icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Discussions » PHP, MySQL » Gallery 2 Internal Server Error

PHP, MySQL General PHP questions. Or go to our PHPsuexec Forum >>

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread
Old April 8th, 2008, 3:55 PM   #10 (permalink)
URB4N 5K1LLZ
Super #1
 
Roxy's Avatar
 
Joined in Sep 2005
Lives in Orlando, FL
Hosted on SH63
2,660 posts
Gave thanks: 81
Thanked 128 times
Hmm, I would say set them too 777, but PHPsuexecs is enabled on your sever so 755 should work just the same only more secure. Execute needs to be checked also because with out it, the function won't load and you'll get an error message. To have it simply on read and write only lets you fix it from the "backend" in a sense.

OK. Upload your .htaccess file back onto your server and do not delete anything else. Change the permissions back to 755 and erase any php_value lines within the .htaccess and see if that help in anyway.

Also what is the link to this gallery?
__________________
Roxanne


Urban Roxy -Personal Blog
SH63 - the best darn shared server!
Roxy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 3:59 PM   #11 (permalink)
Marketing Maven
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
Quote:
Originally Posted by jusie View Post
Oh yeah PHP Info is here - except that it can't be viewed
I think it's that one.
__________________
Follow Surpass on Twitter and Facebook
Check out the Surpass Blog



Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 4:03 PM   #12 (permalink)
URB4N 5K1LLZ
Super #1
 
Roxy's Avatar
 
Joined in Sep 2005
Lives in Orlando, FL
Hosted on SH63
2,660 posts
Gave thanks: 81
Thanked 128 times
Yea, I just realized. =)

Since its a 500 error, that usually means that permissions are not set right or something is wrong with the .htaccess file. The usual at least and since we are having related issues, then I'm sure that is what is causing it. Please do what I said above and see if it helps any. =)
__________________
Roxanne


Urban Roxy -Personal Blog
SH63 - the best darn shared server!
Roxy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 4:15 PM   #13 (permalink)
Registered User
Fresh Surpasser
 
Joined in Dec 2007
17 posts
Gave thanks: 2
Thanked 0 times
Quote:
Originally Posted by Roxy View Post
OK. Upload your .htaccess file back onto your server and do not delete anything else. Change the permissions back to 755 and erase any php_value lines within the .htaccess and see if that help in anyway.

Also what is the link to this gallery?
Done both - .htaccess is an empty file now because that's what it was before yesterday too. Still no luck though...

Gallery is at http://gallery.ronankeatingnews.com/

Thank you for the quick reply...
__________________
http://ronankeatingnews.com
on Sh124
jusie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 4:25 PM   #14 (permalink)
URB4N 5K1LLZ
Super #1
 
Roxy's Avatar
 
Joined in Sep 2005
Lives in Orlando, FL
Hosted on SH63
2,660 posts
Gave thanks: 81
Thanked 128 times
Alright. One more suggestion, since I'm not sure what the problem could be. Create a test folder/directory and re-download Gallery from Fantastico, if it works, well then I would use that and just import your files back again? =(

Sorry, I wasn't much help.
__________________
Roxanne


Urban Roxy -Personal Blog
SH63 - the best darn shared server!
Roxy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 5:00 PM   #15 (permalink)
Registered User
Fresh Surpasser
 
Joined in Dec 2007
17 posts
Gave thanks: 2
Thanked 0 times
OK so you think I'd be better off with a clean new installation? As long as I'd be able to get my database with all images/users/ratings etc imported there then I wouldn't mind doing it...Although, I've got to the point where I am scared of doing anything without step by step instructions =/

If a new test gallery was successful, I assume it would be possible to delete the old installation and reinstall in the same place? I wouldn't want for the URL to change.
__________________
http://ronankeatingnews.com
on Sh124
jusie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 5:06 PM   #16 (permalink)
URB4N 5K1LLZ
Super #1
 
Roxy's Avatar
 
Joined in Sep 2005
Lives in Orlando, FL
Hosted on SH63
2,660 posts
Gave thanks: 81
Thanked 128 times
Yes that would be possible, but be sure to back up EVERYTHING! Don't overwrite your images/users/ratings. =) I would back through FTP. I'm not sure if you manually installed it or did it through fantastico, but yet, do it through FTP. Also I would do a backup of that database too. Delete it and then re-upload it. ( Although, Fantastico cleans that slate, I'm sure you could get to the config file and change the database options around. =)
__________________
Roxanne


Urban Roxy -Personal Blog
SH63 - the best darn shared server!
Roxy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 5:24 PM   #17 (permalink)
Registered User
Fresh Surpasser
 
Joined in Dec 2007
17 posts
Gave thanks: 2
Thanked 0 times
So you mean you would delete the database too after downloading a backup? oh dear... I better do a lot of searching for instructions before I have a go at this =/

I initially installed via Fantastico yeah but FTP wouldn't be a problem. My main concern would be getting the new installation to recognise all my old data.
__________________
http://ronankeatingnews.com
on Sh124
jusie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 8th, 2008, 5:38 PM   #18 (permalink)
URB4N 5K1LLZ
Super #1
 
Roxy's Avatar
 
Joined in Sep 2005
Lives in Orlando, FL
Hosted on SH63
2,660 posts
Gave thanks: 81
Thanked 128 times
Yea, when you install through Fantastico, is does everything automatically for you, so when you go to uninstall it through Fantastico it'll delete everything, including the databases for you.

If anything, have you gone to the gallery support forum? (if they have one of course) and checked to see if they could possibly help?
__________________
Roxanne


Urban Roxy -Personal Blog
SH63 - the best darn shared server!
Roxy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On