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Old September 8th, 2003, 11:57 PM   #1 (permalink)
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I figured I might as well post this up here to see if anyone else is having problems before sending support a trouble ticket.

Here's the story: earlier today I was able to log into my e-mail accounts through Outlook Express with absolutely no problem. Everything was configured properly, and everything ran smoothly.

However, about half an hour ago, when I tried logging in again, it refused to acknowledge my password, even though it was the correct one. Thinking it was an error on my part, I tried again, with the same result. I even went as far as to remove the account and re-create it, yet to no avail.

So why exactly am I posting this here, instead of bringing it up with support? Like I said before, I would like to see if anyone else is having this sort of problem before consulting with support, so that I can narrow it down to either A: it's a server problem, B: it's an account problem, or C: it's a computer problem. So... anyone else? :ask:
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Old September 9th, 2003, 12:02 AM   #2 (permalink)
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same here!!!

send for help
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Old September 9th, 2003, 12:11 AM   #3 (permalink)
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I'm having the same problem, it just started a few minutes ago. I tried changing the PW in CPanel, and it still said it was wrong in Outlook Express. The problem is also happening with Web Mail though, so it must not be an OE configuration thing either.

I'm on the Pico server, what about you guys?

I noticed that on my main mail account that was created by default, it works as usual, but the address I created manually is having this problem.

This is the error OE gives:

Quote:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'Diamond-Road.net', Server: 'mail.diamond-road.net', Protocol: POP3, Server Response: '-ERR Sorry cannot find an owner for that domain (diamond-road.net)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
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Old September 9th, 2003, 12:34 AM   #4 (permalink)
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That's the exact error I've been getting!
Quote:
There was a problem logging onto your mail server. Your Password was rejected. Account: '*changed*fighting-girl.net', Server: 'mail.fighting-girl.net', Protocol: POP3, Server Response: '-ERR Sorry cannot find an owner for that domain (fighting-girl.net)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
*sigh of relief* At least I know I'm not the only one who's having problems... I'll get working on a trouble ticket now.

Oh, and I'm on Pico also, if it has anything to do with the server.

[EDIT: Trouble ticket sent. Hopefully I'll receive an answer soon.]
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Old September 9th, 2003, 1:12 AM   #5 (permalink)
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It works for me again! Maybe they fixed something, I never even sent in a ticket.
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Old September 9th, 2003, 1:19 AM   #6 (permalink)
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Mine works now, too. I guess it was just a small momentary problem... Sorry to bug you guys with all of this. :sosorry:
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Old September 9th, 2003, 1:22 AM   #7 (permalink)
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Same problem here! Outlook keeps giving me the same message. I also tried logging into cpanel and it won't recognize my password.
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Old September 9th, 2003, 9:24 AM   #8 (permalink)
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is it working for you yet? Sometimes mail system reboots or what not.. Usaully it fixes itself in mins.. if your still having a problem, you should add a ticket..
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Old September 9th, 2003, 10:33 AM   #9 (permalink)
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I've had the same issue occur to me (see this thread); however, it hasn't happened again in a while.

The problem does tend to clear up in a few hours.
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