billing problem

Kiikaa · April 3rd, 2005, 12:31 PM

hello!
I'm just about to register for your service but I have problem with billing. I wrote everything correctly but it seems it won't accept it (credit card on 2checkout).

I'm getting this msg all the time:
Sorry, your order failed.
Error: Authorization Failed

Do you know what is the problem?

Thank you
Kiikaa

**Kathleen** · April 3rd, 2005, 12:33 PM

If the card number, name on card, and 3-digit security number are all right then I don't see why it shouldn't Authorize.

**Emmanuel** · April 3rd, 2005, 12:34 PM

If it says authorization failed it is in most cases related to the card issuer not authorizing the charge for various reasons possible.

Do you have a different card you can try please?

**Kayla** · April 3rd, 2005, 12:37 PM

And thank you also for choosing Surpass. I hope we can get you through!

Kiikaa · April 3rd, 2005, 12:39 PM

I tried with 2 different AMEX cards but still nothing...
And no, I don't have any other card that I could use...

**Emmanuel** · April 3rd, 2005, 12:43 PM

please email me e

surpasshosting.com I will give you a direct link and see if that works

**Emmanuel** · April 3rd, 2005, 12:43 PM

also please include the domain you want to use

April 3rd, 2005, 12:31 PM	#1 (permalink)
Kiikaa Registered User Fresh Surpasser Joined in Apr 2005 2 posts Gave thanks: 0 Thanked 0 times	billing problem hello! I'm just about to register for your service but I have problem with billing. I wrote everything correctly but it seems it won't accept it (credit card on 2checkout). I'm getting this msg all the time: Sorry, your order failed. Error: Authorization Failed Do you know what is the problem? Thank you Kiikaa

April 3rd, 2005, 12:33 PM	#2 (permalink)
Kathleen Surpass Fan Super #1 Joined in Sep 2004 Lives in Southern MD Hosted on Pass 24 1,016 posts Gave thanks: 0 Thanked 1 Time in 1 Post	If the card number, name on card, and 3-digit security number are all right then I don't see why it shouldn't Authorize. __________________ http://moore-mays.org 2005 Surpassie Winner for Most Comic

April 3rd, 2005, 12:34 PM	#3 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	If it says authorization failed it is in most cases related to the card issuer not authorizing the charge for various reasons possible. Do you have a different card you can try please? __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

April 3rd, 2005, 12:43 PM	#6 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	please email me esurpasshosting.com I will give you a direct link and see if that works __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

April 3rd, 2005, 12:43 PM	#7 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	also please include the domain you want to use __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

April 3rd, 2005, 12:37 PM	#4 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	And thank you also for choosing Surpass. I hope we can get you through!

April 3rd, 2005, 12:39 PM	#5 (permalink)
Kiikaa Registered User Fresh Surpasser Joined in Apr 2005 2 posts Gave thanks: 0 Thanked 0 times	I tried with 2 different AMEX cards but still nothing... And no, I don't have any other card that I could use...

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