Multiple IP Sharing on Plasma Reseller Plan

teejay · November 28th, 2006, 4:22 AM

We currently have 700+ websites currently hosted by 3 different reseller hosting companies. 100+ of those are hosted by Lypha. We plan to migrate them to a new hosting provider because of Lypha's poor tech and customer support.

Anyways, I have a few questions before signing up...

ADDITIONAL IP ADDRESS

How much is an additional IP address? Do you offer discounts if we buy themin bulk of 5's or 10's?

Our business requires us to have multiple IPs. Let's say we buy additional IPs, can we share them across our 100 sites+?

Example:

IP 1: 5 websites
IP 2: 25 websites
IP 3: 15 websites
IP 4: 35 websites
IP 5: 25 websites
CUSTOMER SUPPORT

Our clients are US-based companies but our operation is based in the Philippines. Hence, we only work at night (US time). Does your telephone, live chat and ticket Customer/Technical Support run 24/7?

And what is the average response time per ticket submitted?

Sorry I ask to many questions but these are the questions we usually ask our hosting companies before signing up because it's what our business demands.

Thank you very much and I hope to hear from you soon.

November 28th, 2006, 4:22 AM	#1 (permalink)
teejay Registered User Fresh Surpasser Joined in Nov 2006 Lives in Philippines 3 posts Gave thanks: 0 Thanked 0 times	Multiple IP Sharing on Plasma Reseller Plan We currently have 700+ websites currently hosted by 3 different reseller hosting companies. 100+ of those are hosted by Lypha. We plan to migrate them to a new hosting provider because of Lypha's poor tech and customer support. Anyways, I have a few questions before signing up... ADDITIONAL IP ADDRESS How much is an additional IP address? Do you offer discounts if we buy themin bulk of 5's or 10's? Our business requires us to have multiple IPs. Let's say we buy additional IPs, can we share them across our 100 sites+? Example: IP 1: 5 websites IP 2: 25 websites IP 3: 15 websites IP 4: 35 websites IP 5: 25 websites CUSTOMER SUPPORT Our clients are US-based companies but our operation is based in the Philippines. Hence, we only work at night (US time). Does your telephone, live chat and ticket Customer/Technical Support run 24/7? And what is the average response time per ticket submitted? Sorry I ask to many questions but these are the questions we usually ask our hosting companies before signing up because it's what our business demands. Thank you very much and I hope to hear from you soon. Last edited by teejay; November 28th, 2006 at 4:25 AM.

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