icon Learn how to get the most out of Surmunity - read our forum tips here! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Surpass Hosting » Reseller Hosting Notices » Mac » Mac (72.29.75.223) : Resellers

Mac (72.29.75.223) : Resellers

Reply
 
LinkBack Thread Tools
Old July 1st, 2004, 7:28 PM   #1 (permalink)
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
23,929 posts
Gave thanks: 904
Thanked 769 times
Mac (72.29.75.223) : Resellers

This thread is a timeline for all events occuring to the server Mac.

Each time this server has an issue it will be posted here.

If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email supportsurpasshosting.com to find the root of your problem.

Thank you.
Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old March 13th, 2005, 10:23 AM   #2 (permalink)
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
23,929 posts
Gave thanks: 904
Thanked 769 times
Please read the information below carefully if you are located on this server.


The old IP is 66.195.18.189

The new IP is 72.29.75.223


IF YOU USE CUSTOM DNS, YOU *MUST* UPDATE YOUR DNS IPs. THIS IS MANDATORY.


ns1 >> 72.29.75.224
ns2 >> 72.29.75.225



If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer
is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email esurpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.
Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old March 19th, 2005, 10:35 AM   #3 (permalink)
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
23,929 posts
Gave thanks: 904
Thanked 769 times
If any domain in your reseller plan (including your own) points to these DNS:

ns100.dizinc.com
ns101.dizinc.com

You *MUST* change them at this time.



These are the new DNS:
ns653.dizinc.com
ns654.dizinc.com



Refer to announcement:
Important : Read if you use ns100.dizinc.com and ns101.dizinc.com as DNS
Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old March 31st, 2005, 9:37 PM   #4 (permalink)
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
23,929 posts
Gave thanks: 904
Thanked 769 times
Mac just suffered from a crash, could not access via SSH so a reboot was needed.

To prevent this from occuring again, 3 sites are going to be moved from this server. They all show above average CPU and memory usage and are in need of more resources to grow. One needs a dedicated server and the other two really need a semi-dedicated solution.
Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 8th, 2005, 7:02 AM   #5 (permalink)
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
23,929 posts
Gave thanks: 904
Thanked 769 times
Mac just crashed, finding the account responsible.

Back online.
__________________
Have you ever want to draw a windmill, and after that animate it? No problem!
Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2005, 1:27 AM   #6 (permalink)
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
23,929 posts
Gave thanks: 904
Thanked 769 times
ns100.dizinc.com
ns101.dizinc.com

Those DNS are officially being removed from this server tonight.

You must make the necessary changes that were requested in March if you have not already done so.
__________________
Have you ever want to draw a windmill, and after that animate it? No problem!
Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 30th, 2006, 10:04 AM   #7 (permalink)
Sysadmin
Seasoned Poster
 
Daniel's Avatar
 
Joined in Feb 2005
71 posts
Gave thanks: 0
Thanked 42 times
mac.dizinc.com nullrouted

Hello,

Just about 15 minutes ago, mac.dizinc.com was severly DDoS attacked, forcing us to null route it as it was heavily affecting general network performance.

It will stay this way for the next couple of hours until the attack has ceased.

We will update as soon as everything is back to normal.

I apologize for any inconvenience this has caused to anyone.


Thanks,


-Daniel Selans

Sr. System Administrator / Network Engineer
SurpassHosting.com
Daniel is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 30th, 2006, 1:16 PM   #8 (permalink)
Sysadmin
Seasoned Poster
 
Daniel's Avatar
 
Joined in Feb 2005
71 posts
Gave thanks: 0
Thanked 42 times
Hello,

Everything is back in order. The null route has been lifted.





-Daniel Selans

Sr. System Administrator / Network Engineer
SurpassHosting.com
Daniel is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old May 12th, 2006, 7:09 PM   #9 (permalink)
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
23,929 posts
Gave thanks: 904
Thanked 769 times
Quote:
Originally Posted by daniel
Hello,

Just about 15 minutes ago, mac.dizinc.com was severly DDoS attacked, forcing us to null route it as it was heavily affecting general network performance.

It will stay this way for the next couple of hours until the attack has ceased.

We will update as soon as everything is back to normal.

I apologize for any inconvenience this has caused to anyone.


Thanks,


-Daniel Selans

Sr. System Administrator / Network Engineer
SurpassHosting.com
Unfortunately this same event is now repeating today. I will let you know when we have lifted the block.
__________________
Have you ever want to draw a windmill, and after that animate it? No problem!
Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply

« - | - »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On