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January 26th, 2007, 11:09 AM
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#1 (permalink) |
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Lila Marcus
My name is Lila Marcus. I have two web sites which are hosted by Surpass. I know very little about computers and web sites. The sites were set up by an employee and she has quit. I can't even get into the sites to change or update them. The sites are www.funinthe city.us and www.guidepublications.net. Please help me. I am feeling helpless and I have customers who are getting mad. If, by some chance, you are not the hosting company please let me know.
Lila Marcus |
    
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January 26th, 2007, 5:53 PM
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#2 (permalink) |
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Searcher
Surpass Staff
Joined in May 2003
Lives in Orlando
24,699 posts
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It looks like guidepublications.net is hosted with www.1and1.com so you need to contact them.
funinthecity.us is hosted with us. To get access to the site, please open a ticket in the accounting division, you can do this here: https://desk.surpasshosting.com After you send in the ticket explaining the situation, please come back here to the forum and give me the ticket ID so that I can make sure this gets resolved quickly for you.
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