Couple of questions

**!Entkrew.com** · July 4th, 2006, 10:14 PM

I have a couple of questions

If we have a dedicated server and your plans update does our dedicated servers update too?
How fast (mbps) are the reseller plans compared to the dedicated servers for instance;
Intel Celeron 2.4 Ghz 400Mhz Bus vs Platinum Reseller.
I ask this question cause on the dedicated servers page it doesn't specify for the Entry Level Servers but it does for the rest.
If I want to upgrade my dedicated server to a Intel Dual Xenon 2.4 Ghz 512k cache (HT) 100mbps do I pay the difference or I have to cancel my current and buy that one?

**David** · July 5th, 2006, 1:46 AM

Quote:

Originally Posted by !Entkrew.com

I have a couple of questions

If we have a dedicated server and your plans update does our dedicated servers update too?
How fast (mbps) are the reseller plans compared to the dedicated servers for instance;
Intel Celeron 2.4 Ghz 400Mhz Bus vs Platinum Reseller.
I ask this question cause on the dedicated servers page it doesn't specify for the Entry Level Servers but it does for the rest.
If I want to upgrade my dedicated server to a Intel Dual Xenon 2.4 Ghz 512k cache (HT) 100mbps do I pay the difference or I have to cancel my current and buy that one?

1. No.

2. I only see it listed for Unmetered Servers. I also don't know the answer.

3. From what I understand, you pay the difference and then the new amount when your billing period comes up.

**Bigjohn** · July 5th, 2006, 10:04 AM

this would be a great question to email to sales... Or maybe Kayla will stumble upon it....

**!Entkrew.com** · July 5th, 2006, 5:12 PM

I contacted sales waiting for a response. Thx for the info's.

**!Entkrew.com** · July 6th, 2006, 1:33 PM

Well I got this response,

from:
If I want to upgrade my dedicated server to a Intel Dual Xenon 2.4 Ghz 512k cache (HT) 100mbps do I pay the difference or I have to cancel my current and buy that one?

Quote:

Hello Mr. Navarro,

What size drives did you want on the server? If we have to upgrade the drives, then you would have to purchase a new server, and then we would migrate all accounts over to the new server, and then cancel the old one. If you wished to stick with an 80GB main drive, then we could simply upgrade your existing server.

Regards,

Mark G.
Dedicated Server Department

I replied but didn't get no response (yet) so I was wonering if anyone could help me interprit that.

I replied with this;
Ok, so let me get this straight.

1. If I don't need the hard drive and I'm ok with my current hard drive 80 GB, all you have to do is upgrade the server right? How much would I have to pay? The difference?
I recently payed $100.00 for the month.

2. Will there be any downtime?

3. If I do need the hard drive How much would I have to pay? The difference?
I recently payed $100.00 for the month. Or pay the $150.00 Setup Fee +$170.00 Monthly

Im not sure if i got that right do I? Has anyone done an upgrade?

**Bigjohn** · July 6th, 2006, 1:48 PM

This is what I think this means:

Quote:

1. If I don't need the hard drive and I'm ok with my current hard drive 80 GB, all you have to do is upgrade the server right? How much would I have to pay? The difference?
I recently payed $100.00 for the month.

You'd pay any prorated fee. They will just upgrade the CPU in your server.

Quote:

2. Will there be any downtime?

yep. Probably a few hours while they swap the CPU and patch the os kernel for the new CPU.

Quote:

3. If I do need the hard drive How much would I have to pay? The difference?
I recently payed $100.00 for the month. Or pay the $150.00 Setup Fee +$170.00 Monthly

If you already paid a setup fee, I don't think they'll charge another. The way billing usually works is you pay a prorated amount. They may 'close' one account, refund the unused days, and charge a 'new' account for the new amount, or they may upgrade the account by just charging the prorated difference this month (due when you order) and then new amount monthly going forward.

John

July 4th, 2006, 10:14 PM	#1 (permalink)
!Entkrew.com President & CEO Seasoned Poster Joined in May 2004 Lives in Los Angeles, Ca 99 posts Gave thanks: 0 Thanked 0 times	Couple of questions I have a couple of questions If we have a dedicated server and your plans update does our dedicated servers update too? How fast (mbps) are the reseller plans compared to the dedicated servers for instance; Intel Celeron 2.4 Ghz 400Mhz Bus vs Platinum Reseller. I ask this question cause on the dedicated servers page it doesn't specify for the Entry Level Servers but it does for the rest. If I want to upgrade my dedicated server to a Intel Dual Xenon 2.4 Ghz 512k cache (HT) 100mbps do I pay the difference or I have to cancel my current and buy that one? __________________ Regards, Edgar Navarro President and CEO of Entkrew, Inc. Saprus (x.41.98)Shared-Reseller Pass8 (x.17.52)Resellers Entkrew Dedicated Server 3 YEARS with Surpass hosting! '04, '05, '06!

July 5th, 2006, 10:04 AM	#3 (permalink)
Bigjohn minor deity Super #1 Joined in Apr 2004 Lives in Georgia Hosted on XEON 7,364 posts Gave thanks: 25 Thanked 94 times	this would be a great question to email to sales... Or maybe Kayla will stumble upon it.... __________________ Proud to be a Surmunity Mod! XEON PASS60 PASS61 Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -*ON WEB* - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does!

July 5th, 2006, 5:12 PM	#4 (permalink)
!Entkrew.com President & CEO Seasoned Poster Joined in May 2004 Lives in Los Angeles, Ca 99 posts Gave thanks: 0 Thanked 0 times	I contacted sales waiting for a response. Thx for the info's. __________________ Regards, Edgar Navarro President and CEO of Entkrew, Inc. Saprus (x.41.98)Shared-Reseller Pass8 (x.17.52)Resellers Entkrew Dedicated Server 3 YEARS with Surpass hosting! '04, '05, '06!

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