About Fantastico And Cpanel Options For Resellers

Ricardo · October 12th, 2003, 1:34 AM

If i get a reseller plan (or upgrade to one), will my clients get the same features at their Cpanel as i get at my cpanel as regular (not reseller) user?
Or there are some limitations on their accounts?
Ask that because i´ve heard that fantastico and other stuff are not present at users cpanel.

Thansk

Ricardo

**AlexH** · October 12th, 2003, 1:36 AM

It will be all the same stuff except they wont get WHM.

**Kayla** · October 14th, 2003, 1:54 AM

They certainly do get everything you do, and Fantastico.

Where did you hear that they did not?

snide · October 14th, 2003, 7:42 AM

He must have been told that by a different host. My clients have it.

Noone here would lie like that.

Ricardo · October 14th, 2003, 11:37 AM

Well, I have to admit that my question was not a pre-sale question. It was a post sale question.

I am a reseller for less than a month. Still learning how things works and trying not to chance default setting.

And i noticed that none of the clients accounts has fantastico and other icons (dont remember all of them now - phpnuke is one- , but can check it later) at cpanel.

The reseller account is www.alphatraders.com.br

Some clients that does not have fantastico at cpanel:
www.vizibelli.com.br
www.racha4.com.br
www.najack.com.br

As none of then can see fantastico at cpanel, i thought it was ok for clients. That's why i asked here first, instead of mailing support.

Should i contact support for help or you can do it for me?

Thanks,

snide · October 14th, 2003, 2:51 PM

We may be able to do it for you.

But for the sake of record keeping, please submit a ticket so that we can trend any potential issues.

Thanks.

**AlexH** · October 14th, 2003, 5:13 PM

I think I know what's wrong. What skin are you giving to your clients? (You can choose the skin right?)

Ricardo · October 14th, 2003, 5:50 PM

ok.

E-mail sent to support.

Thank you.
:thumbsup:

I Saw the post about cpanel theme after my post.
It is X2 for all the clients.

snide · October 14th, 2003, 7:43 PM

Good catch, wbie.

Ricardo, make "x" the default skin for your client's cpanel. That works best.

October 12th, 2003, 1:34 AM	#1 (permalink)
Ricardo Registered User Seasoned Poster Joined in May 2003 Lives in Brazil Hosted on D29 / Acela 33 posts Gave thanks: 0 Thanked 0 times	If i get a reseller plan (or upgrade to one), will my clients get the same features at their Cpanel as i get at my cpanel as regular (not reseller) user? Or there are some limitations on their accounts? Ask that because i´ve heard that fantastico and other stuff are not present at users cpanel. Thansk Ricardo __________________ Brazilian Nascar League On line Nascar Races www.nascarbrasil.com at acela server www.alphatraders.com.br (reseller at D29 server)

October 12th, 2003, 1:36 AM	#2 (permalink)
AlexH Peaches! Excelling Contributor Joined in Jul 2003 Lives in Ottawa, Ontario, Canada Hosted on Jose, Pass19 564 posts Gave thanks: 0 Thanked 0 times	It will be all the same stuff except they wont get WHM. __________________ alex.honeywell [ seigousei.net - pass19, binuweb.com - jose ]

October 14th, 2003, 1:54 AM	#3 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	They certainly do get everything you do, and Fantastico. Where did you hear that they did not? __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

October 14th, 2003, 7:42 AM	#4 (permalink)
snide Registered User Super #1 Joined in Jul 2003 Lives in So. NJ 1,557 posts Gave thanks: 0 Thanked 9 times	He must have been told that by a different host. My clients have it. Noone here would lie like that. __________________ Dime13 \| Pass17

October 14th, 2003, 11:37 AM	#5 (permalink)
Ricardo Registered User Seasoned Poster Joined in May 2003 Lives in Brazil Hosted on D29 / Acela 33 posts Gave thanks: 0 Thanked 0 times	Well, I have to admit that my question was not a pre-sale question. It was a post sale question. I am a reseller for less than a month. Still learning how things works and trying not to chance default setting. And i noticed that none of the clients accounts has fantastico and other icons (dont remember all of them now - phpnuke is one- , but can check it later) at cpanel. The reseller account is www.alphatraders.com.br Some clients that does not have fantastico at cpanel: www.vizibelli.com.br www.racha4.com.br www.najack.com.br As none of then can see fantastico at cpanel, i thought it was ok for clients. That's why i asked here first, instead of mailing support. Should i contact support for help or you can do it for me? Thanks, __________________ Brazilian Nascar League On line Nascar Races www.nascarbrasil.com at acela server www.alphatraders.com.br (reseller at D29 server)

October 14th, 2003, 2:51 PM	#6 (permalink)
snide Registered User Super #1 Joined in Jul 2003 Lives in So. NJ 1,557 posts Gave thanks: 0 Thanked 9 times	We may be able to do it for you. But for the sake of record keeping, please submit a ticket so that we can trend any potential issues. Thanks. __________________ Dime13 \| Pass17

October 14th, 2003, 5:13 PM	#7 (permalink)
AlexH Peaches! Excelling Contributor Joined in Jul 2003 Lives in Ottawa, Ontario, Canada Hosted on Jose, Pass19 564 posts Gave thanks: 0 Thanked 0 times	I think I know what's wrong. What skin are you giving to your clients? (You can choose the skin right?) __________________ alex.honeywell [ seigousei.net - pass19, binuweb.com - jose ]

October 14th, 2003, 5:50 PM	#8 (permalink)
Ricardo Registered User Seasoned Poster Joined in May 2003 Lives in Brazil Hosted on D29 / Acela 33 posts Gave thanks: 0 Thanked 0 times	ok. E-mail sent to support. Thank you. :thumbsup: I Saw the post about cpanel theme after my post. It is X2 for all the clients. __________________ Brazilian Nascar League On line Nascar Races www.nascarbrasil.com at acela server www.alphatraders.com.br (reseller at D29 server)

October 14th, 2003, 7:43 PM	#9 (permalink)
snide Registered User Super #1 Joined in Jul 2003 Lives in So. NJ 1,557 posts Gave thanks: 0 Thanked 9 times	Good catch, wbie. Ricardo, make "x" the default skin for your client's cpanel. That works best. __________________ Dime13 \| Pass17

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