Server Not Responding - Page 2

Gareth · August 31st, 2007, 5:54 PM

Quote:

Originally Posted by Dan

I think there was a little backup in reboot requests at that time after looking at the logs..

How long did it end up taking to get rebooted?

I think it was around 50 minutes total, whereas it's usually 5-10 minutes. No complaints though, it was still done in a timely manner

Gareth · August 31st, 2007, 9:33 PM

Server is down again! Can we please try and get to the root cause of this?

Reboot request submitted again.

**Dan** · August 31st, 2007, 10:01 PM

Do you have a ticket for this that I can look at?

**MarkRH** · September 1st, 2007, 3:25 AM

You guys use anything like this: http://www.lantronix.com/data-center...elinx-slp.html

that would allow dedicated server user's to reboot their systems? This is more a curiosity thing on my part. I've never personally used anything like this.

Gareth · September 1st, 2007, 8:17 AM

Quote:

Originally Posted by Dan

Do you have a ticket for this that I can look at?

Dan, I didn't bother with a support ticket but instead went ahead and submitted a reboot request.

**DewKnight** · September 1st, 2007, 10:56 AM

A reboot request probably won't help find out why the server is going down. I would suggest submitting a ticket with information about when it's been going don, and see if they can find out why.

**Dan** · September 1st, 2007, 12:34 PM

Yes, if you want to know the exact reason why it went down or what's causing the problems we'll need to do that through tickets

Gareth · September 5th, 2007, 12:45 PM

Down again

Reboot request submitted.

**puckchaser** · September 5th, 2007, 1:40 PM

If it does not compute, you must reboot....

But seriously.. Open a support ticket as well to see why you are having these problems.

August 31st, 2007, 9:33 PM	#11 (permalink)
Gareth Registered User Seasoned Poster Joined in Jan 2006 72 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Server is down again! Can we please try and get to the root cause of this? Reboot request submitted again. __________________ Surpass Dedicated Server Customer - http://www.hostedfx.com

August 31st, 2007, 10:01 PM	#12 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,744 posts Gave thanks: 152 Thanked 184 times	Do you have a ticket for this that I can look at? __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

September 1st, 2007, 3:25 AM	#13 (permalink)
MarkRH Race Surpass Super #1 Joined in Jul 2006 Lives in Oklahoma City, OK Hosted on sh102 1,224 posts Gave thanks: 18 Thanked 86 times	You guys use anything like this: http://www.lantronix.com/data-center...elinx-slp.html that would allow dedicated server user's to reboot their systems? This is more a curiosity thing on my part. I've never personally used anything like this. __________________ SH102 : Mark Headrick - Blog - Gallery Pelicar \| Company of Valor \| Mysstie Wolfestar

September 1st, 2007, 10:56 AM	#15 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,816 posts Gave thanks: 101 Thanked 199 times	A reboot request probably won't help find out why the server is going down. I would suggest submitting a ticket with information about when it's been going don, and see if they can find out why. __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

September 1st, 2007, 12:34 PM	#16 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,744 posts Gave thanks: 152 Thanked 184 times	Yes, if you want to know the exact reason why it went down or what's causing the problems we'll need to do that through tickets __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

September 5th, 2007, 12:45 PM	#17 (permalink)
Gareth Registered User Seasoned Poster Joined in Jan 2006 72 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Down again Reboot request submitted. __________________ Surpass Dedicated Server Customer - http://www.hostedfx.com

September 5th, 2007, 1:40 PM	#18 (permalink)
puckchaser He shoots.. He scores! Super #1 Joined in Feb 2007 Lives in A room with no windows. Hosted on SH110 1,448 posts Gave thanks: 46 Thanked 140 times	If it does not compute, you must reboot.... But seriously.. Open a support ticket as well to see why you are having these problems. __________________ SH110

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