I Guess Sunday is Problem Day

**mr_fern** · December 9th, 2007, 7:56 AM

Last weekend I had problems with my servers having weird connection problems, throughout the day going high in ping or being unresponsive. Contacted support, the problem resolved, although they didn't do anything. They responded to the ticket saying they didn't see any problems.

Now this Sunday morning, another issue with connections. One IP on one of the servers is unresponsive. How does that even happen? I can ping the remaining 3 ips on the system and get a normal response, ping the particular ip and get timeouts. I ssh into 2 of my other servers, one pings the IP fine and can load webpages off of it, the other gets the same response my local computer does. My site is active 24/7, and the particular IP runs subdomains that hosts the CSS and JavaScript and user images, functionality and aesthetics are in the poopshoot. I hate feeling helpless

**Mark** · December 10th, 2007, 6:44 PM

Have you tried tracerouting to the ip when you are having problems? That will help you to determine if there is an ISP connection issue or an issue on the server itself. Have you been noticing any high loads on the server or any patters to this downtime?

snide · December 11th, 2007, 8:58 AM

After thinking about that, a traceroute would be a good thing to do.

If it failed, it would likely point to a switch or router issue in the DC.

December 9th, 2007, 7:56 AM	#1 (permalink)
mr_fern All Ur Base R Belong 2 Us Excelling Contributor Joined in Feb 2005 Lives in Vegas & New York 824 posts Gave thanks: 2 Thanked 6 times	I Guess Sunday is Problem Day Last weekend I had problems with my servers having weird connection problems, throughout the day going high in ping or being unresponsive. Contacted support, the problem resolved, although they didn't do anything. They responded to the ticket saying they didn't see any problems. Now this Sunday morning, another issue with connections. One IP on one of the servers is unresponsive. How does that even happen? I can ping the remaining 3 ips on the system and get a normal response, ping the particular ip and get timeouts. I ssh into 2 of my other servers, one pings the IP fine and can load webpages off of it, the other gets the same response my local computer does. My site is active 24/7, and the particular IP runs subdomains that hosts the CSS and JavaScript and user images, functionality and aesthetics are in the poopshoot. I hate feeling helpless __________________ Nobody doing nothing

December 10th, 2007, 6:44 PM	#2 (permalink)
Mark Surpass Developer On a golden path... Joined in Jan 2004 Lives in Florida Hosted on decc.surpasshosting.com 418 posts Gave thanks: 12 Thanked 71 times	Have you tried tracerouting to the ip when you are having problems? That will help you to determine if there is an ISP connection issue or an issue on the server itself. Have you been noticing any high loads on the server or any patters to this downtime? __________________ Mark Surpass Hosting Developer sɹnoʎ uɐɥʇ ɹǝʇʇǝq sı bıs ʎɯ

December 11th, 2007, 8:58 AM	#3 (permalink)
snide Registered User Super #1 Joined in Jul 2003 Lives in So. NJ 1,557 posts Gave thanks: 0 Thanked 9 times	After thinking about that, a traceroute would be a good thing to do. If it failed, it would likely point to a switch or router issue in the DC. __________________ Dime13 \| Pass17

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