icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Discussions » Email » Not receiving emails?

Email General questions, webmail, mailing lists.

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread
Old October 9th, 2008, 6:58 PM   #1 (permalink)
Registered User
Fresh Surpasser
 
Joined in Jun 2006
28 posts
Gave thanks: 2
Thanked 0 times
Not receiving emails?

I have an email address on my domain that I use for anything pertaining to website related information, I use it when I sign up for things as well pertaining to my website and I'm finding that I don't receive half of the emails I should be getting from these sites - like confirmation emails.

I have spam assassin enabled because I was getting A LOT of spam email, and I have a feeling that some of the other emails that I do want to receive are getting caught in the spam box, how can I check if these emails are indeed getting sent to the spam box? I currently check my email via Outlook and whenever I log into my control panel and use the web mail to find the spam folder, nothing is there.

Any help would be appreciated!
palmettostar is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old October 10th, 2008, 2:34 PM   #2 (permalink)
Registered User
Comfy Contributor
 
robinson.jason's Avatar
 
Joined in Jun 2006
Lives in Idaho
Hosted on PASS61
198 posts
Gave thanks: 16
Thanked 2 times
I stopped getting any email's from my domain recently.... and I need to file my quarterly IRS forms & state forms which are (naturally) tied to my surpass hosted email account. How long does it take to redirect an email????/ WTH Surpass! My server doesn't even have SA turned on.
robinson.jason is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old October 10th, 2008, 8:35 PM   #3 (permalink)
Sur, pass the salt
Excelling Contributor
 
benjamin's Avatar
 
Joined in Sep 2005
Lives in kayla's dvd-rw tray
Hosted on Pass44
811 posts
Gave thanks: 46
Thanked 54 times
Quote:
Originally Posted by palmettostar View Post
I have a feeling that some of the other emails that I do want to receive are getting caught in the spam box, how can I check if these emails are indeed getting sent to the spam box?Any help would be appreciated!
In the control panel, click on Spam Assassin and then you should see an option to access messages marked as sapm, under the SpamBox option. (At least I think that's the case. I personally don't use SpamBox.)

I would also suggest you either up the number of hits it takes to mark a message as spam or whitelist those senders from which you wish to receive emails.
__________________
Benjamin
Server: Pass44
benjamin is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On