Pass61 (66.7.193.122) : Resellers - Page 2

**Paul** · January 31st, 2008, 11:03 PM

We have decided to keep pass61 online while we do the restore from backups on the new hardware. Once the restore is completed we will rsync the data from the old pass61 server and swap the ips.

As of right now we have removed the backup drive from pass61 and we are placing it on the new hardware and we will begin restoring accounts shortly.

We will keep the forum updated during this time.

Thank You.

**Emmanuel** · January 31st, 2008, 11:43 PM

As Paul said above, we decideded not to risk the chance of the restore going longer then expected and going into Friday business day. Instead we are doing a different method which will not have any downtime. Loads may be higher then normal for the next 24 hours but at least it will not be completely down. This method is longer to complete however ensures no downtime. We expect this to fully be completed within 24 hours or so.

**Daniel** · February 1st, 2008, 4:36 PM

Just a quick update:

We ran into a couple of small hiccups over last night and this morning with the new server, which will slow down the restore time by a bit. The issues were not critical though and have been dealt with.

So far, we have restored roughly 20% of the accounts. Unfortunately it is rather difficult to give ETA's, as the speed of the restore has fluctuated so much already - due to data types/hardware limitations etc., but at best we are looking at roughly another 18-24 hours. This number could change though.

Good news is that you do not need to worry about data integrity, as we will run an additional sync with the live data on the current/old pass61 server before we switch the new one on. This way, all of your data will be up to date.

We will update you once further progress has been made.

Thanks,

**Daniel** · February 2nd, 2008, 5:07 PM

I apologize for the lack of updates in the last 24 hours - but here we go:

The restore has slowed down

I think it is pretty fair to say at this point, that the restore will most definitely take another day or possibly two days, as we are only about 40% done with the data on there.

There are plenty of things that could be causing slow transfer speeds - starting from having an abundance of tiny files on the old drive to actual hardware bottlenecks etc. We have gone ahead and just recently implemented a couple of tweaks to try to speed up the transfer, but we'll have to wait for a few hours before we can see if the tweaks helped or not.

I will go ahead and update everyone within the next 4 or 5 hours.

Regards,

**Kayla** · February 3rd, 2008, 1:23 AM

Well Daniel, since it's been 8 hours now.

The restore is still pressing on and everything looks good. I'd say we're at 50% now.

Thank you to everyone for your patience.

**Paul** · February 4th, 2008, 2:59 PM

70% have now been restored.

We will be running rsync to sync up data before we do the switch.

At this time you will not see any outage until we announce.

Thanks.

**Emmanuel** · February 4th, 2008, 7:11 PM

This has taken much longer then expected, the good news is I am glad we did it this way or the downtime projected would have been longer if we did it the other way. By 8am tomorrow which is in about 14 hours we should be all routing to the new server. Right before we make the swap of the ips between the old machine and the new one we will do one round of sync to copy over any data which has updated between when started the copy till when it is finished.

**Emmanuel** · February 5th, 2008, 8:00 AM

Swap will be done within 1 hour, please report any issues immediately to the helpdesk.

**Paul** · February 5th, 2008, 11:22 PM

databases are now synced.

/home sync is ongoing currently at 'ri'.

The server is under high load due to the sync and should level out shortly.

Thanks.

January 31st, 2008, 11:43 PM	#11 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	As Paul said above, we decideded not to risk the chance of the restore going longer then expected and going into Friday business day. Instead we are doing a different method which will not have any downtime. Loads may be higher then normal for the next 24 hours but at least it will not be completely down. This method is longer to complete however ensures no downtime. We expect this to fully be completed within 24 hours or so. __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

February 2nd, 2008, 5:07 PM	#13 (permalink)
Daniel Sysadmin Seasoned Poster Joined in Feb 2005 81 posts Gave thanks: 0 Thanked 54 times	And... another update I apologize for the lack of updates in the last 24 hours - but here we go: The restore has slowed down I think it is pretty fair to say at this point, that the restore will most definitely take another day or possibly two days, as we are only about 40% done with the data on there. There are plenty of things that could be causing slow transfer speeds - starting from having an abundance of tiny files on the old drive to actual hardware bottlenecks etc. We have gone ahead and just recently implemented a couple of tweaks to try to speed up the transfer, but we'll have to wait for a few hours before we can see if the tweaks helped or not. I will go ahead and update everyone within the next 4 or 5 hours. Regards,

February 3rd, 2008, 1:23 AM	#14 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Well Daniel, since it's been 8 hours now. The restore is still pressing on and everything looks good. I'd say we're at 50% now. Thank you to everyone for your patience. __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

February 4th, 2008, 7:11 PM	#16 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	This has taken much longer then expected, the good news is I am glad we did it this way or the downtime projected would have been longer if we did it the other way. By 8am tomorrow which is in about 14 hours we should be all routing to the new server. Right before we make the swap of the ips between the old machine and the new one we will do one round of sync to copy over any data which has updated between when started the copy till when it is finished. __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

February 5th, 2008, 8:00 AM	#17 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	Swap will be done within 1 hour, please report any issues immediately to the helpdesk. __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

January 31st, 2008, 11:03 PM	#10 (permalink)
Paul System Administrator On a golden path... Joined in Jul 2004 356 posts Gave thanks: 2 Thanked 73 times	We have decided to keep pass61 online while we do the restore from backups on the new hardware. Once the restore is completed we will rsync the data from the old pass61 server and swap the ips. As of right now we have removed the backup drive from pass61 and we are placing it on the new hardware and we will begin restoring accounts shortly. We will keep the forum updated during this time. Thank You.

February 1st, 2008, 4:36 PM	#12 (permalink)
Daniel Sysadmin Seasoned Poster Joined in Feb 2005 81 posts Gave thanks: 0 Thanked 54 times	Just a quick update: We ran into a couple of small hiccups over last night and this morning with the new server, which will slow down the restore time by a bit. The issues were not critical though and have been dealt with. So far, we have restored roughly 20% of the accounts. Unfortunately it is rather difficult to give ETA's, as the speed of the restore has fluctuated so much already - due to data types/hardware limitations etc., but at best we are looking at roughly another 18-24 hours. This number could change though. Good news is that you do not need to worry about data integrity, as we will run an additional sync with the live data on the current/old pass61 server before we switch the new one on. This way, all of your data will be up to date. We will update you once further progress has been made. Thanks,

February 4th, 2008, 2:59 PM	#15 (permalink)
Paul System Administrator On a golden path... Joined in Jul 2004 356 posts Gave thanks: 2 Thanked 73 times	70% have now been restored. We will be running rsync to sync up data before we do the switch. At this time you will not see any outage until we announce. Thanks.

February 5th, 2008, 11:22 PM	#18 (permalink)
Paul System Administrator On a golden path... Joined in Jul 2004 356 posts Gave thanks: 2 Thanked 73 times	databases are now synced. /home sync is ongoing currently at 'ri'. The server is under high load due to the sync and should level out shortly. Thanks.

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