whm autopilot liscence question

dad · March 15th, 2006, 9:38 PM

when i ordered my reseller i went for the bump and got the whm autopilot liscence that i bought through surpass. checking things on my new dedi i noticed i get internal server issues and it is non functional. Do i lose the right for that liscence now that i have gone and changed ips?

if not what do i need to do to get it functional again?

thanks in advance

**Geoff** · March 15th, 2006, 9:56 PM

Well i do know that the license is linked to the server the install is on.

You paid for the that license, so you should be able to update it. I logged into my WHM.AP client panel on whmautopilot.com and couldnt find any way to change the ip linked. your best bet would be to contact whm.ap support

http://www.whmautopilot.com/support/index.php
info

whmautopilot.com

or try surpass, but i doubt that they have much more control over it than i.

dad · March 15th, 2006, 10:05 PM

yes i logged into whmautopilot too... shows my liscence and download... but it seems to me i read somewhere that the liscence was good for only one ip. I know it was a deal through surpass at the time.

**Geoff** · March 16th, 2006, 4:05 AM

it is good for only 1 IP, but if you change IP's, you should be able to modify that IP. its not like you're using it with more than 1 ip so the license should still be valid.

March 15th, 2006, 9:38 PM	#1 (permalink)
dad Registered User On a golden path... Joined in Jan 2004 Lives in orillia canada Hosted on solacehosting 436 posts Gave thanks: 4 Thanked 16 times	whm autopilot liscence question when i ordered my reseller i went for the bump and got the whm autopilot liscence that i bought through surpass. checking things on my new dedi i noticed i get internal server issues and it is non functional. Do i lose the right for that liscence now that i have gone and changed ips? if not what do i need to do to get it functional again? thanks in advance __________________ "colocation" is a nice way to say im codependant on surpass www.solacehosting.com www.christopherforlife.com

March 15th, 2006, 9:56 PM	#2 (permalink)
Geoff Yabadabadoo Super #1 Joined in Nov 2004 Lives in B.C., Canada Hosted on Dedicated 1,013 posts Gave thanks: 7 Thanked 28 times	Well i do know that the license is linked to the server the install is on. You paid for the that license, so you should be able to update it. I logged into my WHM.AP client panel on whmautopilot.com and couldnt find any way to change the ip linked. your best bet would be to contact whm.ap support http://www.whmautopilot.com/support/index.php infowhmautopilot.com or try surpass, but i doubt that they have much more control over it than i. __________________ Geoff Ellis - Surpass Dedicated Server Customer www.adepttechs.net

March 15th, 2006, 10:05 PM	#3 (permalink)
dad Registered User On a golden path... Joined in Jan 2004 Lives in orillia canada Hosted on solacehosting 436 posts Gave thanks: 4 Thanked 16 times	yes i logged into whmautopilot too... shows my liscence and download... but it seems to me i read somewhere that the liscence was good for only one ip. I know it was a deal through surpass at the time. __________________ "colocation" is a nice way to say im codependant on surpass www.solacehosting.com www.christopherforlife.com

March 16th, 2006, 4:05 AM	#4 (permalink)
Geoff Yabadabadoo Super #1 Joined in Nov 2004 Lives in B.C., Canada Hosted on Dedicated 1,013 posts Gave thanks: 7 Thanked 28 times	it is good for only 1 IP, but if you change IP's, you should be able to modify that IP. its not like you're using it with more than 1 ip so the license should still be valid. __________________ Geoff Ellis - Surpass Dedicated Server Customer www.adepttechs.net

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