cPanel Updates May Affect Third Party Plugins

**Aric** · February 28th, 2008, 3:12 PM

Hi Everyone,

I wanted to make everyone aware that cPanel Inc. pushed out updates to most branches of cPanel last night (2/27/08) that corrupted the backend copy of PHP used only by cPanel, WHM and third party plugins like Fantastico.

This corruption will cause problems with Fantastico and it will refuse to load for users in their cpanel, showing an error instead. Also the WHM Fantastico Admin Area won't work properly either.

Solutions:

1) If you are using Stable then you are not likely affected since our understanding is that this "update" did not push to the Stable branch yet. For those of you who don't feel comfortable with the next step (or if for some reason that doesn't work,) then switching to Stable builds for now may do the trick.

2) You can repair the backend copy of PHP. We've noticed that in particular the php.ini file located at /usr/local/cpanel/3rdparty/etc/php.ini gets changed which is the primary reason people are having problems. Thankfully, it isn't hard to replace that file with a correct version. See the directions here:

http://netenberg.com/forum/viewtopic.php?t=1960.0

If just replacing the php.ini file doesn't do the trick, be sure to follow all of the other recommendations as well (like running /scripts/makecphp to rebuild the backend php binaries).

If you continue to have problems, please put in a helpdesk ticket.

Regards,

Aric

**Kayla** · February 28th, 2008, 9:27 PM

Thanks, Aric. I copied this over to Announcements and now you can make announcements there from now on (you're blue). But not like smurf blue or sad blue... it's admin blue.

February 28th, 2008, 3:12 PM	#1 (permalink)
Aric Just Some Guy.. Comfy Contributor Joined in Oct 2003 127 posts Gave thanks: 0 Thanked 5 times	cPanel Updates May Affect Third Party Plugins Hi Everyone, I wanted to make everyone aware that cPanel Inc. pushed out updates to most branches of cPanel last night (2/27/08) that corrupted the backend copy of PHP used only by cPanel, WHM and third party plugins like Fantastico. This corruption will cause problems with Fantastico and it will refuse to load for users in their cpanel, showing an error instead. Also the WHM Fantastico Admin Area won't work properly either. Solutions: 1) If you are using Stable then you are not likely affected since our understanding is that this "update" did not push to the Stable branch yet. For those of you who don't feel comfortable with the next step (or if for some reason that doesn't work,) then switching to Stable builds for now may do the trick. 2) You can repair the backend copy of PHP. We've noticed that in particular the php.ini file located at /usr/local/cpanel/3rdparty/etc/php.ini gets changed which is the primary reason people are having problems. Thankfully, it isn't hard to replace that file with a correct version. See the directions here: http://netenberg.com/forum/viewtopic.php?t=1960.0 If just replacing the php.ini file doesn't do the trick, be sure to follow all of the other recommendations as well (like running /scripts/makecphp to rebuild the backend php binaries). If you continue to have problems, please put in a helpdesk ticket. Regards, Aric __________________ Now Released: cPanel: A User's Guide Web Host Manager Administration Guide

February 28th, 2008, 9:27 PM	#2 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,934 posts Gave thanks: 904 Thanked 770 times	Thanks, Aric. I copied this over to Announcements and now you can make announcements there from now on (you're blue). But not like smurf blue or sad blue... it's admin blue. __________________ Have you ever want to draw a windmill, and after that animate it? No problem!

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