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September 24th, 2007, 4:47 PM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Apr 2007
Lives in NY
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MY SERVER IS DOWN!!
IT HAS BEEN DOWN FOR 5 HOURS NOW?
CAN I GET ANY UPDATE ON MY TICKETS? I AM OUTRAGED
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Surpass Dedicated Customer ▌Nixism Web Hosting | where clients matter. ▌99.9% Uptime Guaranteed. ▌cPanel X w/ Fantastico De Luxe, AWStats, more... ▌Unlimited Domains, Emails, Sub Domains, more... |
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September 24th, 2007, 4:57 PM
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#2 (permalink) |
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Skittles
Super #1
Joined in Aug 2004
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Hosted on dedi
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You will want to post your ticket number here for staff to see if they see the thread here.
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Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people. |
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September 24th, 2007, 5:05 PM
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#3 (permalink) |
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Registered User
Fresh Surpasser
Joined in Apr 2007
Lives in NY
15 posts
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JZL-949697 and DYF-400722
Why was it forwarded to sales? Isn't a serve being down support?
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Surpass Dedicated Customer ▌Nixism Web Hosting | where clients matter. ▌99.9% Uptime Guaranteed. ▌cPanel X w/ Fantastico De Luxe, AWStats, more... ▌Unlimited Domains, Emails, Sub Domains, more... |
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September 24th, 2007, 5:21 PM
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#4 (permalink) |
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Operations
Super #1
Joined in Jun 2005
Lives in surpass headquarters
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Have you attempted to contact the phone support?
Have you attempted to login to your account and/or submit a reboot request for your server? Edit: Replying to your tickets now
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Mike Surpass Special Operations |
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