Mecca (72.29.70.95) : Semi-dedicated

**Kayla** · January 11th, 2004, 11:27 PM

This thread is a timeline for all events occuring to the server Mecca.

Each time this server has an issue it will be posted here.

If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support[at]surpasshosting.com to find the root of your problem.

Thank you.

**Kayla** · February 7th, 2004, 3:11 PM

Mecca load just increased. Standby.
----------
3.29 Corrected.

**Kayla** · March 18th, 2005, 11:43 AM

Please read the information below carefully if you are located on this server.

The old IP is 66.193.230.60

The new IP is 72.29.70.95

IF YOU USE CUSTOM DNS, YOU *MUST* UPDATE YOUR DNS IPs. THIS IS MANDATORY.

ns1 >> 72.29.70.96
ns2 >> 72.29.70.97

If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email e

surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.tly.

**Emmanuel** · January 21st, 2006, 8:41 PM

mecca will have a 2 hour downtime window between
6am and 8am Sunday Jan 22 2006 EST. We will be doing
some movement of racks within the datacenter. We
picked this time which has shown to be the least
traffic on the server. We apologize for any inconvenience.

**Kayla** · February 8th, 2006, 5:50 PM

This is a reminder that the DNS you should use if you are on this server are
ns784.dizinc.com
ns785.dizinc.com

The IP of this server is:
72.29.70.95

Reference:
http://www.surmunity.com/showthread.php?t=17055

**Paul** · October 29th, 2007, 3:43 AM

Hello,

Due to drive failure mecca is currently offline for a possible restore. we will keep this thread updated with information.

thanks.

**Daniel** · October 29th, 2007, 8:28 AM

Hello,

As Paul noted in the previous reply, mecca started experiencing some issues around 4AM. After several hours of trying to fix the server, it was concluded that a restore would indeed be the best solution as there were many drive errors, and just too many critical system files missing to make it worth everyone's time to 'band-aid' the server.

With that said, we are currently reinstalling the OS + cPanel on a new drive. This should take ~1-1.5 hours. Once this is complete, we will begin restoring the data.

We will be able to give everyone a good ETA once the actual data restore is started. As usual, please refrain from sending tickets about site issues just yet, as chances are, all of the issues will be resolved automatically once the restore is complete.

Please continue watching this thread for further updates.

We apologize for any inconvenience this may have caused.

Thanks,

**Andy** · May 13th, 2008, 4:40 PM

On Tuesday, May 13th we will be enabling PHP SuExec and upgrading PHP and MySQL to version 5 on mecca.surpasshosting.com.

There will be some minimum downtime past 12am EST.

January 11th, 2004, 11:27 PM	#1 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,934 posts Gave thanks: 904 Thanked 770 times	Mecca (72.29.70.95) : Semi-dedicated This thread is a timeline for all events occuring to the server Mecca. Each time this server has an issue it will be posted here. If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support[at]surpasshosting.com to find the root of your problem. Thank you.

February 7th, 2004, 3:11 PM	#2 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,934 posts Gave thanks: 904 Thanked 770 times	Mecca load just increased. Standby. ---------- 3.29 Corrected. __________________ Have you ever want to draw a windmill, and after that animate it? No problem!

March 18th, 2005, 11:43 AM	#3 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,934 posts Gave thanks: 904 Thanked 770 times	Please read the information below carefully if you are located on this server. The old IP is 66.193.230.60 The new IP is 72.29.70.95 IF YOU USE CUSTOM DNS, YOU MUST UPDATE YOUR DNS IPs. THIS IS MANDATORY. ns1 >> 72.29.70.96 ns2 >> 72.29.70.97 If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email esurpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.tly.

January 21st, 2006, 8:41 PM	#4 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,794 posts Gave thanks: 9 Thanked 107 times	mecca will have a 2 hour downtime window between 6am and 8am Sunday Jan 22 2006 EST. We will be doing some movement of racks within the datacenter. We picked this time which has shown to be the least traffic on the server. We apologize for any inconvenience. __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

February 8th, 2006, 5:50 PM	#5 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,934 posts Gave thanks: 904 Thanked 770 times	This is a reminder that the DNS you should use if you are on this server are ns784.dizinc.com ns785.dizinc.com The IP of this server is: 72.29.70.95 Reference: http://www.surmunity.com/showthread.php?t=17055 __________________ Have you ever want to draw a windmill, and after that animate it? No problem!

October 29th, 2007, 3:43 AM	#6 (permalink)
Paul System Administrator On a golden path... Joined in Jul 2004 325 posts Gave thanks: 2 Thanked 52 times	Hello, Due to drive failure mecca is currently offline for a possible restore. we will keep this thread updated with information. thanks.

October 29th, 2007, 8:28 AM	#7 (permalink)
Daniel Sysadmin Seasoned Poster Joined in Feb 2005 71 posts Gave thanks: 0 Thanked 42 times	A restore it is. Hello, As Paul noted in the previous reply, mecca started experiencing some issues around 4AM. After several hours of trying to fix the server, it was concluded that a restore would indeed be the best solution as there were many drive errors, and just too many critical system files missing to make it worth everyone's time to 'band-aid' the server. With that said, we are currently reinstalling the OS + cPanel on a new drive. This should take ~1-1.5 hours. Once this is complete, we will begin restoring the data. We will be able to give everyone a good ETA once the actual data restore is started. As usual, please refrain from sending tickets about site issues just yet, as chances are, all of the issues will be resolved automatically once the restore is complete. Please continue watching this thread for further updates. We apologize for any inconvenience this may have caused. Thanks,

May 13th, 2008, 4:40 PM	#8 (permalink)
Andy Surpass Staff Comfy Contributor Joined in Aug 2007 Lives in Miami 159 posts Gave thanks: 0 Thanked 4 times	Mecca Maintenance - Multiple upgrades and enabling SuExec On Tuesday, May 13th we will be enabling PHP SuExec and upgrading PHP and MySQL to version 5 on mecca.surpasshosting.com. There will be some minimum downtime past 12am EST.

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