Fix the submit/browse buttons on ticket submission form.

**MarkRH** · July 2nd, 2008, 3:36 AM

With FF3 anyway, the submit button seems to overlap the browse button. Check the image out:

http://www.markheadrick.com/images/s...ticketform.gif

**Kayla** · July 2nd, 2008, 3:45 AM

Hmmmm you should not be seeing that theme still.

The new theme matches the website completely. Please check in
https://www.ninjacloak.com/

I think you're still going to old DNS.

**MarkRH** · July 2nd, 2008, 3:59 AM

Hmmmm... something is definitely not jiving.. are these the correct IP addresses:

Code:

Successfully flushed the DNS Resolver Cache.

C:\Documents and Settings\Headrick>ping surpasshosting.com

Pinging surpasshosting.com [72.29.64.187] with 32 bytes of data:

Reply from 72.29.64.187: bytes=32 time=47ms TTL=52
Reply from 72.29.64.187: bytes=32 time=47ms TTL=52
Reply from 72.29.64.187: bytes=32 time=47ms TTL=52
Reply from 72.29.64.187: bytes=32 time=47ms TTL=52

Ping statistics for 72.29.64.187:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 47ms, Maximum = 47ms, Average = 47ms

C:\Documents and Settings\Headrick>ping desk.surpasshosting.com

Pinging desk.surpasshosting.com [66.7.217.47] with 32 bytes of data:

Reply from 66.7.217.47: bytes=32 time=47ms TTL=52
Reply from 66.7.217.47: bytes=32 time=47ms TTL=52
Reply from 66.7.217.47: bytes=32 time=47ms TTL=52
Reply from 66.7.217.47: bytes=32 time=46ms TTL=52

Ping statistics for 66.7.217.47:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 47ms, Average = 46ms

C:\Documents and Settings\Headrick>

**MarkRH** · July 2nd, 2008, 4:11 AM

Must have been something either left over in my cache or cookies. I cleared out all of my cache, browsing history, cookies, etc... and now I see the new interface. How bizarre. Was it storing the theme setting in my cookie or something?

**fury** · July 2nd, 2008, 4:25 AM

I too must not have the correct DNS information.. because I get the old desk.

However, I think this has always been an issue, because I NEVER saw a submit button next to the attachment stuff. I remember browsing for files a few times, and I just assumed it used the form submit to attach or something, but it never worked for me.

Maybe it was the other way around before and browse covered up submit?

Anyways, the new helpdesk looks really cool!

**fury** · July 9th, 2008, 3:31 AM

Quote:

Originally Posted by MarkRH

Must have been something either left over in my cache or cookies. I cleared out all of my cache, browsing history, cookies, etc... and now I see the new interface. How bizarre. Was it storing the theme setting in my cookie or something?

Must be in the cookies. I cleared my cache and still saw the old site, and then when I went to View Page Info in Firefox, on the Security tab it gives the option to view cookies for that site. I saw two for desk.surpasshosting.com. One was my session cookie, and the other was one (I forget the title already) but it expired in July of 2009. I deleted those two, and now I get the new theme.

So it wasn't a DNS issue, because this change happened a week ago!

**MarkRH** · July 9th, 2008, 3:36 AM

My guess is the theme to use was stored in the cookie.. website detected that and so delivered that theme.

July 2nd, 2008, 3:36 AM	#1 (permalink)
MarkRH Race Surpass Super #1 Joined in Jul 2006 Lives in Oklahoma City, OK Hosted on sh102 1,218 posts Gave thanks: 18 Thanked 86 times	Fix the submit/browse buttons on ticket submission form. With FF3 anyway, the submit button seems to overlap the browse button. Check the image out: http://www.markheadrick.com/images/s...ticketform.gif __________________ SH102 : Mark Headrick - Blog - Gallery Pelicar \| Company of Valor \| Mysstie Wolfestar

July 2nd, 2008, 3:45 AM	#2 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,448 posts Gave thanks: 935 Thanked 783 times	Hmmmm you should not be seeing that theme still. The new theme matches the website completely. Please check in https://www.ninjacloak.com/ I think you're still going to old DNS. __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

July 2nd, 2008, 4:11 AM	#4 (permalink)
MarkRH Race Surpass Super #1 Joined in Jul 2006 Lives in Oklahoma City, OK Hosted on sh102 1,218 posts Gave thanks: 18 Thanked 86 times	Must have been something either left over in my cache or cookies. I cleared out all of my cache, browsing history, cookies, etc... and now I see the new interface. How bizarre. Was it storing the theme setting in my cookie or something? __________________ SH102 : Mark Headrick - Blog - Gallery Pelicar \| Company of Valor \| Mysstie Wolfestar

July 2nd, 2008, 4:25 AM	#5 (permalink)
fury Surpass Fan Excelling Contributor Joined in Dec 2005 Lives in MN > USA Hosted on pass84 638 posts Gave thanks: 33 Thanked 28 times	I too must not have the correct DNS information.. because I get the old desk. However, I think this has always been an issue, because I NEVER saw a submit button next to the attachment stuff. I remember browsing for files a few times, and I just assumed it used the form submit to attach or something, but it never worked for me. Maybe it was the other way around before and browse covered up submit? Anyways, the new helpdesk looks really cool! __________________ fury™ - not helping the situation since 1987 robmonroe.net \| \| bullsux.com

July 9th, 2008, 3:36 AM	#7 (permalink)
MarkRH Race Surpass Super #1 Joined in Jul 2006 Lives in Oklahoma City, OK Hosted on sh102 1,218 posts Gave thanks: 18 Thanked 86 times	My guess is the theme to use was stored in the cookie.. website detected that and so delivered that theme. __________________ SH102 : Mark Headrick - Blog - Gallery Pelicar \| Company of Valor \| Mysstie Wolfestar

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