No response on ticket - It's been a month! - Page 2

**DewKnight** · April 19th, 2005, 1:48 AM

i don't bother emailing, i do everything through the help desk

April 19th, 2005, 9:00 PM

-back on Topic-

If one has a problem many more have gripes that relate to the same.

allroundguy · April 26th, 2005, 3:43 AM

Email, and the whole internet thing, is not suited for really important communication. No offense, but a fax address for emergencies might be handy. Emergencies only, of course. Available to established customers only, of course. Should get the attention quite fast: It makes noises. We never had any problem by telephone or by telefax. Email is another thing: People are getting their own domain and email address, setting up filters that block nearly any polite message. And providers do sometimes block email competitor's servers. And yeah, sometimes email is overlooked, but nobody is perfect.

**Kickersny.com** · April 26th, 2005, 8:18 AM

I don't have a fax machine, though. That kinda throws a wrench in the gears. If anything, a phone number would be better, but you get that with a dedi. If they had them for public use, our prices would go up becuase of the extra staffing required. I think the e-mail is fine--just use something like Gmail

**Jamie** · April 26th, 2005, 11:23 PM

Everyone keeps saying you get a number to call when you get a dedi but I don't think that's true anymore. I know I've never been given a phone number. I've seen posts around where they've talked about discontinuing the number but then I've also seen where they said people still call so I'm a little confused on that issue.

April 19th, 2005, 1:48 AM	#10 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,810 posts Gave thanks: 101 Thanked 199 times	i don't bother emailing, i do everything through the help desk __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

April 26th, 2005, 8:18 AM	#13 (permalink)
Kickersny.com Surpass Fan Super #1 Joined in Aug 2004 Hosted on SH58 1,688 posts Gave thanks: 6 Thanked 7 times	I don't have a fax machine, though. That kinda throws a wrench in the gears. If anything, a phone number would be better, but you get that with a dedi. If they had them for public use, our prices would go up becuase of the extra staffing required. I think the e-mail is fine--just use something like Gmail __________________ - Evan Charlton \| [site] \| Server - SH58

April 26th, 2005, 11:23 PM	#14 (permalink)
Jamie Surpass Fan Comfy Contributor Joined in Oct 2003 Hosted on Dedicated 297 posts Gave thanks: 0 Thanked 0 times	Everyone keeps saying you get a number to call when you get a dedi but I don't think that's true anymore. I know I've never been given a phone number. I've seen posts around where they've talked about discontinuing the number but then I've also seen where they said people still call so I'm a little confused on that issue. __________________ Jme ++++++ Site: WalkerNetwork.com My Dumb Blog Server: Dedicated IM: Visit my profile for more info. Official Title: Queen of Run-On Sentences [ONE] - The Campaign to Make Poverty History

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April 19th, 2005, 9:00 PM	#11 (permalink)
Dark Matter Guest n/a posts	-back on Topic- If one has a problem many more have gripes that relate to the same.

April 26th, 2005, 3:43 AM	#12 (permalink)
allroundguy Registered User Fresh Surpasser Joined in May 2004 Lives in Gent (Belgium) where Carlos Quintos was born. Hosted on ask.yourdomainadvisor.net 20 posts Gave thanks: 1 Thanked 3 times	Email, and the whole internet thing, is not suited for really important communication. No offense, but a fax address for emergencies might be handy. Emergencies only, of course. Available to established customers only, of course. Should get the attention quite fast: It makes noises. We never had any problem by telephone or by telefax. Email is another thing: People are getting their own domain and email address, setting up filters that block nearly any polite message. And providers do sometimes block email competitor's servers. And yeah, sometimes email is overlooked, but nobody is perfect.

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