Credit Card Prob

chewie · February 27th, 2005, 4:53 PM

I am trying to buy a hosting account with you, then, in your website i received this error:

"Credit Card Authorization Failed!!

Your order has not been processed and no credit card has been billed.

Reason For Failure: CVV Code Entered Invalid"

My card is VISA, so that should not be the problem.

Somebody can tell me why is this happening?

chewie · February 27th, 2005, 5:03 PM

I have received a reply from the support desk. Sorry =)

If you want, delete this topic please.

**Rai** · February 27th, 2005, 5:05 PM

This - http://www.integratedphoto.com/cvv.html - explains what a CVV code is, and it would look like you entered it incorrectly, hence the failed authorization... If you double check it against your credit card and are sure you entered it correctly, I would suggest contacting your credit card company and verifying with them. Surpass sales might be able to provide you a better explanation if you wish to submit a ticket to them.

chewie · February 27th, 2005, 5:38 PM

I tried it again, but now i received another type of error. Is it the same thing?

"Credit Card Authorization Failed!!

Your order has not been processed and no credit card has been billed.

Reason For Failure: CVV2/CVC2 Failure"

Will I receive a charge for the times i am trying to put on the CVV Number? I hope not, ok? If i receive an extra charge i suppose Surpass Sales must fix it right?

**ozzy** · February 27th, 2005, 9:02 PM

if your card is unable to be processed, i imagine there would be no extra charges because they can't run it...

February 27th, 2005, 4:53 PM	#1 (permalink)
chewie Registered User Fresh Surpasser Joined in Jul 2004 12 posts Gave thanks: 0 Thanked 0 times	Credit Card Prob I am trying to buy a hosting account with you, then, in your website i received this error: "Credit Card Authorization Failed!! Your order has not been processed and no credit card has been billed. Reason For Failure: CVV Code Entered Invalid" My card is VISA, so that should not be the problem. Somebody can tell me why is this happening?

February 27th, 2005, 5:05 PM	#3 (permalink)
Rai Senior Member Super #1 Joined in Nov 2003 Lives in Canada Hosted on Pass14 3,770 posts Gave thanks: 4 Thanked 20 times	This - http://www.integratedphoto.com/cvv.html - explains what a CVV code is, and it would look like you entered it incorrectly, hence the failed authorization... If you double check it against your credit card and are sure you entered it correctly, I would suggest contacting your credit card company and verifying with them. Surpass sales might be able to provide you a better explanation if you wish to submit a ticket to them. __________________

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February 27th, 2005, 5:03 PM	#2 (permalink)
chewie Registered User Fresh Surpasser Joined in Jul 2004 12 posts Gave thanks: 0 Thanked 0 times	I have received a reply from the support desk. Sorry =) If you want, delete this topic please.

February 27th, 2005, 5:38 PM	#4 (permalink)
chewie Registered User Fresh Surpasser Joined in Jul 2004 12 posts Gave thanks: 0 Thanked 0 times	I tried it again, but now i received another type of error. Is it the same thing? "Credit Card Authorization Failed!! Your order has not been processed and no credit card has been billed. Reason For Failure: CVV2/CVC2 Failure" Will I receive a charge for the times i am trying to put on the CVV Number? I hope not, ok? If i receive an extra charge i suppose Surpass Sales must fix it right?

February 27th, 2005, 9:02 PM	#5 (permalink)
ozzy Surpass Fan Excelling Contributor Joined in Feb 2005 Lives in california Hosted on kramer 916 posts Gave thanks: 0 Thanked 0 times	if your card is unable to be processed, i imagine there would be no extra charges because they can't run it...

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