i love vps!! - Page 2

**Skipdawg** · May 8th, 2006, 2:25 AM

john are you feeling picked on? If not I can do that for you. I'm very good at it. lol

null · May 8th, 2006, 9:51 AM

dear best
when i saw they dont send any answer to me, i send an other ticket and said "why you dont answer to my ticket" one of them said what is the ticket id i answered. and the day after it i went to see my answers there wasent that two tickets!!!!
and now i have problem yet

Quote:

If you can't find the ticket you sent in, well, send another, until you get the answer you need. You need to be clear on what you need though, you may not be a native English-speaker, but I find your train of thought hard to follow, especially with your excessive use of exclaimation points. We can't help you here, particularly if you are just here to complain. There's lots of people here with computer experience, and perhaps your "4 small sites" aren't that small after all. But we don't know that, since we don't know anything about them. Please give us more information so we can try to figure out why your usage is so high.

i said my traffic at this month was only 1200mb and ram usage is 80% of 512 mb!! i have know if your servers & vps are managed why you cant fine problem
*********************
at last
i am sending on other ticket to your helpdesk departmant whit this text:
hi
my ram usage in whm is only 11% & system usage in Virtuozzo Power Panel is on 80 % i have know why these are different? and which is correct?
thanks for your help
and waiting for answer with you!!

null · May 9th, 2006, 8:12 AM

especialy thanks,eman.
my ram usage now is 58%

**Emmanuel** · May 9th, 2006, 6:19 PM

Null,

I apologize for the issues you saw. It was a weird situation the way your VPS was handling the memory. I applied another memory setting to see if it helped and it seems it did

Just so you know we didn't delete any tickets, we merged them with your other tickets as it seems they were all related.

" your vps not managed 100%"

Our vps as managed but sometimes it is not easy to find and fix certain weird issues like yours. I understand you wanted fast fixes and answers and I apologize we didn't meet your expectations. Our job is a never ending learning process and we will continue to improve.

thanks for your patience.

May 8th, 2006, 2:25 AM	#10 (permalink)
Skipdawg Insanely Super #1 Joined in Jul 2005 Lives in Northwest USA 4,154 posts Gave thanks: 39 Thanked 78 times	john are you feeling picked on? If not I can do that for you. I'm very good at it. lol __________________

May 9th, 2006, 6:19 PM	#13 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,823 posts Gave thanks: 10 Thanked 134 times	Null, I apologize for the issues you saw. It was a weird situation the way your VPS was handling the memory. I applied another memory setting to see if it helped and it seems it did Just so you know we didn't delete any tickets, we merged them with your other tickets as it seems they were all related. " your vps not managed 100%" Our vps as managed but sometimes it is not easy to find and fix certain weird issues like yours. I understand you wanted fast fixes and answers and I apologize we didn't meet your expectations. Our job is a never ending learning process and we will continue to improve. thanks for your patience. __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

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May 9th, 2006, 8:12 AM	#12 (permalink)
null Registered User Fresh Surpasser Joined in May 2006 5 posts Gave thanks: 0 Thanked 0 times	especialy thanks,eman. my ram usage now is 58%

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