Slow/Dead Connections?

**Geoff** · January 12th, 2007, 3:14 AM

Just wondering if anyone else was experiencing high lag in network connections? The server *seems* to be fine, hard time accessing stats and what not but resource reports i have seen/managed to access indicate no issues.

however when i ping/tracert i either get really high times or a complete time out.

submitted a support ticket, but its been hours with only a "we need to have our system administrators investigate further"

now im usually a little more patient, but i have 2 servers that are essentially offline... and from what my customers have been telling me, its been a good 12-18 hours:/ It cant be just me? 2 servers that are probably in 2 locations in the datacenter are offline? figured it might be DNS related, but everything checks out up until the actual name servers, which cannot be reached... however the same results if i ping the actual IP address (thus no need for DNS)

anyways, ya doesnt seem to be a resource issue, or dns issue

AZJ-718797 if anyone around wants to look into it:/

Tsikura · January 12th, 2007, 3:54 AM

Cant reach http://www.adepttechs.net/

-NY

**Brandonnn** · January 12th, 2007, 4:02 AM

dead link

**Geoff** · January 12th, 2007, 4:31 AM

I know lol... thats the problem

**Brandonnn** · January 12th, 2007, 5:26 AM

hmmm... all my sites are ok... and the grid looks fine: http://www.internetpulse.com/
hopefully support will resolve it soon.

**Geoff** · January 12th, 2007, 1:27 PM

almost 14 hours with a support ticket open and no response from an admin:/

**Skipdawg** · January 12th, 2007, 3:39 PM

NS report fails. Not able to get name server information. Maybe that should be brought to supports attention if they don't find a problem soon.

Patty · January 12th, 2007, 5:50 PM

I can acess your site now, but DNS report shows three red flags for it, same as in this post here: http://www.surmunity.com/showthread....650#post230650

I mentioned this issue several times on the board, as it seems to be happening with several servers. 4 out of my 5 main domains had this and after is was fixed, no more down times.

DewKnight said this:

Quote:

It may be related to something I saw on my work's dedi. cPanel released a setting that was turned on by default, that should not have been on. Screwed up all of our DNS zones, sites would be randomly up and down. Old IP's were showing up, as well as old nameservers. Took us a while to track that down as being the cause of the problem.

Maybe this issue should be investigated further before more problems arise for other clients.

**Geoff** · January 12th, 2007, 11:54 PM

seems like there may have been a DoS attack. Looking at DECC graphs i was hitting 10mbps in and 8mbps out for a solid day. still, a bit disappointed that it took 19 hours to get a solution from support

January 12th, 2007, 3:14 AM	#1 (permalink)
Geoff Yabadabadoo Super #1 Joined in Nov 2004 Lives in B.C., Canada Hosted on Dedicated 1,013 posts Gave thanks: 7 Thanked 28 times	Slow/Dead Connections? Just wondering if anyone else was experiencing high lag in network connections? The server seems to be fine, hard time accessing stats and what not but resource reports i have seen/managed to access indicate no issues. however when i ping/tracert i either get really high times or a complete time out. submitted a support ticket, but its been hours with only a "we need to have our system administrators investigate further" now im usually a little more patient, but i have 2 servers that are essentially offline... and from what my customers have been telling me, its been a good 12-18 hours:/ It cant be just me? 2 servers that are probably in 2 locations in the datacenter are offline? figured it might be DNS related, but everything checks out up until the actual name servers, which cannot be reached... however the same results if i ping the actual IP address (thus no need for DNS) anyways, ya doesnt seem to be a resource issue, or dns issue AZJ-718797 if anyone around wants to look into it:/ __________________ Geoff Ellis - Surpass Dedicated Server Customer www.adepttechs.net

January 12th, 2007, 4:02 AM	#3 (permalink)
Brandonnn ﴾͡๏̯͡๏﴿...tweet Super #1 Joined in Dec 2005 5,755 posts Gave thanks: 145 Thanked 151 times	dead link __________________ poof

January 12th, 2007, 4:31 AM	#4 (permalink)
Geoff Yabadabadoo Super #1 Joined in Nov 2004 Lives in B.C., Canada Hosted on Dedicated 1,013 posts Gave thanks: 7 Thanked 28 times	I know lol... thats the problem __________________ Geoff Ellis - Surpass Dedicated Server Customer www.adepttechs.net

January 12th, 2007, 5:26 AM	#5 (permalink)
Brandonnn ﴾͡๏̯͡๏﴿...tweet Super #1 Joined in Dec 2005 5,755 posts Gave thanks: 145 Thanked 151 times	hmmm... all my sites are ok... and the grid looks fine: http://www.internetpulse.com/ hopefully support will resolve it soon. __________________ poof

January 12th, 2007, 1:27 PM	#6 (permalink)
Geoff Yabadabadoo Super #1 Joined in Nov 2004 Lives in B.C., Canada Hosted on Dedicated 1,013 posts Gave thanks: 7 Thanked 28 times	almost 14 hours with a support ticket open and no response from an admin:/ __________________ Geoff Ellis - Surpass Dedicated Server Customer www.adepttechs.net

January 12th, 2007, 3:54 AM	#2 (permalink)
Tsikura Registered User Comfy Contributor Joined in Apr 2006 Lives in New York Hosted on VPS-5 172 posts Gave thanks: 8 Thanked 8 times	Cant reach http://www.adepttechs.net/ -NY

January 12th, 2007, 3:39 PM	#7 (permalink)
Skipdawg Insanely Super #1 Joined in Jul 2005 Lives in Northwest USA 4,154 posts Gave thanks: 39 Thanked 78 times	NS report fails. Not able to get name server information. Maybe that should be brought to supports attention if they don't find a problem soon. __________________

January 12th, 2007, 11:54 PM	#9 (permalink)
Geoff Yabadabadoo Super #1 Joined in Nov 2004 Lives in B.C., Canada Hosted on Dedicated 1,013 posts Gave thanks: 7 Thanked 28 times	seems like there may have been a DoS attack. Looking at DECC graphs i was hitting 10mbps in and 8mbps out for a solid day. still, a bit disappointed that it took 19 hours to get a solution from support __________________ Geoff Ellis - Surpass Dedicated Server Customer www.adepttechs.net

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