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Old October 21st, 2004, 9:35 AM   #10 (permalink)
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they ask me to initial the transfer again, which I'm doing not.

thanks again
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Old October 21st, 2004, 9:55 AM   #11 (permalink)
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they ask me to initial the transfer again, which I'm doing "now".

thanks again
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Old October 21st, 2004, 10:16 AM   #12 (permalink)
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Cataline

If you can't get it to work let me know I will do it another way which I know will work.

since your account is over 2 gigs in size that is most likely why it fails
WHM-Move tends to not like accounts over 2 gigs in size

anyways let me know
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Old October 21st, 2004, 10:32 AM   #13 (permalink)
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hello emmanuel,

thanks for offer to help.

yes, my second attempt failed.

I got these sentence:

Downloading Tarball
Removing Scripts using suexec method
Error while copying account...! Aborting Extraction

so i thought it's not successful. Please let me know the "another way" which will work.

thanks in advance.

best regards

cataline
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Old October 21st, 2004, 11:41 AM   #14 (permalink)
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The other way is done by back end manually via ssh

I will take care of the move now and email you when it is complete

should take 2-4 hours
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Old October 21st, 2004, 11:47 AM   #15 (permalink)
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I don't knnow anything about ssh.

when you say you will take care of move. do you need any info from me or you already know which account i have??

thanks in advance
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Old October 21st, 2004, 11:50 AM   #16 (permalink)
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Yes I have already emailing you asking you for the info I need
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Old October 21st, 2004, 12:00 PM   #17 (permalink)
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I did not receive your e-mail. is that e-mail from your name or from Pat W. ??
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Old October 21st, 2004, 12:02 PM   #18 (permalink)
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please email me e[at]surpasshosting.com

your cpanel username

your server ip and root pass
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