Dan** · August 21st, 2008, 3:34 PM

Can you post the ticket ID please? I'll check this out now.

skyline · August 21st, 2008, 4:18 PM

Ticket # Ticket ID: GWD-749915
THANK YOU - Its still down and I'm getting tones of complaints!

skyline · August 21st, 2008, 4:22 PM

Also It shows this error:
Task 'jayne

skyline-design.com - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR Temporary problem, please try again later'

And all my clients are getting the same this - keeps asking for user name password - Yet no one has CHANGED this info -

skyline · August 21st, 2008, 5:06 PM

It appears to working again - Just back up this min. So whater ever you did
THANK YOU

**Dan** · August 21st, 2008, 5:28 PM

Thank you for the update. I had one of our admins check it

**JoshD** · August 21st, 2008, 8:13 PM

YAY!!! GO D!

August 21st, 2008, 2:33 PM	#1 (permalink)
skyline Registered User Fresh Surpasser Joined in Dec 2006 Lives in SF Bay Area 16 posts Gave thanks: 1 Thanked 0 times	EMAIL DOWN ?? Pass 67 Suddenly I can't GET email - I can send just fine however I do use my ISP's SMTP info. Been down over an hour now. Now ALL my Clients are calling - I submitted a help ticket but wondered if anyone else is having Issues? Thanks Jayne Skyline Design __________________ Pass 67

August 21st, 2008, 3:34 PM	#2 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,747 posts Gave thanks: 154 Thanked 187 times	Can you post the ticket ID please? I'll check this out now. __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

August 21st, 2008, 4:18 PM	#3 (permalink)
skyline Registered User Fresh Surpasser Joined in Dec 2006 Lives in SF Bay Area 16 posts Gave thanks: 1 Thanked 0 times	Ticket # Ticket ID: GWD-749915 THANK YOU - Its still down and I'm getting tones of complaints! __________________ Pass 67

August 21st, 2008, 4:22 PM	#4 (permalink)
skyline Registered User Fresh Surpasser Joined in Dec 2006 Lives in SF Bay Area 16 posts Gave thanks: 1 Thanked 0 times	Also It shows this error: Task 'jayneskyline-design.com - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR Temporary problem, please try again later' And all my clients are getting the same this - keeps asking for user name password - Yet no one has CHANGED this info - __________________ Pass 67

August 21st, 2008, 5:06 PM	#5 (permalink)
skyline Registered User Fresh Surpasser Joined in Dec 2006 Lives in SF Bay Area 16 posts Gave thanks: 1 Thanked 0 times	It appears to working again - Just back up this min. So whater ever you did THANK YOU __________________ Pass 67

August 21st, 2008, 5:28 PM	#6 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,747 posts Gave thanks: 154 Thanked 187 times	Thank you for the update. I had one of our admins check it __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

August 21st, 2008, 8:13 PM	#7 (permalink)
JoshD Surpass Staff Comfy Contributor Joined in Feb 2008 116 posts Gave thanks: 0 Thanked 6 times	YAY!!! GO D! __________________

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