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March 11th, 2007, 4:20 PM
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#10 (permalink) |
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Registered User
Fresh Surpasser
Joined in Mar 2007
17 posts
Gave thanks: 7
Thanked 0 times
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Quick question
 I signed up around half 11/12ish yesterday [Saturday] and I still haven't heard anything, except for the reply from my support ticket about upgrading. Does anyone know how long it takes? I don't know if the same rules apply for the weekend.Thanks! |
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March 11th, 2007, 6:31 PM
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#11 (permalink) |
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Surpass Fan
Comfy Contributor
Joined in Sep 2004
Hosted on Pass42
278 posts
Gave thanks: 4
Thanked 50 times
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To avoid abuse Surpass sets up all accounts manually. Usually this is within 24 - 48 hours. Also, they have staff 24/7 although not as many on weekends. Personally, I'd give them until tomorrow and then if you still haven't heard from them submit a ticket at the help desk.
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| This user thanks Rick for this great post! | eyesdown (March 11th, 2007) |
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March 11th, 2007, 8:23 PM
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#12 (permalink) |
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Surpass Fan
Super #1
Joined in Mar 2006
1,024 posts
Gave thanks: 66
Thanked 55 times
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welcome to surpass! and with regards to what rick said, always give them 48 hours, and then if you haven't heard anything contact sales on the helpdesk.
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| This user thanks deastwood for this great post! | eyesdown (March 11th, 2007) |
