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Old April 13th, 2005, 8:32 PM   #37 (permalink)
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Dunno if it would help any, but I could run some pings and traceroutes to the ISPs of the people having issues. My pings to my Surpass server are 49 ms, so perhaps it would help to know if there's a general issue going to the US or something specific to the Surpass route. I'm in Indiana, by the way. If that won't help (I don't know much about routing ), feel free to ignore me...
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Old April 13th, 2005, 9:22 PM   #38 (permalink)
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63.209.98.89:

1 * * * Time-out bij opdracht.
2 16 ms 31 ms 16 ms 82-197-204-1.dsl.cambrium.nl [82.197.204.1]
3 31 ms 16 ms 16 ms bbned-01.net.cambrium.nl [217.19.16.33]
4 31 ms 16 ms 15 ms core4.net.cambrium.nl [217.19.16.4]
5 31 ms 16 ms 31 ms ge0-0-0.m20-2.ams1.trueserver.nl [213.239.156.33]
6 15 ms 16 ms 31 ms ge-2-0-154.ipcolo1.Amsterdam1.Level3.net [212.72.44.113]
7 16 ms 15 ms 47 ms ae-0-55.mp1.Amsterdam1.Level3.net [213.244.165.97]
8 31 ms 31 ms 32 ms ae-1-0.bbr1.London2.Level3.net [212.187.128.46]
9 109 ms 109 ms 110 ms as-0-0.bbr2.Washington1.Level3.net [4.68.128.102]
10 265 ms 125 ms 125 ms as-0-0.mp1.Orlando1.Level3.net [64.159.0.29]
11 125 ms 125 ms 125 ms ge-5-1-103.hsa1.Orlando1.Level3.net [63.209.98.89]


72.29.76.19:

1 * * * Time-out bij opdracht.
2 16 ms 15 ms 32 ms 82-197-204-1.dsl.cambrium.nl [82.197.204.1]
3 16 ms 16 ms 31 ms bbned-01.net.cambrium.nl [217.19.16.33]
4 15 ms 16 ms 31 ms core4.net.cambrium.nl [217.19.16.4]
5 16 ms 31 ms 15 ms ge0-0-0.m20-2.ams1.trueserver.nl [213.239.156.33]
6 31 ms 16 ms 15 ms ge-2-0-154.ipcolo1.Amsterdam1.Level3.net [212.72.44.113]
7 125 ms 15 ms 16 ms ae-0-51.mp1.Amsterdam1.Level3.net [213.244.165.1]
8 31 ms 31 ms 31 ms as-1-0.bbr2.London1.Level3.net [212.187.128.25]
9 94 ms 109 ms 94 ms as-0-0.bbr1.NewYork1.Level3.net [4.68.128.106]
10 172 ms 109 ms 94 ms ge-3-0-0-53.gar2.NewYork1.Level3.net [4.68.97.67]
11 109 ms 94 ms 94 ms us-NYC-c-r2-pos6-0.core.viatel.net [64.152.40.2]
12 109 ms 125 ms 110 ms core-02-ge-0-2-0-1.nycl.twtelecom.net [66.192.240.37]
13 125 ms 141 ms 125 ms core-02-so-0-0-0-0.atln.twtelecom.net [66.192.255.23]
14 156 ms 141 ms 125 ms dist-02-so-0-0-0-0.mtld.twtelecom.net [66.192.243.15]
15 141 ms 140 ms 203 ms hagg-01-ge-1-3-0-508.mtld.twtelecom.net [66.192.243.149]
16 140 ms 141 ms 140 ms 66.162.30.110
17 125 ms 125 ms 125 ms 66.194.196.42
18 125 ms 125 ms 125 ms 72-29-76-19.dimenoc.com [72.29.76.19]
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Old April 14th, 2005, 6:11 AM   #39 (permalink)
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63.209.98.89

Code:
------------------------------------------------------------------------------
| Hop | IP Address     | ms  | Network                                       |
------------------------------------------------------------------------------
| 0   | 192.168.1.100  |     | (private use)                                 |
| 1   | 192.168.1.1    | 0   | (private use)                                 |
| 2   | 83.134.109.1   | 6   | Tiscali ADSL Go/Plus Hasselt                  |
| 3   | 10.10.10.21    | 8   | (private use)                                 |
| 4   | 62.235.3.225   | 8   | Tiscali Backbone LoopBack addresses           |
| 5   | 194.119.224.29 | 7   | ip addresses serials to customers KPN Belgium |
| 6   | 212.3.234.109  | 8   | Level3 Communications International           |
| 7   | 212.3.239.114  | 8   | Level3 Communications International           |
| 8   | 212.187.128.46 | 15  | European MPLS core                            |
| 9   | 4.68.128.102   | 86  | Level 3 Communications, Inc. LVLT-ORG-4-8     |
| 10  | 64.159.0.29    | 110 | Level 3 Communications, Inc. LC-ORG-ARIN      |
| 11  | 63.209.98.89   | 108 | Level 3 Communications, Inc. LEVEL4-CIDR      |
------------------------------------------------------------------------------
72.29.76.19

Code:
------------------------------------------------------------------------------
| Hop | IP Address     | ms  | Network                                       |
------------------------------------------------------------------------------
| 0   | 192.168.1.100  |     | (private use)                                 |
| 1   | 192.168.1.1    | 0   | (private use)                                 |
| 2   | 83.134.109.1   | 5   | Tiscali ADSL Go/Plus Hasselt                  |
| 3   | 10.10.10.21    | 8   | (private use)                                 |
| 4   | 62.235.3.225   | 8   | Tiscali Backbone LoopBack addresses           |
| 5   | 194.119.224.29 | 8   | ip addresses serials to customers KPN Belgium |
| 6   | 212.3.234.109  | 8   | Level3 Communications International           |
| 7   | 212.3.239.114  | 8   | Level3 Communications International           |
| 8   | 212.187.128.57 | 13  | European MPLS core                            |
| 9   | 4.68.128.106   | 81  | Level 3 Communications, Inc. LVLT-ORG-4-8     |
| 10  | 4.68.97.3      | 80  | Level 3 Communications, Inc. LVLT-ORG-4-8     |
| 11  | 64.152.40.2    | 79  | Level 3 Communications, Inc. LC-ORG-ARIN      |
| 12  | 66.192.240.37  | 80  | Time Warner Telecom TWTC-NETBLK-4             |
| 13  | 66.192.255.23  | 102 | Time Warner Telecom TWTC-NETBLK-4             |
| 14  | 66.192.243.15  | 110 | Time Warner Telecom TWTC-NETBLK-4             |
| 15  | 66.192.243.149 | 111 | Time Warner Telecom TWTC-NETBLK-4             |
| 16  | 66.162.30.110  | 113 | Time Warner Telecom TWTC-NETBLK-3             |
| 17  | 66.194.196.42  | 112 | Time Warner Telecom TWTC-NETBLK-4             |
| 18  | 72.29.76.19    | 111 | HostDime.com, Inc. HOSTDIME-PI-1              |
------------------------------------------------------------------------------

Last edited by Ace69; April 14th, 2005 at 6:14 AM..
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Old April 14th, 2005, 11:31 AM   #40 (permalink)
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66.194.238.132
www.mxmnetwork.com

here is my latest ping time record

Thu Apr 14 17:25:11 2005 ttl=49,time=551,bytes=32
Thu Apr 14 17:25:11 2005 ttl=49,time=560,bytes=32
Thu Apr 14 17:25:14 2005 ttl=49,time=571,bytes=32
Thu Apr 14 17:25:17 2005 ttl=49,time=561,bytes=32
Thu Apr 14 17:25:20 2005 ttl=49,time=560,bytes=32
Thu Apr 14 17:25:23 2005 ttl=49,time=571,bytes=32
Thu Apr 14 17:25:26 2005 ttl=49,time=561,bytes=32
Thu Apr 14 17:25:29 2005 ttl=49,time=490,bytes=32
Thu Apr 14 17:25:32 2005 ttl=49,time=551,bytes=32
Thu Apr 14 17:25:35 2005 ttl=49,time=561,bytes=32
Thu Apr 14 17:25:38 2005 ttl=49,time=560,bytes=32
Thu Apr 14 17:25:41 2005 ttl=49,time=561,bytes=32
Thu Apr 14 17:25:44 2005 ttl=49,time=561,bytes=32
Thu Apr 14 17:25:47 2005 ttl=49,time=561,bytes=32
Thu Apr 14 17:25:50 2005 ttl=49,time=601,bytes=32
Thu Apr 14 17:25:58 2005 ttl=49,time=591,bytes=32
Thu Apr 14 17:25:59 2005 ttl=49,time=561,bytes=32
Thu Apr 14 17:26:02 2005 ttl=49,time=571,bytes=32
Thu Apr 14 17:26:06 2005 ttl=49,time=591,bytes=32

I dont know what todo.

I am from Turkey all my clients are from Turkey and we all are having such a ping times for my server
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Old April 14th, 2005, 12:36 PM   #41 (permalink)
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Maybe you can do a trace route, so you can track the problem down.
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Old April 14th, 2005, 12:57 PM   #42 (permalink)
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Quote:
Originally Posted by Ace69
Maybe you can do a trace route, so you can track the problem down.
How can I do that ?
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Old April 15th, 2005, 4:44 AM   #43 (permalink)
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tracert hostname/ip

for example: tracert 66.194.238.132
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Old April 15th, 2005, 6:12 AM   #44 (permalink)
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Thx
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Old April 17th, 2005, 6:16 PM   #45 (permalink)
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Any updates on this problem?
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