Pass (72.29.75.123) : Resellers - Page 2

**Kayla** · August 1st, 2004, 2:09 PM

Pass had to be rebooted due to a run-on process overloading the server.

It appears it is having difficulties booting up now. We have admins on the case and we will update you as we get findings..

UPDATE:

Server is back online

It required a FSCk which is a file system check aka scan disk in Windows.

Thanks for your patience.

**Kayla** · August 1st, 2004, 10:26 PM

The hard drive on Pass is having major problems, seems to be related to what was happening this morning.

It is stable enough now so we are going to put the server back online, and do the copy to a new drive while the sites are live. Please give us about 20 minutes to set this up. I will announce when the move is done, because at that point the server will be back to normal speed and operations.

**Kayla** · March 5th, 2005, 1:09 AM

***** 54.50 15.16 0.0
Top Process %CPU 97.9 /usr/bin/perl -w mt-tb.cgi
Top Process %CPU 97.2 /usr/bin/perl -w mt-tb.cgi
Top Process %CPU 96.2 /usr/bin/perl -w mt-tb.cgi

Pass just crashed and was rebooted, when it came back up it was still slow. It was due to a plug in on a Movable Type blog. The file has been disabled and the customer emailed.

**Kayla** · March 13th, 2005, 4:53 AM

Please read the information below carefully if you are located on this server.

The old IP is 66.194.152.240

The new IP is 72.29.75.123

IF YOU USE CUSTOM DNS, YOU *MUST* UPDATE YOUR DNS IPs. THIS IS MANDATORY.

ns1 >> 72.29.75.124
ns2 >> 72.29.75.125

If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer
is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email e

surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

**Emmanuel** · June 26th, 2005, 10:35 PM

Old ip's are being removed right now, please make sure you made the changes above and if you have not please make them now.

there is also a maintenance window open for this server from 4am to 6am June 27 2005

**Kayla** · October 22nd, 2005, 5:55 PM

The Apache service keeps failing, it should show "Web" as down on the server status page, but the service keeps going on and off so it's not catching it in the 5 minute intervals as down. We are checking this out. Thank you for your patience.

**Kayla** · December 1st, 2005, 2:37 PM

Fantastico has been manually updated today.

A cron has been added to this server so that Fantastico will update automatically with newly released program versions.

WebCalendar has been removed from the Fantastico feature set due to ongoing security issues. All send_reminders.php (file used by WebCalendar) files have been disabled since they are part of massively launched exploits by spammers.

The ability to manually update AWStats has been removed due to server load issues that can arise from that.

This server has also had a full account check and any accounts going over acceptable CPU/Memory usage have been notified.

**Emmanuel** · March 18th, 2006, 1:58 AM

pass server is under going a hard drive and cpu upgrade please do not upload
anything to your site for the next 36 hours. This includes site changes or uploading files

**Andy** · April 28th, 2008, 5:20 PM

Thursday night, May 1st we will be enabling PHP SuExec and upgrading PHP and MySQL to version 5 on pass.dizinc.com.

There will be some minimum downtime past 12am EST.

March 5th, 2005, 1:09 AM	#12 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	*** 54.50 15.16 0.0 Top Process %CPU 97.9 /usr/bin/perl -w mt-tb.cgi Top Process %CPU 97.2 /usr/bin/perl -w mt-tb.cgi Top Process %CPU 96.2 /usr/bin/perl -w mt-tb.cgi Pass just crashed and was rebooted, when it came back up it was still slow. It was due to a plug in on a Movable Type blog. The file has been disabled and the customer emailed. __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.**

March 13th, 2005, 4:53 AM	#13 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	Please read the information below carefully if you are located on this server. The old IP is 66.194.152.240 The new IP is 72.29.75.123 IF YOU USE CUSTOM DNS, YOU MUST UPDATE YOUR DNS IPs. THIS IS MANDATORY. ns1 >> 72.29.75.124 ns2 >> 72.29.75.125 If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email esurpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

June 26th, 2005, 10:35 PM	#14 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,813 posts Gave thanks: 10 Thanked 131 times	Old ip's are being removed right now, please make sure you made the changes above and if you have not please make them now. there is also a maintenance window open for this server from 4am to 6am June 27 2005 __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

March 18th, 2006, 1:58 AM	#17 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,813 posts Gave thanks: 10 Thanked 131 times	pass server is under going a hard drive and cpu upgrade please do not upload anything to your site for the next 36 hours. This includes site changes or uploading files __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

April 28th, 2008, 5:20 PM	#18 (permalink)
Andy Surpass Staff Comfy Contributor Joined in Aug 2007 Lives in Miami 159 posts Gave thanks: 0 Thanked 4 times	Pass Maintenance - Multiple upgrades and enabling SuExec Thursday night, May 1st we will be enabling PHP SuExec and upgrading PHP and MySQL to version 5 on pass.dizinc.com. There will be some minimum downtime past 12am EST.

August 1st, 2004, 2:09 PM	#10 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	Pass had to be rebooted due to a run-on process overloading the server. It appears it is having difficulties booting up now. We have admins on the case and we will update you as we get findings.. UPDATE: Server is back online It required a FSCk which is a file system check aka scan disk in Windows. Thanks for your patience.

August 1st, 2004, 10:26 PM	#11 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	The hard drive on Pass is having major problems, seems to be related to what was happening this morning. It is stable enough now so we are going to put the server back online, and do the copy to a new drive while the sites are live. Please give us about 20 minutes to set this up. I will announce when the move is done, because at that point the server will be back to normal speed and operations.

October 22nd, 2005, 5:55 PM	#15 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	The Apache service keeps failing, it should show "Web" as down on the server status page, but the service keeps going on and off so it's not catching it in the 5 minute intervals as down. We are checking this out. Thank you for your patience.

December 1st, 2005, 2:37 PM	#16 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	Fantastico has been manually updated today. A cron has been added to this server so that Fantastico will update automatically with newly released program versions. WebCalendar has been removed from the Fantastico feature set due to ongoing security issues. All send_reminders.php (file used by WebCalendar) files have been disabled since they are part of massively launched exploits by spammers. The ability to manually update AWStats has been removed due to server load issues that can arise from that. This server has also had a full account check and any accounts going over acceptable CPU/Memory usage have been notified.

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