Lost password from online help-desk!

Borz · December 25th, 2005, 8:51 AM

Hi,

I have lost password from online help-desk. I tried to recovery my password through "Lost Password Recovery Form", but it has not helped. I tried to write letters on Surpasshosting e-mails, but have not received any answers.
What to do I can?

**DewKnight** · December 25th, 2005, 8:54 AM

Make sure that the password recovery email is not going to your spam or junk box... And I would even suggest trying the forgot password link again to make sure.. If that does not work, you can always register a new account on the help desk to file tickets. Make sure to use a non-hosted email, such as Gmail or Yahoo, just in case you lose access to your hosted emails for some reason.

Borz · December 25th, 2005, 9:01 AM

Unfortunately, I use Yahoo e-mail. But I had no problems earlier.
Thanks.

Borz · December 25th, 2005, 10:31 AM

Is this possible to change my account e-mail in online help desk that I could recovery the password?
I have problem with dedicated server, is urgently necessary the help.

**David** · December 25th, 2005, 12:10 PM

I don't think you can change your email in it without logging into it first. You can still use the help desk without logging in.

Borz · December 25th, 2005, 10:43 PM

I two times tried to submit tickets in helpdesk. But I have not received any confirmations on my e-mail. May be it's blocked... I do not know as do..
Where it is possible to find phones of support?

December 25th, 2005, 8:51 AM	#1 (permalink)
Borz Registered User Fresh Surpasser Joined in Dec 2005 4 posts Gave thanks: 0 Thanked 0 times	Lost password from online help-desk! Hi, I have lost password from online help-desk. I tried to recovery my password through "Lost Password Recovery Form", but it has not helped. I tried to write letters on Surpasshosting e-mails, but have not received any answers. What to do I can?

December 25th, 2005, 8:54 AM	#2 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,810 posts Gave thanks: 101 Thanked 199 times	Make sure that the password recovery email is not going to your spam or junk box... And I would even suggest trying the forgot password link again to make sure.. If that does not work, you can always register a new account on the help desk to file tickets. Make sure to use a non-hosted email, such as Gmail or Yahoo, just in case you lose access to your hosted emails for some reason. __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

December 25th, 2005, 9:01 AM	#3 (permalink)
Borz Registered User Fresh Surpasser Joined in Dec 2005 4 posts Gave thanks: 0 Thanked 0 times	Unfortunately, I use Yahoo e-mail. But I had no problems earlier. Thanks. Last edited by Borz; December 25th, 2005 at 9:03 AM..

December 25th, 2005, 12:10 PM	#5 (permalink)
David says GIMME SOME MORE! Resident. Joined in Mar 2004 Lives in fear of Obama. Hosted on Pass 7 13,092 posts Gave thanks: 8 Thanked 34 times	I don't think you can change your email in it without logging into it first. You can still use the help desk without logging in. __________________

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

December 25th, 2005, 10:31 AM	#4 (permalink)
Borz Registered User Fresh Surpasser Joined in Dec 2005 4 posts Gave thanks: 0 Thanked 0 times	Is this possible to change my account e-mail in online help desk that I could recovery the password? I have problem with dedicated server, is urgently necessary the help.

December 25th, 2005, 10:43 PM	#6 (permalink)
Borz Registered User Fresh Surpasser Joined in Dec 2005 4 posts Gave thanks: 0 Thanked 0 times	I two times tried to submit tickets in helpdesk. But I have not received any confirmations on my e-mail. May be it's blocked... I do not know as do.. Where it is possible to find phones of support?

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)