Captcha Not Working

xoxmichelle · May 3rd, 2008, 11:15 PM

I use CuteNews for updates on my fansite (BELLAANDEDWARD//DOT//COM - Twilight by Stephenie Meyer) and I have a captcha plug-in installed to prevent spam. Up until my switch to dedicated the captcha has been working perfectly fine. However, now that I am on my own server captcha is not working anymore. The CuteNews still works but people cannot post comments. When ever someone tries to post a comment the script says that the letters/numbers in the image were entered wrong, even though they were right. Go try it out yourself here: BELLAANDEDWARD//DOT//COM - Twilight by Stephenie Meyer.

Since this just started happening after I switched servers, I think it might be a server issue. Any help would be greatly appreciated! Thanks!

**removed** · May 4th, 2008, 1:57 AM

Have you tried submitting a ticket about this issue? I believe your site is still active (it hasn't been terminated yet) on the old server, so our support team should be able to compare the site on both servers, and solve the problem for you.

xoxmichelle · May 4th, 2008, 6:26 PM

Thanks, I've sent a ticket.

May 3rd, 2008, 11:15 PM	#1 (permalink)
xoxmichelle Twilight-aholic Fresh Surpasser Joined in Jun 2007 Lives in USA 28 posts Gave thanks: 3 Thanked 0 times	Captcha Not Working I use CuteNews for updates on my fansite (BELLAANDEDWARD//DOT//COM - Twilight by Stephenie Meyer) and I have a captcha plug-in installed to prevent spam. Up until my switch to dedicated the captcha has been working perfectly fine. However, now that I am on my own server captcha is not working anymore. The CuteNews still works but people cannot post comments. When ever someone tries to post a comment the script says that the letters/numbers in the image were entered wrong, even though they were right. Go try it out yourself here: BELLAANDEDWARD//DOT//COM - Twilight by Stephenie Meyer. Since this just started happening after I switched servers, I think it might be a server issue. Any help would be greatly appreciated! Thanks! __________________ - Michelle http://bellaandedward.com

May 4th, 2008, 1:57 AM	#2 (permalink)
removed DUMP TRUCK Super #1 Joined in Mar 2005 Lives in Houston, TX 7,184 posts Gave thanks: 10 Thanked 230 times	Have you tried submitting a ticket about this issue? I believe your site is still active (it hasn't been terminated yet) on the old server, so our support team should be able to compare the site on both servers, and solve the problem for you. __________________ Surpass Abuse & Security unofficial IRC chat: #surpass @ irc.blessed.net (efnet)

May 4th, 2008, 6:26 PM	#3 (permalink)
xoxmichelle Twilight-aholic Fresh Surpasser Joined in Jun 2007 Lives in USA 28 posts Gave thanks: 3 Thanked 0 times	Thanks, I've sent a ticket. __________________ - Michelle http://bellaandedward.com

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