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#10 (permalink) |
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Ready for Fall!
Surpass Staff
Joined in May 2003
Lives in Orlando
24,002 posts
Gave thanks: 905
Thanked 771 times
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Pixel had a major hard drive problem, I have been in the helpdesk, sorry for not posting here first.
Today has been extremely busy, as I've said before today about 5 servers decided to have various problems. Some did this morning and some did tonight, and we are working as hard as we can to get everything sorted. Pixel should be back up in about 10 more minutes so I am told by one of our admins, we thank you for your patience. ----- 8:05 PM Pixel back online |
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#11 (permalink) |
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Ready for Fall!
Surpass Staff
Joined in May 2003
Lives in Orlando
24,002 posts
Gave thanks: 905
Thanked 771 times
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Please read the information below carefully if you are located on this server.
The old IP is 66.194.152.60 The new IP is 72.29.75.115 VERY IMPORTANT STEP: If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: IP Changes : ns100/ns101). Please update your domain's DNS to the following: ns740.dizinc.com ns741.dizinc.com Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above. If you registered the domain with us you can make this change at http://www.surpassdomains.com Otherwise, you need to make this change at the site where you registered the domain. If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email e surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly. |
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#12 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
1,797 posts
Gave thanks: 9
Thanked 125 times
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Old ip's are being removed right now, please make sure you made the changes above and if you have not please make them now.
there is also a maintenance window open for this server from 4am to 6am June 27 2005 |
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#13 (permalink) |
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Ready for Fall!
Surpass Staff
Joined in May 2003
Lives in Orlando
24,002 posts
Gave thanks: 905
Thanked 771 times
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This server will have phpsuexec enabled on April 7.
More information is available here: [Big Changes] PHPsuexec to be implemented on new servers If you have any questions regarding this change, please post in the Site Maintenance board: http://www.surmunity.com/site-maintenance/ We will keep track of the most common issues and problems that come up in order to help other users in the future, so your input is appreciated.
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#14 (permalink) |
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Ready for Fall!
Surpass Staff
Joined in May 2003
Lives in Orlando
24,002 posts
Gave thanks: 905
Thanked 771 times
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If you use any of the following scripts:
FA-PHPHosting PHPClique PHPCalendar PHPCurrently PHPFanBase PHPQuotes Please disable them immediately or use the fix specified below. There are serious exploits going around the net right now and have been for the past few months. All of these scripts are made by http://codegrrl.com/ and have a ridiculously easy hole in them: " include($logout_page);" This allows an attacker to include whatever code they wish into the php file and run the commands. To avoid getting your site defaced, we recommend you either remove the protection.php file asap, or edit it and remove that line above.
__________________
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#15 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
1,797 posts
Gave thanks: 9
Thanked 125 times
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Pixel is currently give very weird errors server wide. Most related to php and html We may have to restore the whole server we are not to sure yet.
We will keep you posted, just so you know we are working on it. |
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#16 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
1,797 posts
Gave thanks: 9
Thanked 125 times
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The issue was related to the server
didn't show the directories of the mounted filesystems. It took a little trouble shooting and finally a reboot for everything to be normal. Good news it wasn't what I thought it was, hacked. Either way I will be rebooting it 2 more times to connect a bigger backup drive to make sure they are not filled up. |
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#17 (permalink) |
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Surpass Staff
Comfy Contributor
Joined in Aug 2007
Lives in Miami
159 posts
Gave thanks: 0
Thanked 4 times
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Saturday night, May 31st we will be upgrading PHP and MySQL to version 5 on pixel.surpasshosting.com.
There will be some minimum downtime past 12am EST. |
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