Site down, then up, then down, then up, for weeks and no help

EHRob · November 18th, 2007, 10:35 AM

Hi

My site has been going up and down for hours this past few weeks and i've had no help.

I'm using hyperspin to track it and it emails me when the site is down, I then try and access the site and nothing, its down, and all my customers sites. I'm getting hundreds of emails off my clients asking what the hell is up.

I replied to ticket: RUM-620238

EHRob · November 18th, 2007, 12:39 PM

I know its Sunday, but the last reply from Dennis he mentioned my site was up, but it's extremely slow at loading, and I need my site back online. It's been doing this everyday for more than a week now.

Ticket ID EPB-763859

**MarkRH** · November 18th, 2007, 3:24 PM

Just curious what server are you on? What is your website?

Edit: looking at your profile, http://www.earnershost.com does not come up for me.. just sits there "loading". Hopefully they can get it back up soon.

**Alex** · November 19th, 2007, 1:08 PM

According to the post from Paul, we are wanting to change out the RAM on your server and just need a good time for us to do so as the server will have to come off line for 15 - 25 min.

update the ticket and it will update in the queue and we can move towards a resolve for you. We apologize about any inconveniences suffered.

November 18th, 2007, 10:35 AM	#1 (permalink)
EHRob Registered User Seasoned Poster Joined in Sep 2007 33 posts Gave thanks: 3 Thanked 1 Time in 1 Post	Site down, then up, then down, then up, for weeks and no help Hi My site has been going up and down for hours this past few weeks and i've had no help. I'm using hyperspin to track it and it emails me when the site is down, I then try and access the site and nothing, its down, and all my customers sites. I'm getting hundreds of emails off my clients asking what the hell is up. I replied to ticket: RUM-620238

November 18th, 2007, 3:24 PM	#3 (permalink)
MarkRH Race Surpass Super #1 Joined in Jul 2006 Lives in Oklahoma City, OK Hosted on sh102 1,224 posts Gave thanks: 18 Thanked 86 times	Just curious what server are you on? What is your website? Edit: looking at your profile, http://www.earnershost.com does not come up for me.. just sits there "loading". Hopefully they can get it back up soon. __________________ SH102 : Mark Headrick - Blog - Gallery Pelicar \| Company of Valor \| Mysstie Wolfestar

November 19th, 2007, 1:08 PM	#4 (permalink)
Alex I love Spicy! Excelling Contributor Joined in Jun 2007 Lives in O-t0wn, Flowda 703 posts Gave thanks: 27 Thanked 44 times	According to the post from Paul, we are wanting to change out the RAM on your server and just need a good time for us to do so as the server will have to come off line for 15 - 25 min. update the ticket and it will update in the queue and we can move towards a resolve for you. We apologize about any inconveniences suffered. __________________ Sauce 'em up Surpass Style! <=== Meet Bonzai, my fish.

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November 18th, 2007, 12:39 PM	#2 (permalink)
EHRob Registered User Seasoned Poster Joined in Sep 2007 33 posts Gave thanks: 3 Thanked 1 Time in 1 Post	I know its Sunday, but the last reply from Dennis he mentioned my site was up, but it's extremely slow at loading, and I need my site back online. It's been doing this everyday for more than a week now. Ticket ID EPB-763859

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