Down again...

tibberous · December 20th, 2007, 7:01 PM

This is the third time in the last three or four days - you guys have been great until now but I'm not paying $55/month for 80% uptime.

**DewKnight** · December 20th, 2007, 7:17 PM

Have you filed a ticket about this yet? http://desk.surpasshosting.com

Your url from the other thread you posted in (because it makes it easier for people to check on): http://www.trenttompkins.com/

tibberous · December 20th, 2007, 7:29 PM

Yeah - I filed another help ticket. The worst part is is that I sent out a resume today that encourages people to check out my website - now it looks like I can't even keep my own website up. I moved my personal site to a VPS here because my old host was slow, but now I don't know what to do. Even if I spend all the time to get a backup put on my bluehost account, it will take longer to move the DNS that it will for the server to come up again. Really wanted that job =(

tibberous · December 20th, 2007, 7:31 PM

Back up. At least my server came up automatically this time - before I had to manually restart everything.

**removed** · December 20th, 2007, 7:33 PM

Ticket ID? I'd like to take a stab at fixing this.

tibberous · December 20th, 2007, 8:17 PM

HZX-178036

It looks like it came back up on its own. Thanks anyway though

**removed** · December 20th, 2007, 8:29 PM

Should be fixed for good now. I've set up chkserv which should restart processes automatically in case they fail in the future.

tibberous · December 21st, 2007, 1:45 AM

It's back down, and my whole site seems to be pretty well screwed up. It's about 50/50 whether I can get a page or timeout - can you take a look?

December 20th, 2007, 7:01 PM	#1 (permalink)
tibberous Registered User Seasoned Poster Joined in Oct 2007 55 posts Gave thanks: 3 Thanked 3 times	Down again... This is the third time in the last three or four days - you guys have been great until now but I'm not paying $55/month for 80% uptime.

December 20th, 2007, 7:17 PM	#2 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,816 posts Gave thanks: 101 Thanked 199 times	Have you filed a ticket about this yet? http://desk.surpasshosting.com Your url from the other thread you posted in (because it makes it easier for people to check on): http://www.trenttompkins.com/ __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

December 20th, 2007, 7:33 PM	#5 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	Ticket ID? I'd like to take a stab at fixing this. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

December 20th, 2007, 8:29 PM	#7 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	Should be fixed for good now. I've set up chkserv which should restart processes automatically in case they fail in the future. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

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December 20th, 2007, 7:29 PM	#3 (permalink)
tibberous Registered User Seasoned Poster Joined in Oct 2007 55 posts Gave thanks: 3 Thanked 3 times	Yeah - I filed another help ticket. The worst part is is that I sent out a resume today that encourages people to check out my website - now it looks like I can't even keep my own website up. I moved my personal site to a VPS here because my old host was slow, but now I don't know what to do. Even if I spend all the time to get a backup put on my bluehost account, it will take longer to move the DNS that it will for the server to come up again. Really wanted that job =(

December 20th, 2007, 7:31 PM	#4 (permalink)
tibberous Registered User Seasoned Poster Joined in Oct 2007 55 posts Gave thanks: 3 Thanked 3 times	Back up. At least my server came up automatically this time - before I had to manually restart everything.

December 20th, 2007, 8:17 PM	#6 (permalink)
tibberous Registered User Seasoned Poster Joined in Oct 2007 55 posts Gave thanks: 3 Thanked 3 times	HZX-178036 It looks like it came back up on its own. Thanks anyway though

December 21st, 2007, 1:45 AM	#8 (permalink)
tibberous Registered User Seasoned Poster Joined in Oct 2007 55 posts Gave thanks: 3 Thanked 3 times	It's back down, and my whole site seems to be pretty well screwed up. It's about 50/50 whether I can get a page or timeout - can you take a look?

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