Server Not Responding

Gareth · August 22nd, 2007, 11:03 AM

Hi,

I'm currently not at home so can not submit a support ticket, but my server (hostedfx.com) is not responding. Any help?

Gareth · August 22nd, 2007, 11:13 AM

By the way, my root server login details can be found in previous tickets.

**puckchaser** · August 22nd, 2007, 11:28 AM

You can post to a forum, but cant open a ticket?

I'll keep my fingers crossed for you. :-D

**psfrog** · August 22nd, 2007, 5:07 PM

Quote:

Originally Posted by Gareth

By the way, my root server login details can be found in previous tickets.

The server seemes to be up and running fine, I tried to ping the domainname and the server ip with success.

But I think port 80 is blocked or simular, because the other ports works like Cpanel at
http://www.hostedfx.com:2082/

So my guess it's a firewall issue or a apache issue. A restart of them both could do the trick.

**removed** · August 22nd, 2007, 6:06 PM

Working on it.

**Paul** · August 22nd, 2007, 6:13 PM

Hello,

I have opened a ticket with you regrading this server. Please let us know if you are unable to access your email at this time.

Thanks

Gareth · August 24th, 2007, 10:25 AM

Many thanks to the support - you guys really are the best

We can continue this in the support ticket now, thanks again!

Gareth · August 31st, 2007, 12:34 PM

Server is down again - have submitted a reboot request a good half hour ago.

**Dan** · August 31st, 2007, 4:49 PM

I think there was a little backup in reboot requests at that time after looking at the logs..

How long did it end up taking to get rebooted?

August 22nd, 2007, 11:03 AM	#1 (permalink)
Gareth Registered User Seasoned Poster Joined in Jan 2006 72 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Server Not Responding Hi, I'm currently not at home so can not submit a support ticket, but my server (hostedfx.com) is not responding. Any help? __________________ Surpass Dedicated Server Customer - http://www.hostedfx.com

August 22nd, 2007, 11:13 AM	#2 (permalink)
Gareth Registered User Seasoned Poster Joined in Jan 2006 72 posts Gave thanks: 4 Thanked 1 Time in 1 Post	By the way, my root server login details can be found in previous tickets. __________________ Surpass Dedicated Server Customer - http://www.hostedfx.com

August 22nd, 2007, 11:28 AM	#3 (permalink)
puckchaser He shoots.. He scores! Super #1 Joined in Feb 2007 Lives in A room with no windows. Hosted on SH110 1,448 posts Gave thanks: 46 Thanked 140 times	You can post to a forum, but cant open a ticket? I'll keep my fingers crossed for you. :-D __________________ SH110

August 22nd, 2007, 6:06 PM	#5 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	Working on it. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

August 24th, 2007, 10:25 AM	#7 (permalink)
Gareth Registered User Seasoned Poster Joined in Jan 2006 72 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Many thanks to the support - you guys really are the best We can continue this in the support ticket now, thanks again! __________________ Surpass Dedicated Server Customer - http://www.hostedfx.com

August 22nd, 2007, 6:13 PM	#6 (permalink)
Paul System Administrator On a golden path... Joined in Jul 2004 356 posts Gave thanks: 2 Thanked 73 times	Hello, I have opened a ticket with you regrading this server. Please let us know if you are unable to access your email at this time. Thanks

August 31st, 2007, 12:34 PM	#8 (permalink)
Gareth Registered User Seasoned Poster Joined in Jan 2006 72 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Server is down again - have submitted a reboot request a good half hour ago. __________________ Surpass Dedicated Server Customer - http://www.hostedfx.com

August 31st, 2007, 4:49 PM	#9 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,744 posts Gave thanks: 152 Thanked 184 times	I think there was a little backup in reboot requests at that time after looking at the logs.. How long did it end up taking to get rebooted? __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search