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November 18th, 2006, 12:47 AM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Jan 2004
14 posts
Gave thanks: 0
Thanked 1 Time in 1 Post
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Add on account -- stuck in the mud
Hi all! I have been with Surpass for a few years now and I'm more than happy with everything.
I am trying to add another site to host on Surpass. I get as far as, "I am an existing customer, please add to my account." Then when the screen asks for my email and password... I get stuck. I think because I'm an old-time Surpasser I only have a user ID/pass. I tried entering in my user ID & pass, my email and pass and even gave my cpanel and pass a try. I got nuthin' Of course, I told my boss, "Sure I can get this site up by Monday." Any help out there? Thanks! |
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November 18th, 2006, 12:50 AM
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#2 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
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Peanut, you will have to make a new user and pass since it's a new system.
One wonderful day we will be able to insert previous accounts into your new login, but that's going to be within the next year.
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