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#1 (permalink) |
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Surpass Staff
Joined in May 2003
Lives in Orlando
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Mac (72.29.75.223) : Resellers
This thread is a timeline for all events occuring to the server Mac.
Each time this server has an issue it will be posted here. If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support surpasshosting.com to find the root of your problem.Thank you. |
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#2 (permalink) |
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Surpass Staff
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Please read the information below carefully if you are located on this server.
The old IP is 66.195.18.189 The new IP is 72.29.75.223 IF YOU USE CUSTOM DNS, YOU *MUST* UPDATE YOUR DNS IPs. THIS IS MANDATORY. ns1 >> 72.29.75.224 ns2 >> 72.29.75.225 If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email e surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly. |
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#3 (permalink) |
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Surpass Staff
Joined in May 2003
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If any domain in your reseller plan (including your own) points to these DNS:
ns100.dizinc.com ns101.dizinc.com You *MUST* change them at this time. These are the new DNS: ns653.dizinc.com ns654.dizinc.com Refer to announcement: Important : Read if you use ns100.dizinc.com and ns101.dizinc.com as DNS |
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#4 (permalink) |
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Surpass Staff
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Mac just suffered from a crash, could not access via SSH so a reboot was needed.
To prevent this from occuring again, 3 sites are going to be moved from this server. They all show above average CPU and memory usage and are in need of more resources to grow. One needs a dedicated server and the other two really need a semi-dedicated solution. |
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#6 (permalink) |
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Surpass Staff
Joined in May 2003
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ns100.dizinc.com
ns101.dizinc.com Those DNS are officially being removed from this server tonight. You must make the necessary changes that were requested in March if you have not already done so.
__________________
Have you ever want to draw a windmill, and after that animate it? No problem!
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#7 (permalink) |
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Sysadmin
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Joined in Feb 2005
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mac.dizinc.com nullrouted
Hello,
Just about 15 minutes ago, mac.dizinc.com was severly DDoS attacked, forcing us to null route it as it was heavily affecting general network performance. It will stay this way for the next couple of hours until the attack has ceased. We will update as soon as everything is back to normal. I apologize for any inconvenience this has caused to anyone. Thanks, -Daniel Selans Sr. System Administrator / Network Engineer SurpassHosting.com |
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#9 (permalink) | |
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Surpass Staff
Joined in May 2003
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Quote:
__________________
Have you ever want to draw a windmill, and after that animate it? No problem!
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