Email is critical

billski · June 24th, 2005, 2:17 PM

Got your name from dslreports.com forum.

I am bailing my domain www.iabsi.com from Verizon hosting ASAP. Poor value and I simply don't use half the features. I need lots of web storage (limited to 150MB now), not a lot of bandwidth for webhosting, but we use POP email very heavily. I'm having trouble comparing plans and seeing what's included.

1. What's the diff between an OC5 and "shared" plans, other than price, payment, storage and bandwidth? Do they otherwise have all the same features?

2. Are frontpage extensions offered on all shared plans?

3. Webmail available on all shared plans?

4. Any termination penalties?

EMAIL
POP/SMTP email is critical here. We simply cannot be without it.
4. Max mailbox size per user? We regularly hit the 10MB limit. (Don't tell me about FTP.... I am lucky that my correspondents have figured out how to attach files!)

5. Have your servers ever been "blacklisted" by spam blocking software due to abusive customers? If so, how was it remedied? (Been burned here once.)

EMAIL CONTINUITY
6. I have registered my domain with netsol.com and it runs through 2008. I must minimize email downtime during the switchover. Tell me how to do this. If changing the name servers over at netsol (I have an account) myself is expeditious, then I am unafraid to do it myself. We use Outlook email clients, so I'm assuming I'll have to point the clients at the new send & receive servers, setup mail accounts, etc. We leave nothing on the pop/smtp servers , so nothing should be lost.

7. We use our broadband ISP's (comcast) only to send mail (authenticated of course) as the other necessary item to avoid further blocking due to email relay blocking. Again, we are not spammers, just victims of those who once were co-resident on our shared mail servers at verizon. It resulted in our various recipient's email servers rejecting our email to colleagues. Should we continue to go through comcast to send mail?

Thank you,
Bill
Lexington, Mass.

**Kickersny.com** · June 24th, 2005, 2:42 PM

1) The only difference between the OC plans and normal ones is that they have no monthly billing plan. Pay by the year or not at all

2) Yup, on all the plans.

3) Yes, webmail is enabled on all plans. http://yourdomain.tld/webmail or http://yourdomain.tld:2095

4) No, you get a pro-rated refund for cancelling early.

4 #2) You set the email size limit for each account. Can be as large or small as you want (within you plan limits, or course)

5) There used to be some trouble with AOL's filtering, but that was caused by people using the "Email Forwarding" option and was resolved after Surpass got all new IPs for every server.

6) If you used the current servers as mail.yourdomain.tld then there will be very very minimal downtime during the switch. Because it relies on the domain, when the domain switches servers, so would the client.

7) I would personally use Surpass's servers since you're paying for them, but it's entirely up to you.

dboucher · June 24th, 2005, 3:21 PM

OC5 also get two (2) add-on domains and two (2) parked domains. The standard plan gets none of each.

Einstein · June 26th, 2005, 1:15 PM

I think all shared hosting in common is a problem for mail servers being blacklisted. Ordering a shared plan on Surpass MAY come with the same problems you currently have with e-mails.

June 24th, 2005, 2:17 PM	#1 (permalink)
billski Registered User Fresh Surpasser Joined in Jun 2005 26 posts Gave thanks: 0 Thanked 0 times	Email is critical Got your name from dslreports.com forum. I am bailing my domain www.iabsi.com from Verizon hosting ASAP. Poor value and I simply don't use half the features. I need lots of web storage (limited to 150MB now), not a lot of bandwidth for webhosting, but we use POP email very heavily. I'm having trouble comparing plans and seeing what's included. 1. What's the diff between an OC5 and "shared" plans, other than price, payment, storage and bandwidth? Do they otherwise have all the same features? 2. Are frontpage extensions offered on all shared plans? 3. Webmail available on all shared plans? 4. Any termination penalties? EMAIL POP/SMTP email is critical here. We simply cannot be without it. 4. Max mailbox size per user? We regularly hit the 10MB limit. (Don't tell me about FTP.... I am lucky that my correspondents have figured out how to attach files!) 5. Have your servers ever been "blacklisted" by spam blocking software due to abusive customers? If so, how was it remedied? (Been burned here once.) EMAIL CONTINUITY 6. I have registered my domain with netsol.com and it runs through 2008. I must minimize email downtime during the switchover. Tell me how to do this. If changing the name servers over at netsol (I have an account) myself is expeditious, then I am unafraid to do it myself. We use Outlook email clients, so I'm assuming I'll have to point the clients at the new send & receive servers, setup mail accounts, etc. We leave nothing on the pop/smtp servers , so nothing should be lost. 7. We use our broadband ISP's (comcast) only to send mail (authenticated of course) as the other necessary item to avoid further blocking due to email relay blocking. Again, we are not spammers, just victims of those who once were co-resident on our shared mail servers at verizon. It resulted in our various recipient's email servers rejecting our email to colleagues. Should we continue to go through comcast to send mail? Thank you, Bill Lexington, Mass.

June 24th, 2005, 2:42 PM	#2 (permalink)
Kickersny.com Surpass Fan Super #1 Joined in Aug 2004 Hosted on SH58 1,687 posts Gave thanks: 6 Thanked 7 times	1) The only difference between the OC plans and normal ones is that they have no monthly billing plan. Pay by the year or not at all 2) Yup, on all the plans. 3) Yes, webmail is enabled on all plans. http://yourdomain.tld/webmail or http://yourdomain.tld:2095 4) No, you get a pro-rated refund for cancelling early. 4 #2) You set the email size limit for each account. Can be as large or small as you want (within you plan limits, or course) 5) There used to be some trouble with AOL's filtering, but that was caused by people using the "Email Forwarding" option and was resolved after Surpass got all new IPs for every server. 6) If you used the current servers as mail.yourdomain.tld then there will be very very minimal downtime during the switch. Because it relies on the domain, when the domain switches servers, so would the client. 7) I would personally use Surpass's servers since you're paying for them, but it's entirely up to you. __________________ - Evan Charlton \| [site] \| Server - SH58

June 24th, 2005, 3:21 PM	#3 (permalink)
dboucher Registered User Fresh Surpasser Joined in Jun 2005 26 posts Gave thanks: 0 Thanked 0 times	OC5 also get two (2) add-on domains and two (2) parked domains. The standard plan gets none of each. __________________ No longer active!

June 26th, 2005, 1:15 PM	#4 (permalink)
Einstein Registered User Comfy Contributor Joined in May 2004 Lives in Finland Hosted on Centi 281 posts Gave thanks: 0 Thanked 0 times	I think all shared hosting in common is a problem for mail servers being blacklisted. Ordering a shared plan on Surpass MAY come with the same problems you currently have with e-mails. __________________ The secret to creativity is knowing how to hide your sources. - Alber Einstein Centi: ykkosrasti.net My sites on Pass38, reseller: kimslotte.net\|mtb-o.net\|perhekuvat.net\|nettikuvat.net\|tiedostotila.net About me

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