Cpu Hog ... Why ...

peconi · April 30th, 2005, 10:58 PM

Hi guys,

I got this emal from my server:

IMPORTANT: Do not ignore this email.
This is cPanel stats runner on blackpearl.peconi.com!
While processing the log files for user genesis, the cpu has been maxed out for more then a 6 hour period. The current load/uptime line on the server at the time of this email is
21:44:06 up 34 days, 16:41, 0 users, load average: 1.13, 1.18, 1.20
You should check the server to see why the load is so high and take steps to lower the load. If you want stats to continue to run even with a high load; Edit /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run /usr/local/cpanel/startup afterwards to pickup the changes).

When I checked the CPU usage I got info that this program:
"/usr/bin/perl /scripts/convertemails"
is really killing the server. It seems it gets stuck for hours and it has 99% of CPU usage!

Anyone knows what should I do?

Petar

April 30th, 2005, 11:30 PM

Don't run that script.

peconi · April 30th, 2005, 11:35 PM

Well cPanel is running this script and I guess if it is set by cPanel it must be needed for something. It is not like I am running it manually and also I rather know more about it before I kill it...

**Kickersny.com** · May 1st, 2005, 12:36 AM

ask support to recompile/reconfigure the script. It probably just gets stuck in and endless loop somewhere.

peconi · May 1st, 2005, 12:39 AM

did so, I just thought someone knew the cause

maybe it was common

Rob Michaels · May 1st, 2005, 3:26 PM

I don't know if it's common, but I'm having this problem as well. I'm going to be getting in touch with support momentarily to find out what can be done to fix it.

siweb · May 2nd, 2005, 5:54 AM

There is a bug in some perl versions. The patch is already included in the newest release of cPanel. You may need to:

killall convertemails
rm -f /scripts/convertemails
/scripts/upcp

More info can be found on cPanel forums.

April 30th, 2005, 10:58 PM	#1 (permalink)
peconi Registered User Comfy Contributor Joined in Dec 2004 150 posts Gave thanks: 1 Thanked 1 Time in 1 Post	Cpu Hog ... Why ... Hi guys, I got this emal from my server: IMPORTANT: Do not ignore this email. This is cPanel stats runner on blackpearl.peconi.com! While processing the log files for user genesis, the cpu has been maxed out for more then a 6 hour period. The current load/uptime line on the server at the time of this email is 21:44:06 up 34 days, 16:41, 0 users, load average: 1.13, 1.18, 1.20 You should check the server to see why the load is so high and take steps to lower the load. If you want stats to continue to run even with a high load; Edit /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run /usr/local/cpanel/startup afterwards to pickup the changes). When I checked the CPU usage I got info that this program: "/usr/bin/perl /scripts/convertemails" is really killing the server. It seems it gets stuck for hours and it has 99% of CPU usage! Anyone knows what should I do? Petar __________________ PeconiHosting.com <-- new design Wicked-Templates.com - High Quality Web Templates Peconi.com - My Personal Website BlackPearl Dedicated Server 20% discount on hosting 4 students!

April 30th, 2005, 11:35 PM	#3 (permalink)
peconi Registered User Comfy Contributor Joined in Dec 2004 150 posts Gave thanks: 1 Thanked 1 Time in 1 Post	Well cPanel is running this script and I guess if it is set by cPanel it must be needed for something. It is not like I am running it manually and also I rather know more about it before I kill it... __________________ PeconiHosting.com <-- new design Wicked-Templates.com - High Quality Web Templates Peconi.com - My Personal Website BlackPearl Dedicated Server 20% discount on hosting 4 students!

May 1st, 2005, 12:36 AM	#4 (permalink)
Kickersny.com Surpass Fan Super #1 Joined in Aug 2004 Hosted on SH58 1,688 posts Gave thanks: 6 Thanked 7 times	ask support to recompile/reconfigure the script. It probably just gets stuck in and endless loop somewhere. __________________ - Evan Charlton \| [site] \| Server - SH58

May 1st, 2005, 12:39 AM	#5 (permalink)
peconi Registered User Comfy Contributor Joined in Dec 2004 150 posts Gave thanks: 1 Thanked 1 Time in 1 Post	did so, I just thought someone knew the cause maybe it was common __________________ PeconiHosting.com <-- new design Wicked-Templates.com - High Quality Web Templates Peconi.com - My Personal Website BlackPearl Dedicated Server 20% discount on hosting 4 students!

May 1st, 2005, 3:26 PM	#6 (permalink)
Rob Michaels Registered User Fresh Surpasser Joined in Mar 2004 Lives in Northampton, Mass. Hosted on Chelle (dedicated) 28 posts Gave thanks: 0 Thanked 0 times	I don't know if it's common, but I'm having this problem as well. I'm going to be getting in touch with support momentarily to find out what can be done to fix it. __________________ Rob Michaels SMVNetwork.com Technical Supervisor Server: Chelle (dedicated)

April 30th, 2005, 11:30 PM	#2 (permalink)
Dark Matter Guest n/a posts	Don't run that script.

May 2nd, 2005, 5:54 AM	#7 (permalink)
siweb Registered User Seasoned Poster Joined in Aug 2003 30 posts Gave thanks: 0 Thanked 0 times	There is a bug in some perl versions. The patch is already included in the newest release of cPanel. You may need to: killall convertemails rm -f /scripts/convertemails /scripts/upcp More info can be found on cPanel forums.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search