Did account setup fail? - Page 2

**Emmanuel** · May 9th, 2006, 9:38 PM

When the VPS was signed up the initial email should have noted that all VPS are setup within 24 hours.

Brian your vps was setup yesterday and information sent I forwared it again to you in the ticket you posted.

morph3ous · May 9th, 2006, 9:45 PM

The email did not go through correctly yesterday. I have now received 2 copies of the email.

One from the Help Desk (Eman):
---
Brian,

I apologize for the delay, the VPS was actually already activated and the email was
sent. I am attaching a copy below:

------------------------------------------------------------------------------------
Thank you for your recent VPS order. We are please to present to you the VPS information.
---

This was sent minutes after the activation email got to me.

I appreciate you looking into this for me Emanuel. I am glad to report that it is up now, but please check to see if there are problems with the scripts. This will help others in the future, as the email did not go through properly yesterday.

**Skipdawg** · May 9th, 2006, 9:52 PM

Quote:

Originally Posted by morph3ous

Just received the activation email. It appears that the payment did in fact go through.

KEWL congrats. And from the sounds of it there is some kind of delay in the system. maybe what every is causing the quirky lag here is messing with the Surpass/Dimenoc network???

So now I'll just sit and wait for if I'm lost in the system others may be too and no need to flood support with more queries. lol

May 9th, 2006, 9:38 PM	#10 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,823 posts Gave thanks: 10 Thanked 134 times	When the VPS was signed up the initial email should have noted that all VPS are setup within 24 hours. Brian your vps was setup yesterday and information sent I forwared it again to you in the ticket you posted. __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

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May 9th, 2006, 9:45 PM	#11 (permalink)
morph3ous Registered User Fresh Surpasser Joined in Jan 2006 10 posts Gave thanks: 0 Thanked 0 times	The email did not go through correctly yesterday. I have now received 2 copies of the email. One from the Help Desk (Eman): --- Brian, I apologize for the delay, the VPS was actually already activated and the email was sent. I am attaching a copy below: ------------------------------------------------------------------------------------ Thank you for your recent VPS order. We are please to present to you the VPS information. --- This was sent minutes after the activation email got to me. I appreciate you looking into this for me Emanuel. I am glad to report that it is up now, but please check to see if there are problems with the scripts. This will help others in the future, as the email did not go through properly yesterday.

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