icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Discussions » Private Hosting » BIG problems.. not enough help from support

Private Hosting Questions about VPS, dedicated servers and colocation.

Reply
 
LinkBack Thread Tools Search this Thread
Old December 13th, 2006, 9:48 PM   #10 (permalink)
Marketing Maven
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
Tearabite, can we have update number 2? Then we can go from there.
__________________
Follow Surpass on Twitter and Facebook
Check out the Surpass Blog



Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old December 13th, 2006, 9:54 PM   #11 (permalink)
Registered User
Seasoned Poster
 
Joined in Aug 2006
67 posts
Gave thanks: 11
Thanked 0 times
Quote:
Originally Posted by Kayla View Post
Tearabite, can we have update number 2? Then we can go from there.
Server ran great all day - no services failed (previously i was getting alerts that several services were failing and being restarted several times per day) - the site didnt crash, and during heavy traffic periods the site was humming along fine with no lags or anything! I was watching CPU usage and during busy times it was floating from 0.5% to about 20% (not sure if that's too high or not) - so for today i'm happy!

Did you make any changes, or was the extra Ram all that was necessary??
Tearabite is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old December 13th, 2006, 10:29 PM   #12 (permalink)
Marketing Maven
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
When a server houses a single site and begins to have issues, a RAM upgrade is a common solution. John recommended some changes in WHM, but in this case I think the site itself needs to be optimized as much as possible. There's really not much in WHM that can help.

If you know your site is already optimized enough and if there is nothing obvious that needs modification, a RAM upgrade is a quick way to stabilize the server. In the end it really comes down to your visitors and all of the requests they are making to your site. Even with all of the optimization possible for your particular application, you still need a more powerful server as times goes on in order to keep the system running smoothly under pressure.
__________________
Follow Surpass on Twitter and Facebook
Check out the Surpass Blog



Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
This user thanks Kayla for this great post!
Tearabite (December 13th, 2006)
Old December 13th, 2006, 10:41 PM   #13 (permalink)
Registered User
Seasoned Poster
 
Joined in Aug 2006
67 posts
Gave thanks: 11
Thanked 0 times
Thanks for your help..
The site (so far) is running great, but I know there is a lot more room for SQL optimzation which I will figure out - Now that I dont have to stress about the site crashing every 3 hours i'll have to time to read up on MySQL..
Tearabite is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old December 14th, 2006, 10:45 AM   #14 (permalink)
minor deity
Super #1
 
Bigjohn's Avatar
 
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,394 posts
Gave thanks: 28
Thanked 94 times
Quote:
Originally Posted by Kayla View Post
When a server houses a single site and begins to have issues, a RAM upgrade is a common solution. John recommended some changes in WHM, but in this case I think the site itself needs to be optimized as much as possible. There's really not much in WHM that can help.
I recommended no such thing, Kayla... I said there is nothing in WHM that he can do to tweek it - he'd have to go right to the server configs - apache and mysql...

Quote:
If you know your site is already optimized enough and if there is nothing obvious that needs modification, a RAM upgrade is a quick way to stabilize the server. In the end it really comes down to your visitors and all of the requests they are making to your site. Even with all of the optimization possible for your particular application, you still need a more powerful server as times goes on in order to keep the system running smoothly under pressure.
I agree. but 5-20% CPU utilization in this case really does indicate that the problem was surely a RAM shortage. There are ways to tweek apache and mysql to optimize memory use - and you (terrabyte) need to look into those and see what you can do to tweek your site. I don't think Drupal is the most optimize CMS, either. Did you turn on any CACHEING that is available within the system? CACHING will improve performance by keeping static representations of frequently accessed content and not re-query the database for each hit.
__________________
Proud to be a Surmunity Mod!
XEON PASS60 PASS61
Make a fundamental difference!
My Sites:
Curious about Brewing Beer? Join the community!
>>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax
Get into an Art museum
Victorian London
It's your brain -ON WEB - mybrainhost.com (under development)
What SHOULD Government do? Much Less than it Does!
Bigjohn is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old December 14th, 2006, 2:47 PM   #15 (permalink)
Marketing Maven
Surpass Staff
 
Kayla's Avatar
 
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
Oops, sorry, reading too fast. :-x
__________________
Follow Surpass on Twitter and Facebook
Check out the Surpass Blog



Kayla is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old December 16th, 2006, 2:33 AM   #16 (permalink)
Registered User
Seasoned Poster
 
Joined in Aug 2006
67 posts
Gave thanks: 11
Thanked 0 times
Ya - Drupal caching was on..
I've turned-of several memory hogging and SQL pounding modules in Drupal which has improved things even more.
and, FYI - when the site was crashing, CPU usage was reguarly hitting 70%-85% for extended periods of time, and memory usage was regularly at 78%-90% ..

NOW, after upgrading to 2gb ram and removing those extra modules in Drupal CPU is usually around 1%-3% (i've seen it peak shortly at 20%) - but it's now rare that I've seen it go over 10% ... memory usage is now around 38%, and rarely goes over 50% ..
Tearabite is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old December 16th, 2006, 11:00 AM   #17 (permalink)
minor deity
Super #1
 
Bigjohn's Avatar
 
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,394 posts
Gave thanks: 28
Thanked 94 times
High CPU combined with very high memory use shows that the system was hitting the SWAP file very hard... and so you definately did the right thing by adding that ram.

Joomla developers have always taken care about this possibility - even did a "slashdot" test on the platform, which it passed quite well.
__________________
Proud to be a Surmunity Mod!
XEON PASS60 PASS61
Make a fundamental difference!
My Sites:
Curious about Brewing Beer? Join the community!
>>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax
Get into an Art museum
Victorian London
It's your brain -ON WEB - mybrainhost.com (under development)
What SHOULD Government do? Much Less than it Does!
Bigjohn is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old December 16th, 2006, 8:04 PM   #18 (permalink)
Registered User
Seasoned Poster
 
Joined in Aug 2006
67 posts
Gave thanks: 11
Thanked 0 times
The odd thing is that back when i was on my cheap shared-hosting plan, i was dugg on Digg, and got over 100,000 uniques in 24 hours - the site never even blinked!
That was a few months ago, and now i have a lot more content, much bigger DB, more modules, etc.. but that still seems odd..
Tearabite is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On