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Old November 8th, 2007, 5:34 PM   #1 (permalink)
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Account closed, server offline

Hi,

My account (lee.p2pgmail.com) has been disabled and the server is now returning 404's when viewing websites. I can't even login to root.

No notification was sent to me about this (nice customer support?), so please can I have one?

Last edited by Lee7; November 8th, 2007 at 5:38 PM..
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Old November 8th, 2007, 5:50 PM   #2 (permalink)
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Did you send in a ticket? desk.surpasshosting.com ?

Although it ask for a login, you can just skip that part.

O, and maybe add some info to your post, like, what is your site and what server are you on.
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Old November 8th, 2007, 5:55 PM   #3 (permalink)
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Quote:
Originally Posted by Edwin View Post
Did you send in a ticket? desk.surpasshosting.com ?

Although it ask for a login, you can just skip that part.

O, and maybe add some info to your post, like, what is your site and what server are you on.
Just submitted a ticket without logging in.

It's strange that my account would be disabled the same time all the content of the server is receiving 404's, and I can't login to WHM.

Site is apexdc.net, server IP is 66.7.201.123

Last edited by Lee7; November 8th, 2007 at 5:57 PM..
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Old November 11th, 2007, 3:43 AM   #4 (permalink)
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Did you get this resolved Lee?
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Old November 11th, 2007, 7:18 AM   #5 (permalink)
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Did you get this resolved Lee?
Sort of. Support over the weekend wasn't exactly brilliant.
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