dakdillon

Not to sound impatient, but any ETA

Need to start working on some stuff hehe

And since I was charged a prorated fee for 9 days of use this month... when really it should be more like 5 days...

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Dakota Productions

Server: Ultra and Pass 25

Jesse

Hey,

I apologize for any issues, however we activated your account within 24 hours and welcome email was sent to the email you provided (not including for security reasons). I have resent the welcome email just now. Please confirm you have received it. If you have not received it, please send me a message and I will get the welcome email to you somehow.

-Jesse

dakdillon

Hmm.. I havnt got it once, and my email server is on a surpass server ... hmm

My main email is dak [at] dakotapro.net .... and that should be what I put on the order.

Or you can use my gmail (which dumps into my main)... my surmunity username gmail.com

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Dakota Productions

Server: Ultra and Pass 25

dakdillon

It looks like Surpass is having some kind of issue with its automated PHP scripting or its email system.

I just tryed to VPS login box on the Surpass main site, and had it email me my password... and the password never came... That is the 3rd "lost" surpass email.

Tho when I use gmail to email me it works fine.

Also, right after I payed for this VPS account I never received an email... odd... Tho i just filed a ticket for something unrelated and bam got a email

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Dakota Productions

Server: Ultra and Pass 25

Jesse

Hey,

I fixed the issue. You are right, there was some issue. Long story short, there was a dns resolution error between our main server and your server and the email was being rejected. I have cleared this up and you should now have received your welcome email including any other emails from our system from this point on. I have also credited your account for 4 days of service which can be used towards next months bill. Please confirm everything is working as I have confirmed only by mail logs.

-Jesse

dakdillon

Info received... i received the most recent email from 4:52


Thanks!

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Dakota Productions

Server: Ultra and Pass 25

dakdillon

I have been trying to update my DNS records on godaddy with the info provided... and its saying both DNS servers provided are invalid...

I guess I am forgetting to set up something I tryed the Nameserver setup button but it didnt do much.

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Dakota Productions

Server: Ultra and Pass 25

GamingHybrid

What exactly are you having troubles with? The nameservers provided for you, or setting up your own nameservers? If the first one, make sure you are using the right nameserver addresses in the right slots (form fields). Also, most domain registrars do not accept the IP version, but the actual ns1.domain.com type of url.

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