Pico (72.29.75.103) : Shared - Page 2

**Kayla** · October 10th, 2003, 10:33 PM

The saga continues with Hispida/Pico.. now doesn't it?
Right now all accounts on Pico are being restored from the backup. That is all the info I have at this time.
--------------------------------------------------
At 10:32 P.M. EST all sites were restored. It seems that the hard disk had an error.

**Kayla** · December 29th, 2003, 7:59 AM

cPanel issue with Pico and Pixel right now... please hold a moment for details, as I get them.

**Kayla** · January 5th, 2004, 1:27 AM

Pico has been having an issue since about 12:00 A.M. and was just rebooted to configure something.

**Kayla** · January 5th, 2004, 1:59 AM

Seems that the IP Tables on the server have gotten out of order. This is going to take a little while to fix. Thank you.

Kris · January 5th, 2004, 2:53 PM

Was fixed less than 30 minutes later. :surpass:

**patrickb** · May 25th, 2004, 3:13 AM

Pico just crashed for the second time in 10 mins. Looks like the Power Supply is dead in it right now. We are currently replacing it and hope to have the server back online within about 20 minutes.

EDIT: 5/25/04 2:33am EST
The Power Supply was replaced and Pico is now back online.

**patrickb** · September 3rd, 2004, 12:52 AM

Pico will be taken offline between 12:15 - 12:30 AM for a hard drive upgrade. Estimated downtime should be less than 30 minutes.

Thanks

**Kayla** · March 13th, 2005, 5:31 AM

Please read the information below carefully if you are located on this server.

The old IP is 66.194.152.191

The new IP is 72.29.75.103

VERY IMPORTANT STEP:

If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: IP Changes : ns100/ns101).

Please update your domain's DNS to the following:

ns733.dizinc.com
ns734.dizinc.com

Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above.

If you registered the domain with us you can make this change at
http://www.surpassdomains.com

Otherwise, you need to make this change at the site where you registered the
domain.

If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer
is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email e

surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

**Emmanuel** · June 26th, 2005, 8:34 PM

Old ip's are being removed right now, please make sure you made the changes above and if you have not please make them now.

there is also a maintenance window open for this server from 4am to 6am June 27 2005

October 10th, 2003, 10:33 PM	#10 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	The saga continues with Hispida/Pico.. now doesn't it? Right now all accounts on Pico are being restored from the backup. That is all the info I have at this time. -------------------------------------------------- At 10:32 P.M. EST all sites were restored. It seems that the hard disk had an error. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

December 29th, 2003, 7:59 AM	#11 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	cPanel issue with Pico and Pixel right now... please hold a moment for details, as I get them. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

January 5th, 2004, 1:27 AM	#12 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	Pico has been having an issue since about 12:00 A.M. and was just rebooted to configure something. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

January 5th, 2004, 1:59 AM	#13 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	Seems that the IP Tables on the server have gotten out of order. This is going to take a little while to fix. Thank you. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

January 5th, 2004, 2:53 PM	#14 (permalink)
Kris Registered User Seasoned Poster Joined in Aug 2003 58 posts Gave thanks: 0 Thanked 0 times	Was fixed less than 30 minutes later. :surpass: __________________ 'Keep the faith in me, I will not let you down' - Tupac

May 25th, 2004, 3:13 AM	#15 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Pico just crashed for the second time in 10 mins. Looks like the Power Supply is dead in it right now. We are currently replacing it and hope to have the server back online within about 20 minutes. EDIT: 5/25/04 2:33am EST The Power Supply was replaced and Pico is now back online. __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

September 3rd, 2004, 12:52 AM	#16 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Pico will be taken offline between 12:15 - 12:30 AM for a hard drive upgrade. Estimated downtime should be less than 30 minutes. Thanks __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

March 13th, 2005, 5:31 AM	#17 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	Please read the information below carefully if you are located on this server. The old IP is 66.194.152.191 The new IP is 72.29.75.103 VERY IMPORTANT STEP: If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: IP Changes : ns100/ns101). Please update your domain's DNS to the following: ns733.dizinc.com ns734.dizinc.com Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above. If you registered the domain with us you can make this change at http://www.surpassdomains.com Otherwise, you need to make this change at the site where you registered the domain. If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email esurpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

June 26th, 2005, 8:34 PM	#18 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	Old ip's are being removed right now, please make sure you made the changes above and if you have not please make them now. there is also a maintenance window open for this server from 4am to 6am June 27 2005 __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

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